According to Victoria Secret Return Policy, any item you purchased from Victoria’s Secret and ended up not liking can be returned. You may receive a refund or exchange for the item according to your wishes. You can return your purchase within 30 days of purchase or the date your order ships.
Details of Victoria Secret Returns:
|In-store: 3-5 Days
Mail: 14 Days
Mail by your Carrier: 21 Days
|Original Form of Payment
Victoria’s Secret Bare Vanilla Body Spray for Women
Victoria’s Secret Love Spell Mist & Lotion Set
Victoria’s Secret Bare Vanilla Nourishing Hand & Body Lotion
Victoria Secret Return Conditions:
The items should be unused, unworn, and in their original form. You can return your Victoria’s Secret purchase to any store within the same country. Having tags affixed to the items is unnecessary, but it would make the refund process much easier.
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Victoria’s Secret Refund Policy:
You can get a full refund if you return your item within 30 days of purchase. In-store refunds typically take 3-5 business days to process if you bring your item with a receipt. Shipping and handling fees are non-refundable.
If you don’t have a receipt and the store staff cannot help find the order number, your return will be sent to the distribution center and may take 14 days to process, and it would take 3-5 business days to process the refund. The refunds will be made in the original mode of payment.
Victoria Secret Exchange Policy:
You can exchange your item at Victoria’s Secret within 30 days. You can get an exchange for an item even if you don’t have the original receipt. You will have to pay the difference if the lowest selling price is less than the price of the item you receive in exchange, and if the lowest selling price is more than the item’s price that you will receive in exchange, you will not get a refund for it. You are limited to $250 in without-receipt returns for exchanges within 90 days, excluding damaged items.
Victoria’s Secret Exceptions:
The following are the exclusions at Victoria’s Secret:
Methods to Return Online Purchases at Victoria’s Secret:
Returns By Mail:
To return your Victoria’s Secret online purchase by mail, you have to follow these given steps:
Mail your package to the given address:
Victoria Secret In-Store Return Policy:
To return your online purchases at any Victoria’s Secret store within the country, you have 30 days. Bring the order’s original invoice along with the items. If you don’t have an invoice, you can print it from your order confirmation email or just show the confirmation email. The refund will be issued in the original payment form.
Return In-Store Purchases at Victoria’s Secret:
You can return your in-store purchases at Victoria’s Secret with the original sales receipt. Price tags are not required but make the processing of returns easier. You will receive the refund via the original payment method. You will only be offered an exchange if you want to return it without a receipt. Franchise stores will only accept exchanges and returns of the items at that location.
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Methods to Return Gifts at Victoria’s Secret:
If you want to return a gift to Victoria’s Secret, you must return it to the store. The store purchase return policy will also apply to gift returns. Check with your local store if you need clarification on where the gift was purchased.
You must return your merchandise within 30 days of shipment or purchase. Bring the items and the original invoice to the store, and your return will be accepted. The store staff will mail your return. The distribution center might take 21 business days to receive and process the return.
Return by Mail:
Use your information to complete a return form and follow the “Mail Return” guidelines mentioned above. The distribution center will take 21 business days to receive and process the return. Write down the return tracking number for record purposes.
Victoria’s Secret Delivery and Shipping Policy:
Victoria’s Secret offers FREE shipping on orders above $50 using the offer code VCSHIP50. Orders over $1000 have FREE shipping without any offer codes. If you want to choose Express Shipping, you will be charged only for the upgraded cost. The following are the shipping and delivery options within the US:
Victoria’s Secret also offers free return shipping using a free return label, which is only valid for U.S. purchases.
Victoria’s Secret Tease Eau de Parfum, Women’s Perfume, Notes of White Gardenia, Anjou Pear, Black Vanilla, Tease Collection (3.4 oz)
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Victoria’s Secret Tease Eau de Parfum Rollerball
Victoria’s Gift Card Policy:
Victoria’s Secret Gift Cards can be purchased only through VictoriasSecret.com, with the U.S. Gift cards might take 3-5 business days for delivery. If you purchase gift cards, you will receive them the same day or the next day if ordered after 8:00 PM EST.
Victoria’s Secret gift cards are non-returnable and non-redeemable for cash unless the card’s balance is under $10. You can reload the cards for between $10 and $500. They do not have an expiration date. You will receive a refund for the gift cards within 30 days. If you return it after 30 days, you will receive a merchandise card as a refund.
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How to Return at Victoria’s Secret without Receipt?
If you don’t have a receipt, Victoria’s Secret will help you with an exchange. You are limited to $250 without receipt of returns for exchanges within 90 days. You will be required to show a valid government-issued ID.
You will have to pay the difference if the lowest selling price is less than the price of the item you receive in exchange, and if the lowest selling price is more than the item’s price that you will receive in exchange, you will not get a refund for it.
Order Cancellation Policy:
Your orders are prepared for shipment immediately after you place them, so changing or canceling them might be hard. However, you can contact Victoria’s Secret using the Contact Options listed in “Need More Help?” to cancel your order. Victoria’s Secret may or may not cancel your order based on the status of your order.
Victoria Secret Return Policy for Damaged Products:
If you receive a damaged or incorrect item from Victoria’s Secret, inform their customer service at 1-800-568-4288 (8a-2a ET) and tell them your order confirmation email or receipt so they can send you the right item in its place.
Victoria’s Secret Price Adjustments:
You have a one-time in-store price adjustment option within 14 days of the original purchase at Victoria’s Secret. You should present your original receipt to receive the price adjustment offer. You will receive the credit in the original form of payment.
You can use Find A Store to find the store hours of Victoria’s Secret near you.
Victoria’s Secret Customer Service Hours:
You can contact Victoria’s Secret Customer Service from 8:00 AM to 2:00 AM EST for online and in-store inquiries.
You can contact Victoria’s Secret Customer Service by using Live Chat Assistance. For in-store inquiries, you can call 1-855-866-5810 and 1-800-411-5116 for online inquiries. For relay services, dial 711.