Cat and Jack Return Policy 2024 | 1 Year Refund Policy with Warranty
Cat and Jack return policy allows customers to return or exchange purchases within 365 days, with or without a receipt, and offers free return shipping for online orders.
Cat and Jack is a toddler clothing line partnered with Target, the 8th largest retail shop in the US. They sell clothes and accessories for toddlers from 12M-5T and newborn babies to 24M. They provide clothing for both girls and boys. The playful accessories, such as Dinosaur handbags and cheerful messaging hair accessories, empower children to express their personalities.
Details for Cat and Jack Returns
Information | Details |
Website | Cat and Jack |
Return Policy Days | A year |
Store Support | +1-800-440-0680 |
Online Support | +1-800-591-3869 |
Mediums | Online, in-store |
Refund Days | Online(7-10 days), immediately if in-store |
What is Cat and Jack Return Policy?
As per Cat and Jack return policy, the clothing line offers a one-year warranty for returning the items. If the items purchased are damaged or defective in any way, or if the child outgrows the clothes, Cat and Jack are ready to take them back and refund them for the total price. Even if a button falls off, you can return or exchange it.
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You need to keep your receipt with you, along with your government-issued ID. You can purchase using Target Circle Members, the Target Red Card, other most significant cards, checks, or even gift cards. If you want to exchange your item, you can exchange it with the same type of another item.
To return an item, you will need your order receipt, a packaging slip, and the credit card you used to purchase it. If you didn’t use a credit card, you would get a refund as store credit.
Cat and Jack In-store Return Policy
If you would like to make a return in-store:
Cat and Jack Online Returns
The following guidelines are for returning the order online.
Cat and Jack Refund Policy Timeline and Process
You will need your original receipts to refund your items so that the Customer Service agents can check your purchase history. Otherwise, you’ll get store credit equal to the lowest sale price.
If you return the item to the store, you will receive an immediate refund. It will take two days if you use a Target Red Card. Using any third-party credit card will take five days to process the refund. If you requested a refund online, it would take approximately 7-10 days.
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Eligibility of Cat & Jack Return Policy
Although Cat and Jack have leniency for one-year returns, you must provide proof, like a physical receipt, Target Circle, or Target Red Card, of the items you want to return or exchange.
Gift Cards Policy of Cat and Jack
If you select ship-to-house delivery for your order, the gift card will be shipped individually. If you choose to pick up your item at the shop, your gift card will be mailed to you after you have completed the eligible transaction. Mobile gift cards and eGift vouchers are non-refundable. If you return the product by mail while keeping the gift card, you will be refunded the item’s value less the Target discount.
Time Duration of Cat and Jack Exchange Policy
You must have an original receipt to exchange an item at Cat and Jack. If you do not have the original receipt or the item, or if the item you want to exchange it with is unavailable in the store, you will get store credit for the item amount.
Cat and Jack Delivery and Shipping Policy
According to the Cat and Jack policy, you can avail yourself of the shipping and delivery facilities in three ways.
Exceptions and Restrictions
There are no particular restrictions on Cat and Jack return policy. You can return your items anytime, even if they are defective within a year, for a full refund. After a year, you can get a refund through store credit. You can exchange or swap your items as per the policy.
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Warranty Policy of Cat and Jack
Cat and Jack are firm believers in how they manufacture their clothing. They provide a complete return warranty for a year. The warranty covers the following:
Since kids keep growing through their young age, it saves parents a lot of money by returning, refunding, and exchanging the items.
Contact Information
You can contact Cat and Jack at:
Type of Purchase | Phone Number |
---|---|
Online Purchases | 1-800-591-3869 |
Store Purchases | 1-800-440-0680 |
Relay Service | 711 |