Office Return Policy

Office Return Policy 2023 | Make Refunds Easily

Office gives top priority to their customers, if you are not satisfied with the purchase then Office Return Policy offers a relaxed and user-friendly terms and conditions. You are allowed to return their product at the Office. If for whatever reason, you are not happy with the purchase. You may return your item within 28 days of purchase.

The product must be in its original condition along with a receipt. If your product is worn or damaged, you are not eligible to make a return at Office. All the tags must be intact with the product.

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Details of Office Returns

Information Details 
Details Office 
Return time 28 days 
Return medium In- Store & Online 
Exchange method In- Store & Online
Refund method Original payment method 
Email [email protected] 

What are the Return Methods to the Office?

To return your order, you need to fill out the form that came with your purchased or ordered item. Fill out the form and enclose it in your package. You can also swap your orders for a refund and then place an order for a new item. The following are Office return policy methods for their customers for easy and flexible returns.

Office Returns

Office in-store Return Policy

If a customer wants to return a product at a store, the customer has to bring the product back to the nearest store along with all original receipt, online purchase receipt, original packing slip, or a copy of the shipping confirmation email, whatever applies to it. Speak to customer service and tell them that you want to return, they can help you to complete your return if you’re eligible.

You are allowed to make a return of full priced items within 28 days of purchase. You can make a return of sale price items within 14 days of purchase. The product must be returned unworn and along with the valid proof of purchase.

Office Return Policy Online

You can return your online purchase to the UK return address via Yodel stores, by post or courier to our UK stores.

You need to follow given instructions to return your product via online:

  • Go to the website, fill out the return form.
  • Click on “Start Return” to start your return.
  • Provide the required information, such as the order number, email, and last 4 digits of your phone number.
  • Select the preferred option of return and print the return shipping label.
  • Pack your items securely in a package. If you do not have a package, you can pack your items in something that is sealable, non-see and waterproof.
  • Drop off your items at the nearest post office. Keep the proof of purchase for tracking purposes.
  • A confirmation email will be sent to you once Office receives your returned items.
  • Ship the items back at the given address printed on the return label.
  • You can print your return label from Here.

If you choose the Yodel store to send your product at the Office warehouse then you will have to pay £2.95. Make sure that your product must be returned in its original condition and packaging. Office does not take any guarantee if your product is not according to the company’s requirements.

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Office Refund Policy

No problem at all, if you want to return your product and get a refund. The company will be happy to process your refund, if you are not satisfied with the purchase. You can return your product both in- store and via mail to get a refund. But it is necessary that the return product must be returned in its original condition, must be unused and unworn to get a refund otherwise you will not be able to get a refund.

Your refund will be issued within 2 to 5 working days but it can take more time because of the bank processing time. It can take 10 days to reflect back in your account. If you need more assistance please contact the customer service department.

Office Exchange Policy

According to the Office return policy, you have 28 days from the date of purchase to exchange your product. You can make an exchange in-store and online. You need to bring your product within 28 days of purchase.

The product must be returned in its original form. If your product value exceeds the previous one then you will need to pay the difference. If the case is vice versa then Office offers you store credit of the difference value. For more queries please contact the Office customer Care Department.

Office Gift Card Policy

You can purchase gift cards from the retail stores. Unfortunately, currently gift cards cannot be purchased online. All our gift cards are valid for 2 years, and you can make a purchase using these gift cards. If you make a payment using a gift card and want a refund then your refund will be credited to your gift card.

If you have stolen or lost the gift card, we are very sorry to replace or refund your gift card. If your gift card is not working or has some issue please send an email at [email protected] and they will be happy to help you.

Office Return Policy Conditions

To make a successful return you must follow the terms and conditions of Office return policy:

  • The product must be returned within 28 days of purchase.
  • The product must be returned in its original condition.
  • Items must be unused, unworn and undamaged.
  • The products must be returned along with its original receipt to get a full refund.
  • If you don’t get a response after 10 days of your return then you need to contact the customer support team.

Office Store Timings

You can go to the Find A Store on the Office website to learn about the store hours and location of the nearest Office store.

Office Customer Service Hours

You can contact the Office Customer Service team in following hours of the day:

DayOpening TimeClosing Time
Monday8:00 AM6:30 PM
Tuesday8:00 AM6:30 PM
Wednesday8:00 AM6:30 PM
Thursday8:00 AM6:30 PM
Friday8:00 AM6:30 PM
Saturday8:30 AM4:30 PM

Office Social Media Links


You are allowed to make a return within 28 days of purchase. To make a successful return you must fulfill the Office return policy’s requirements.

Your refund will be issued within 2 to 5 working days but it may take 10 days to reflect back into your account.

Absolutely yes, the company offers student discounts. You can get any information regarding discounts. 

Yes, you can cancel or change your order but there is a very limited time to do so.

Office offers free return on items that comply with their return policy. You can make in-store returns free of cost. If you make an online return then shipping charges will be borne by you.

In case of receiving the damaged or defective product you should contact the customer support department as soon as possible. They will help you to return the product. 

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