Rothy’s Return Policy 2025 | Step-by-Step Instructions
Rothy’s Return Policy is explained briefly. If you are unsatisfied with their purchase they allow you to return the purchase. You can return your product for a refund or exchange. The product must be unworn, unwashed, and unopened products. You can return the product within 30 days of the purchase. All the tags must be attached with the product at the time of the return. The fee of $4.99 will only be charged for mail-in refunds.
Return Peried
30 Days
Exchange Time
30 Days
Refund Process
3-5 Days
Shipping FEE
Non-refundable
Details of Rothy’s Return Policy:
| Information | Details |
| Website | Rothy’s |
| Return time | 30 days |
| Return medium | In store Online Happy returns bar |
| Refund method | Original payment mode |
| Contact | +1 415 737 6849 |
Conditions for Returns
How to Return A Product to Rothy’s?
You can return the product to the Rothy’s in three ways i.e. In Store Return, Happy returns and via mail.
Rothy’s Return Policy In Store:
If you want to return your product, you can use the store locator to find the Rothy’s store near you. Make sure that your product must be returned in its original condition. Bring your product back to the store with all its tags and receipt. If you return the product you don’t have to pay the return shipping charges. You need to visit the customer service desk and they will happily help you to return.Â
Rothy’s Return Policy Online:
To return your items to Rothy’s via mail, you can initiate an online return request by following the return method:
Rothy’s Return Policy Exception:
Rothy’s Refund Policy:
Your refund process starts immediately as they receive your product to their store or warehouse. Make sure that the product must be returned in its original condition as you have received. Once your refund is issued you will get a confirmation email.
Your refund will be issued within 3 to 5 working days in the form of the original payment method you used initially. You will have to pay return shipping charges if you return the product via mail or it will be deducted from your refund. If you need more assistance, feel free to contact the customer service department.
Rothy’s Exchange Policy:
The item can be exchanged or returned within 30 days of delivery exchange. The product can be returned with all the tags otherwise you are not eligible to make an exchange. If you make an exchange via mail then you will not have to pay any shipping cost and it will be totally free. You will receive an email when their return is received, processed, or when their exchange order has shipped. For more queries, contact the customer service department.
Rothy’s Return Policy Gift Card:
The Rothy’s Virtual Gift Card is a guaranteed gift delivered to your email address with a unique code for checkout. It’s easy to forward to the recipient and is only redeemable for purchases in the same currency as the card was purchased, such as USD, which can only be used in the United States.
Gift cards are non-refundable, non-transferable, and cannot be replaced if lost or stolen. They are only valid for U.S. and Canadian residents and cannot be redeemed or exchanged for cash. They are final sale and cannot be returned or exchanged. They cannot be replaced or exchanged for cash.
Rothy’s Order Cancellation Policy:
Due to system limitations, they are unable to cancel or edit your order once it has arrived at their warehouse. You can contact the customer service in this concern, if they can make any changes or cancel your order they will do it for you. If you cannot cancel or edit your order and want a different size, color, or style, they can assist you in processing an exchange or return within 30 days for unworn products.
Rothy’s Contact Details:
Rothy’s can be reached via text or phone at +1-415-737-6849. Send an email at help@rothys.com.
Rothy’s Store Hours:
For information on a specific store, you can click on the store locator on the website to find the store hours near you.
Rothy’s Customer Service Hours:
Rothy’s customer service hours are 5 am to 9 pm from Monday to Friday. While on Saturday and Sunday the customer service hours are 5 am to 6 pm.
Social Media Handles:
FAQs:
In how many days can I make a return at Rothy’s?
You have 30 days to make a return. The product must be returned in its original condition along with all tags.
Does Rothy’s offer a price adjustment policy?
No, Rothy’s does not offer any price adjustment policy.
When will I receive my refund?
Your refund will be issued within 3 to 5 working days in the form of the original payment method you used initially.
Does Rothy’s offer free returns?
If you make a return to the store then your return will be totally. If you return the product for a refund via mail then you will have to pay $4.99 or it will be deducted from your refund.
What would happen if I received a faulty product?
If you received a faulty product from the company then you should contact the customer service department as soon as possible. They will guide you to resolve your issue.
Conclusion:
Returning or exchanging your Rothy’s is simple and hassle-free. As long as your items are in original condition with tags and returned within 30 days, you’re good to go. Whether you choose to return by mail, at a store, the process is smooth and flexible.
Need a different size or received a gift that’s not quite right? No problem. You can start your return online or visit a store for help. Just remember, some items like final sale products and gift cards can’t be returned.
