Coach Return Policy 2024 [BONUS] | Simple Steps ↩️
Coach Return Policy: Hassle-Free Returns on Unused Items within 30 Days of Purchase – Shop with Confidence Today!
Coach Return Policy:
Coach allows its customers to return their product within 30 days after the date of purchase. If, for whatever reason you are unsatisfied with your purchase you can easily make a return. You will have to return the product within 14 days of purchase, if you purchased a product during sale, clearance or any other promotion offer.
Coach will accept return of those items that are unused, unwashed, undamaged, have not been altered in any way and include all tags, parts and accessories.
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Details about Coach Returns:
| Information | Details |
| website | Coach |
| Return period | 30 days |
| Return medium | In –store online |
| Exchange policy | No |
| Refund method | Original form of payment |
| Contact | +1-888-262-6224 |
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Coach Return Method:
Coach offers two ways of returning items:
In-Store return:
Firstly, you will need to find the nearest Coach’s store. Go to the store. Bring the item to the store with its original receipt that you got with your order. Product must be in its original condition, store representative will help you to return the product. Make sure that product must be unused, Coach will not accept the product if it is damaged, used or washed.
Online Return:
You can return the product online, ship the item back to the coach at the given address.
CSI Returns, One Coach Way., Jacksonville, FL 32218.
Fill out the return form that you received with your order. Print the return shipping label after providing all the necessary details. Enclose the product with the return label. Customers will have to pay the shipping charges. Use insured courier companies such as FedEx, UPS or USPS. You will receive a confirmation email when the Coach item is accepted.
Coach Exchange Policy:
There is no exchange policy at Coach. Customers will have to follow the Coach return policy if they want to exchange the product. Mail the item back to the Coach store, wait until your product is confirmed by Coach And you get confirmation email.
It suggests that first you mail the item back and then place a new order. Shipping fee and other handling charges will be deducted from the customer’s account.
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Coach Refund Policy:
If you are not happy with the purchase you made at Coach, you can get your refund. The return item must be in its original condition, it should be undamaged, unworn and unused. Customers will get their refund as the same mode of payment used for a purchase.
At coach there is no specific time limit for the refunds. If the mode of payment is through cash then the company prefers to provide refunds immediately. If customers used PayPal or Klarna, the refund will not be credited to the bank account. The refund will be credited to the store card then you will be able to use the refund for future purchases at Coach.
Coach Return Exceptions:
Coach Warranty Claim Process:
Coach offers one-year warranty on all products purchased online or from a retail or outlet store. We offer a repair service for some of our products, for any manufacturing defects within this time frame for online or store purchases you may return it and we will refund you.
You are required to fill the form to claim your warranty. Print and include our Repair Service Request Form along with your item. Please email at [email protected] for more information.
Coach Return Policy without Receipt:
According to Coach return policy, if you wish to return the products without a receipt you need to send the product along with an order receipt. The downside is that the company will only issue a refund for a Coach Merchandise card. Your card will be loaded with an amount that’s equal to the lowest selling amount of your product within the last 30 days.
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Delivery and Shipping Policy at Coach:
Shipping services to continental US are Standard shipping and Express Shipping.
Standard Shipping:
Estimated delivery time may be within 5-7 business days. Shipping to PO, APO and FPO boxes, estimated delivery time will be within 7-12 business days due to military processing.
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Express Shipping:
Order Cancellation Policy at Coach:
If you wish to cancel your order, please contact Customer Care at [email protected].
You can make a call at +1-888-262-6224 24/7, or text at 1-240-448-4442 Monday-Friday 8:00 AM-10:00 PM EST and Saturday-Sunday 11:00 AM-6:00 PM EST. If the shipment process has already started, cancellation may not be possible.
Coach Store Timings:
The store hours of Coach are as follows:
| Day | Store Hours |
|---|---|
| Monday | 10:00 AM – 8:00 PM |
| Tuesday | 10:00 AM – 8:00 PM |
| Wednesday | 10:00 AM – 8:00 PM |
| Thursday | 10:00 AM – 8:00 PM |
| Friday | 10:00 AM – 8:00 PM |
| Saturday | 10:00 AM – 8:00 PM |
| Sunday | 11:00 AM – 7:00 PM |
