Dolce Vita Returns

Dolce Vita Returns 2024 | How To Refund Without Receipt?

In the shopping world, it is important to have a clear and easy return policy as it plays an essential role in providing a great shopping experience. We are going to look into the Dolce Vita returns and exchanges. We will also look at the methods and the conditions for the returns.

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Return Peried

30 Days

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Exchange

Not Available

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Refund Peried

30 Days

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Shipping Fee

Varies

Dolce Vita return policy states that you can return your items within 30 days of delivery, if it is unworn. Final sale items cannot be returned or exchanged for any reason. After your returns are received at the warehouse, you will be given the refund in the original payment form.

Details of Dolce Vita Return Policy

InformationDetails
WebsiteDolce Vita
Return Period30 Days
Refund MethodOriginal Payment Method
Exchange PeriodExchanges Not Offered
Return MediumsMail, Express Returns
Customer Support HoursMonday – Sunday: 9 AM – 10 PM EST
Live Chat HoursMonday – Sunday: 9 AM – 10 PM EST
Phone Support1-877-525-2833
Email[email protected]

Dolce Vita Return Policy Without Receipt

If you purchased a Dolce Vita item online and you want to return it, but you do not have a receipt. You do not have to worry. Dolce Vita accepts returns of their items as long as you have the order number to authorize the return. When sending your package, all you need to have is the original shoe box and tags. Labels are not required.

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Dolce Vita Exchange Policy

Dolce Vita does not have an exchange policy. Their reason for this is very simple. Their products are very high in demand. If you send them back for exchange they do not guarantee that you will receive what you want at the time. 

So, they recommend placing a new order of the color, size, or style you want and then calling customer support at 1-877-525-2833. You will get the return authorization and a FREE FedEx shipping label. Send the items back and receive a full refund once your items arrive at the warehouse.

Dolce Vita Return Policy

Dolce Vita Refund Policy

If you return your items within a 30–day window, then you are eligible to receive a full refund. The refund will be issued in the original form of payment. Final sale items and shipping fees cannot be refunded. You will receive your refund within 1 to 2 weeks after your package is received and checked at the Dolce Vita warehouse.

Conditions of Dolce Vita Returns

The following are the Dolce Vita return conditions:

  • Items must be returned within a 30-day window.
  • Items should not be worn.
  • Send your items within 7 days of creating a return label.

Methods to Return at Dolce Vita

You can return your items to Dolce Vita via mail or in person with express returns.

Online Returns

To return your items via mail, you can print a shipping label and drop off your returns at the FedEx location. An email will be sent to you once your refund is processed. You will have to cover a $4.95 restocking return per order and postage back to the warehouse. 

Refunds will be offered in the original payment method. Returns must be delivered within 7 days from the date when the label was issued. You can start your return by following the steps:

  • Head to Dolce Vita’s official website.
  • Obtain a return authorization from the Return Center.
  • Enter your order ID.
  • Click on the “Next” button.
  • Select your return item.
  • Bring your package to the nearest drop-off location or a local carrier office.
  • Your refund will be issued in 3 to 5 business days.

Express Returns

Dolce Vita offers nationwide Express Returns Drop-offs at 1500+ locations which makes returning an item very easy.  Returning an item becomes very easy with just a few clicks and does not require a printer. 

Make sure to bring along the QR return code, the original shoe box and the tags of the items to the Express Returns location. You will have to pay a restocking fee of $4.95 which is deducted from your refund. You can start your Doclce Vita return process by:

  • Visiting the Returns Center on Dolce Vita’s website.
  • Get your drop-off QR code from your confirmation email.
  • Bring your return item with the shoe box and QR code to the location.
  • Show your QR code to the store associate and hand your items to them.

Dolce Vita Guarantee

Dolce Vita guarantees against the manufacturer’s defect. Normal wear and tear does not qualify for a guarantee. If you think your item purchased from their website is defective then please contact them by emailing at [email protected], live chat, or call at 1-877-525-2833.

Dolce Vita items purchased from other retailers and department stores should be returned to where it was originally purchased. The item will be subject to the return policy of the originating retailer.

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Dolce Vita Delivery and Shipping Policy

Dolce Vita offers free Ground shipping only on orders more than $100. Orders below $100 will have to cover a $8.95 standard shipping fee. The table below shows the shipping methods, cost, and delivery time offered by Dolce Vita.

Shipping MethodDelivery TimeCost
Standard3 – 7 Business DaysFREE – on orders $100 or more$8.95 – on orders less than $100
Two Day2 – 3 Business Days$18
Next Day1 – 2 Business Days$30

Dolce Vita Return Exceptions

These are the exceptions of Dolce Vita returns:

  • Final Sale Items

Dolce Vita Order Cancellation Policy

If you want to cancel your order once it has been placed, you should contact customer support or Live Chat as quickly as you can to cancel your order. If your order has been sent to the delivery and shipping facility, cancellation is not eligible. 

You only have 20 minutes to cancel your order. After this period, they start to process your order. Alternatively, you will have to wait to receive your order and then carry out the return process for your order.

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Dolce Vita Contact Details

You can contact the Dolce Vita support team at 1-877-525-2833 or Live Chat on their website from Monday to Sunday from 9 AM to 10 PM EST. You can also email them at [email protected].

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FAQs:

Dolce Vita’s return policy states that you can return your items within 30 days of delivery if it is unworn. Final sale items cannot be returned or exchanged for any reason.

Yes, you have only 20 minutes after placing your order to change the color, size, or style of your item.

You will receive your refund within 1 to 2 weeks after your package is received and checked at the Dolce Vita warehouse.

Yes, you can cancel your order at Dolce Vita. You only have 20 minutes to cancel your order. After this time they start to process your order.

If you think your item purchased from their website is defective or faulty, please email them at [email protected], live chat, or call 1-877-525-2833.

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