Dolce Vita Returns 2024 | How To Refund Without Receipt?
In the shopping world, it is important to have a clear and easy return policy as it plays an essential role in providing a great shopping experience. We are going to look into the Dolce Vita returns and exchanges. We will also look at the methods and the conditions for the returns.
Return Peried
30 Days
Exchange
Not Available
Refund Peried
30 Days
Shipping Fee
Varies
Dolce Vita return policy states that you can return your items within 30 days of delivery, if it is unworn. Final sale items cannot be returned or exchanged for any reason. After your returns are received at the warehouse, you will be given the refund in the original payment form.
Details of Dolce Vita Return Policy
Information | Details |
Website | Dolce Vita |
Return Period | 30 Days |
Refund Method | Original Payment Method |
Exchange Period | Exchanges Not Offered |
Return Mediums | Mail, Express Returns |
Customer Support Hours | Monday – Sunday: 9 AM – 10 PM EST |
Live Chat Hours | Monday – Sunday: 9 AM – 10 PM EST |
Phone Support | 1-877-525-2833 |
[email protected] |
Dolce Vita Return Policy Without Receipt
If you purchased a Dolce Vita item online and you want to return it, but you do not have a receipt. You do not have to worry. Dolce Vita accepts returns of their items as long as you have the order number to authorize the return. When sending your package, all you need to have is the original shoe box and tags. Labels are not required.
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Dolce Vita Exchange Policy
Dolce Vita does not have an exchange policy. Their reason for this is very simple. Their products are very high in demand. If you send them back for exchange they do not guarantee that you will receive what you want at the time.
So, they recommend placing a new order of the color, size, or style you want and then calling customer support at 1-877-525-2833. You will get the return authorization and a FREE FedEx shipping label. Send the items back and receive a full refund once your items arrive at the warehouse.
Dolce Vita Refund Policy
If you return your items within a 30–day window, then you are eligible to receive a full refund. The refund will be issued in the original form of payment. Final sale items and shipping fees cannot be refunded. You will receive your refund within 1 to 2 weeks after your package is received and checked at the Dolce Vita warehouse.
Conditions of Dolce Vita Returns
The following are the Dolce Vita return conditions:
Methods to Return at Dolce Vita
You can return your items to Dolce Vita via mail or in person with express returns.
Online Returns
To return your items via mail, you can print a shipping label and drop off your returns at the FedEx location. An email will be sent to you once your refund is processed. You will have to cover a $4.95 restocking return per order and postage back to the warehouse.
Refunds will be offered in the original payment method. Returns must be delivered within 7 days from the date when the label was issued. You can start your return by following the steps:
Express Returns
Dolce Vita offers nationwide Express Returns Drop-offs at 1500+ locations which makes returning an item very easy. Returning an item becomes very easy with just a few clicks and does not require a printer.
Make sure to bring along the QR return code, the original shoe box and the tags of the items to the Express Returns location. You will have to pay a restocking fee of $4.95 which is deducted from your refund. You can start your Doclce Vita return process by:
Dolce Vita Guarantee
Dolce Vita guarantees against the manufacturer’s defect. Normal wear and tear does not qualify for a guarantee. If you think your item purchased from their website is defective then please contact them by emailing at [email protected], live chat, or call at 1-877-525-2833.
Dolce Vita items purchased from other retailers and department stores should be returned to where it was originally purchased. The item will be subject to the return policy of the originating retailer.
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Dolce Vita Delivery and Shipping Policy
Dolce Vita offers free Ground shipping only on orders more than $100. Orders below $100 will have to cover a $8.95 standard shipping fee. The table below shows the shipping methods, cost, and delivery time offered by Dolce Vita.
Shipping Method | Delivery Time | Cost |
Standard | 3 – 7 Business Days | FREE – on orders $100 or more$8.95 – on orders less than $100 |
Two Day | 2 – 3 Business Days | $18 |
Next Day | 1 – 2 Business Days | $30 |
Dolce Vita Return Exceptions
These are the exceptions of Dolce Vita returns:
Dolce Vita Order Cancellation Policy
If you want to cancel your order once it has been placed, you should contact customer support or Live Chat as quickly as you can to cancel your order. If your order has been sent to the delivery and shipping facility, cancellation is not eligible.
You only have 20 minutes to cancel your order. After this period, they start to process your order. Alternatively, you will have to wait to receive your order and then carry out the return process for your order.
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Dolce Vita Contact Details
You can contact the Dolce Vita support team at 1-877-525-2833 or Live Chat on their website from Monday to Sunday from 9 AM to 10 PM EST. You can also email them at [email protected].