Mejuri Return Policy 2024 | Easy Returns

Mejuri return policy states a 30-day FREE return policy for customers all over the United States, Canada, the United Kingdom, Australia, and Germany. Shipping and handling fees are non-refundable.

You will have to pay $20 as fees charged for returns shipped from the EU. A $30 is required as fees for other countries. The return shipping fees are usually deducted from the refunds. The return period starts from the day the package is delivered or picked up.

Details of Mejuri Returns:

InformationDetails
WebsiteMejuri
Return Period30 Days
Refund Period5 – 10 Business Days
Refund MethodOriginal Payment Method
Store Credit
Exchange Period30 Days
Return MediumsMail, In-Store
Phone Support+1 (310) 597-4745
Email[email protected]

Mejuri Refund Policy:

If you returned your items in-store, your return will be processed on the same day. It may take 5 to 10 business days for the refund to appear on your end. For online orders, your return will take 7 business days to process after it is received at Mejuri’s warehouse. they will send you a confirmation email once your order is processed.

Mejuri Returns

Mejuri Exchange Policy:

Mejuri offers a 30-day exchange policy for their customers at their store location. Items can only be exchanged for a different size or color at Mejuri. You need to bring your order card, gift receipt, or order confirmation email with you to the store.

All items should qualify for the return conditions for an exchange. Online purchases cannot be exchanged in-store. Mejuri does not offer online exchanges at this moment. For the ‘Buy Online, Pickup In-store’ items, you can exchange them in-store only.

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Mejuri Return Policy Conditions:

The following are the return conditions:

  • Items should be in their actual condition with no signs of wear and tear.
  • Items should not be damaged.
  • Items that are returned via mail must be in the original packaging including tags, box, and pouch.
  • Single items cannot be returned if purchased with a set for a refund, exchange, or store credit. It must be returned as a complete set.

Mejuri Return Exceptions:

The following list is of the return exceptions:

  • Jewelry Care Kit
  • Gift Cards
  • Earrings used for piercing appointment
  • Monogrammed or Engraved products

Methods to Return at Mejuri:

These are the return methods for easy and flexible returns to Mejuri.

Mejuri Return Policy Online:

Online returns can be made online or in-store. Follow these steps to return products via mail:

  • Head to Mejuri’s official website.
  • Login to your account and go to “My Orders”.
  • Click on “Return Items” after selecting your return item.
  • Print the prepaid return shipping label.
  • Pack your items securely in a parcel.
  • Drop off your package at the nearest courier location or schedule a pickup.

In-Store Mejuri Return Policy:

You can use the Store Locator given to find the Mejuri store near you. You can bring your items in-store within 30 days from its purchase date to return. Securely pack your items and bring them to the store.

Make sure to bring an order confirmation email, order card, or gift receipt to the store. You will be offered store credit for the gift orders return. Talk to a store associate about your return items. They will help you with the process.

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Mejuri Delivery and Shipping Policy:

The original shipping fee you paid for your order is not eligible for a refund. It is deducted from the refundable amount. Orders from countries other than Germany, Australia, Canada, the UK, and US will have taxes and duties incurred. You are responsible for paying the fees. Mejuri will not waive or refund it even if the order is returned to them.

CountryReturn Shipping Fee
Australia, Canada, UK, Germany, USFREE
EU$20
Other International Countries$30

Mejuri Gift Card Policy:            

Mejuri offers both digital and physical gift cards. The value of your Mejuri gift card never expires. You can add an amount of $25, $50, $100, $150, $200, $250, and $500 in your gift cards. The shipping applies to every purchase of the physical gift cards. The Mejuri gift cards are only redeemable in the currency they are issued in.

Mejuri Holiday Return Policy:

According to the Mejuri holiday return policy, the purchases you made from November 1st to December 31st are eligible for returns until 31st January. This holiday return policy applies to every online, in-store, and online pick in-store order.

If you placed an order during the holiday time but it was delivered after the end date of the policy, then it will follow the regular return policy of 30 days. You cannot return a single item if you purchased it with a set.

Mejuri Order Cancellation Policy:

Mejuri’s team works very quickly to dispatch your order as quickly as they can. This is the reason they are unable to guarantee any cancellation requests or any changes to your order. You can contact their customer service team for cancellation requests. If you are unable to cancel your order, you can return it later. You can follow the return processes and start your return once you receive the item.

Mejuri Warranty and Guarantee:

Mejuri’s warranty offers to take care of your products for 2 years from the date of purchase if the material is damaged or there is any fault in the workmanship of the jewelry. This warranty does not cover lost items, any scratch that comes with any signs of daily wear and tear such as a bent ring or broken chain, improper storage or use of an item, and any changes to your product done by any other party except Mejuri.

Mejuri Faulty Returns Policy:

If you witness a fault or defect in your item, you need to contact Mejuri’s customer service team as quickly as possible and inform them about your issue. They will offer you a refund if you purchase online.

Mejuri Store Timings:

You can go to the Store Locator on their website to learn about the store hours and location of the nearest store to you.

Mejuri Contact Details:

You can contact the Customer Service team at [email protected] or text them at +1 (310) 597-4745.

Social Media Handles:

FAQs:

What is Mejuri’s Return Policy?

Mejuri’s return policy states a 30-day FREE return policy for customers all over the United States, Canada, the United Kingdom, Australia, and Germany.

When will I receive my refund at Mejuri?

It may take 5 – 10 business days for the refund to appear on your end. For online orders, your return will take 7 business days

Can I cancel my order at Mejuri?

Mejuri’s team works very quickly to dispatch your order as quickly as they can. This is the reason they are unable to guarantee any cancellation requests or any changes to your order.

Can I exchange my item at Mejuri?

Yes, Mejuri offers a 30-day exchange policy for their customers at their store location. Items can only be exchanged for a different size or color.

What is the holiday return policy at Mejuri?

According to the Mejuri holiday return policy, the purchases you made from November 1st to December 31st are eligible for returns until 31st January.

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