TNT Return Policy offers 10 days timeframe from the date of purchase or delivery to return your items. If you wish to return the items after the mentioned time, your items will not be accepted. TNT recommends its customers try the purchased items once they receive the items.
TNT Return Policy for Defected Items:
TNT tried its best to ensure the quality of its products. But still, if you receive a damaged or defected item, you can contact TNT customer service within 24 hours of receiving the package. Make sure to attach the photos and the explanation of the damaged item, and the team will assist you further.
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TNT Refund Policy:
You can only refund your TNT purchase within 10 days of its purchase date. TNT will start to process your refunds as soon as your items are received. It might take 5 business days for the returns to be processed. You will be notified via email once the process starts for your return. Please keep in mind that it will take up to 10 business days for your banking institution to credit the amount to your account. The refunds will be made in the original payment method or a Gift Card.
The initial shipping charges are not refundable. But if the items are damaged or faulty, TNT will pay for your shipping charges. If you use your own return postage, then that cost will not be refundable too.
TNT Exchange Policy:
You must return your items within 10 days for an exchange. You should bring the original sales receipt for an exchange of the item. The items to be exchanged should not be worn, washed, or altered.
Details of TNT Returns:
|5-10 Business Days
|Original Form of Payment
|Customer Support Hours
|Monday-Friday: 11:00 AM to 5:00 PM
TNT Return Eligibility:
The following are the return eligibilities for TNT items:
Conditions of TNT Returns:
The following are the conditions for returning your items to TNT:
TNT Return Policy Exceptions:
The following are the exceptions at TNT Return Policy:
What Products The New Trend is Offering?
The following items are offered by TNT:
One of the Newest STOKES RETURN POLICY
Methods to Return at TNT:
The following are the methods to return at TNT:
The New Trend In-Store Returns:
If you want to return your items to TNT shops, you can go to the Online Store Warehouse from Monday to Friday from 11:00 AM to 5:00 PM, excluding the National holidays and weekends. You can contact TNT for an appointed delivery time and a Return Authorization number to return the package to the given address below:
TNT WOMAN– 1020 Lawrence Avenue West unit 202,
Canada. M6A 1C8.
The New Trend Return Policy By Mail:
TNT will not be responsible for any return shipping and handling costs. TNT recommends returning the items via registered post or courier to make sure that they are protected and insured during the return journey. You need to follow the steps below to return online:
Once you receive the Return Authorization number, you must ship out the package within 3 business days, including the original sales receipt or proof of shipment. Your items will go for a quality inspection check. You will be given a refund on the original mode of payment or in the form of a gift card.
TNT Delivery and Shipping Policy:
Please contact [email protected] in case your package is delayed, lost, or hasn’t arrived yet, but you received a delivered status. The orders are processed in 1-3 business days from Monday-Friday.
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TNT Gift Card Policy:
The gift cards at TNT can be purchased online and in-store as well. You can purchase a virtual gift card from the range of CA$50.00 to CA$1000.00. The gift cards purchased online can only be used online. Virtual gift cards will be sent to your email address. You can purchase a physical gift card for TNT in-store. You can use gift cards for every product at TNT. These gift cards are non-refundable and non-returnable for cash.
TNT Store Timings:
TNT Customer Service Hours:
You can contact TNT customer service in following hours from Monday to Friday.
TNT Contact Details:
You can contact TNT customer service at [email protected].