TNT Return Policy 2025 | Easy Process at The New Trend

TNT Return Policy offers 10 days timeframe from the date of purchase or delivery to return your items. If you wish to return the items after the mentioned time, your items will not be accepted. TNT recommends its customers try the purchased items once they receive the items.

TNT tried its best to ensure the quality of its products. But still, if you receive a damaged or defected item, you can contact TNT customer service. Make sure to attach the photos and the explanation of the damaged item, and the team will assist you further.

Return Peried

10 Days

Exchange Time

10 Days

Refund Process

5-10 Days

Shipping FEE

Non-refundable

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Details of TNT Returns:

Information	Details
Website	TNT Fashion
Return Period	10 Days
Refund Period	5-10 Business Days
Refund Method	Original Form of Payment
Exchange Period	10 Days
Return Mediums	In-Store, Mail
Customer Support Hours	Monday-Friday: 11:00 AM to 5:00 PM
Email	online@tntthenewtrend.com

TNT Refund Policy:

You can only refund your TNT purchase within 10 days of its purchase date. TNT will start to process your refunds as soon as your items are received. It might take 5 business days for the returns to be processed. You will be notified via email once the process starts for your return. Please keep in mind that it will take up to 10 business days for your banking institution to credit the amount to your account. The refunds will be made in the original payment method or a Gift Card.

The initial shipping charges are not refundable. But if the items are damaged or faulty, TNT will pay for your shipping charges. If you use your own return postage, then that cost will not be refundable too.

TNT Exchange Policy:

You must return your items within 10 days for an exchange. You should bring the original sales receipt for an exchange of the item. The items to be exchanged should not be worn, washed, or altered.

TNT Return Eligibility:

The following are the return eligibilities for TNT items:

You will be given a full refund for your items under 30% off.
You will be given credit in the form of a Gift Certificate for items under 30%-49% Off, and you can use it at any website.
If the product is 50% Off or higher, the item is considered in the final sale.

Conditions of TNT Returns:

The following are the conditions for returning your items to TNT:

The items should be in their pristine and original condition.
Items should be washed, altered, or worn.
The original packaging, such as dust bags, shoe boxes, or any other boxes, must be in their original condition.

TNT Return Policy Exceptions:

The following are the exceptions at TNT Return Policy:

The swimwear and lingerie cannot be returned because of hygienic reasons and are considered final sales.
No shoes with scratches and sole markings will be accepted for return. Shoes must be returned in their original shoebox with their packaging.
Due to hygienic reasons, the jewelry items are considered final sale items.

What Products The New Trend is Offering?

The following items are offered by TNT:

Women Clothing Items
Men Clothing Items
Kids Clothing Items

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Methods to Return at TNT:

The following are the methods to return at TNT:

The New Trend In-Store Returns:

If you want to return your items to TNT shops, you can go to the Online Store Warehouse from Monday to Friday from 11:00 AM to 5:00 PM, excluding the National holidays and weekends. You can contact TNT for an appointed delivery time and a Return Authorization number to return the package to the given address below:

TNT WOMAN– 1020 Lawrence Avenue West unit 202, Toronto, Ontario, Canada. M6A 1C8.

The New Trend Return Policy By Mail:

TNT will not be responsible for any return shipping and handling costs. TNT recommends returning the items via registered post or courier to make sure that they are protected and insured during the return journey. You need to follow the steps below to return online:

The first step for online return is to email online@tntthenewtrend.com for a return request.
Make sure to include your items, order number, and the reason for their return.
TNT will review your items to ensure that the return request is being made within the 10-day period.
You will receive an email from TNT with the Return Authorization number and the return process to finalize the return.
Once your return has been processed, you will be notified via email.

Once you receive the Return Authorization number, you must ship out the package within 3 business days, including the original sales receipt or proof of shipment. Your items will go for a quality inspection check. You will be given a refund on the original mode of payment or in the form of a gift card.

TNT Delivery and Shipping Policy:

Please contact online@tntthenewtrend.com in case your package is delayed, lost, or hasn’t arrived yet, but you received a delivered status. The orders are processed in 1-3 business days from Monday-Friday.

The standard delivery costs CA$10 and delivers in 7-10 business days.
The Expedited delivery costs CA$15 and delivers in 5-6 business days.
The Express/Xpresspost delivery costs CA$25 and delivers in 2-3 business days.

Similar To This WOLFORD RETURN POLICY

TNT Gift Card Policy:

The gift cards at TNT can be purchased online and in-store as well. You can purchase a virtual gift card from the range of CA$50.00 to CA$1000.00. The gift cards purchased online can only be used online. Virtual gift cards will be sent to your email address. You can purchase a physical gift card for TNT in-store. You can use gift cards for every product at TNT. These gift cards are non-refundable and non-returnable for cash.

Damaged Items Return Policy

If you receive a damaged item, please contact TNT Fashion immediately, regardless of return eligibility. We will work with you to resolve the issue promptly. Items must be returned in their original condition with all tags intact, and TNT reserves the right to review the damage before processing a return or refund. In the case of faulty items, TNT will cover the return shipping costs and ensure a full refund or replacement is issued.

TNT Store Timings:

To find the location and store hours of TNT, you can go to their official website and click on Locations & Hours.

TNT Customer Service Hours:

You can contact TNT customer service in following hours from Monday to Friday.

Day	Starting Time	Ending Time
Monday	10:00 AM	6:00 PM
Tuesday	10:00 AM	6:00 PM
Wednesday	10:00 AM	6:00 PM
Thursday	10:00 AM	6:00 PM
Friday	10:00 AM	6:00 PM

TNT Contact Details:

You can contact TNT customer service at online@tntthenewtrend.com.

TNT Social Media Accounts:

FAQs:

What is TNT Return Policy after 10 days?

No refunds or exchanges can be made after 10 days of purchase.

Does TNT Offer Price Adjustments or Price Matches?

No, TNT does not price adjust any style or price match any other retailers.

Who will pay for return shipping at TNT?

You are responsible for all the return shipping and handling fees unless you receive a damaged item according to TNT Return Policy.

Conclusion

TNT Fashion return policy is designed to ensure customer satisfaction while maintaining strict quality control. Returns are accepted within a specified timeframe depending on the discount applied to the product, with clear conditions for items such as swimwear, lingerie, and jewelry. Customers are encouraged to inspect their purchases promptly and return items in original condition to avoid complications.

For returns from Canada and the USA, TNT provides detailed instructions, including Return Authorization numbers and necessary fees, ensuring a streamlined process. However, it is important to note that the return shipping costs, including duties and taxes, are the responsibility of the buyer. The company emphasizes the use of traceable delivery methods and reserves the right to refuse returns that do not meet quality standards.