Fanatics Return Policy

Fanatics Return Policy 2024 | Easy Steps For Refund & Exchange

If you are not satisfied with the purchase, or not received the product exactly what you want. Fanatics Return Policy allows you to return for most of their products within 365 days of purchase. For some specific products the return window is 30 days.

The product must be returned in its original condition along with a receipt. Fanatics will accept the return of those items that are unused, unwashed, undamaged, have not been altered in any way and must be in their original condition.


Details About Fanatics Returns:

Information Details 
Return time365 days
Return methodOnline
Exchange N/A
Refund methodOriginal payment method and E Gift Card
Contact 1 877 833 7397

Online return at Fanatics:

  • First you need to create an account and then log in to the website.
  • Go to the “Order Return Page”, provide them all the necessary details like order number, email address, billing information and ZIP code.
  • Select the button labeled “I don’t remember my Order Id” If you forgot your order number.
  • Select the items which you want to return and tell them a valid reason why you want to return the product.
  • Then select the refund method in which mode you want to get your refund either e gift card or original payment method. You will get a confirmation email with a return shipping label.
  • Pack the product properly in the box and affix the return label on the top of the box.
  • Send the box back to the Fanatics .
  • Drop off your package at the authorized USPS location.

Remember That

You will have to pay $9.99 as a return shipping charge. If you make a return of an e gift card then you won’t have to pay the return label fee.

Fanatics Exchange Policy:

There is no exchange policy at Fanatics. Customers will have to follow the Fanatics return policy if they want to exchange the product. Mail the item back to the Fanatics store, wait until your product is confirmed by Fanatics and you get a confirmation email. It suggests that first you mail the item back and then place a new order. Shipping fee and other handling charges will be deducted from the customer’s account.

Fanatics Returns Online

Fanatics Return Policy Condition:

  • The product must be returned in its original condition.
  • If you make a return outside the US or Canada then you should follow Fanatics International return policy.
  • The product must be returned within 365 days.
  • All the tags must be intact with the product at the time of return.
  • The return window for collectible items has 30 days.
  • Returns must be in new condition, unworn and unused.

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Fanatics Refund Policy:

If you are not happy with the purchase that you made at Fanatics, you can get your refund. The return item must be in its original condition, it should be undamaged, unworn and unused. Fanatics will send you a confirmation email, either your refund is accepted or not. Customers will get their refund as the same mode of payment used for a purchase. Refund process may take about 10 business days to complete.

It can take more time to reflect back to your account due to the bank account processing time. After processing your refund will be issued within 2 to 7 business days. If you make an online return then $9.99 from your refund as a return shipping charge. If you want to get your refund in the form of the gift card then there is no need to pay shipping charges.

Fanatics Return Policy after 365 days:

Fanatics has a very straightforward return policy. You have 365 days to make a return at Fanatics. But if you make a return after the standard return window they will not accept your return. In that case your amount will not be refunded to your bank account. Your amount and product will go in vain if you return after 365 days.


Fanatics Return Policy Exceptions:

As per Fanatics return policy you can return all of their products. But there are some products that can be returned but within 30 days.

  • Customized Products must be returned within 30 days of purchase.
  • Final sale items are not allowed to return at Fanatics.
  • Game used items can be returned within 30 days of purchase.
  • You are not allowed to make a return of fanatics Outlets Products.

 Fanatics Return Policy without a receipt:

 Yes, you are allowed to make an online return without a physical receipt. Because Fanatics return policy relies on billing email address and Order ID. So you can make a return without a receipt at Fanatics.

Fanatics Gift Card Policy:

While making a return at Fanatics you can choose to get a Fanatics Gift card instead of refund. The initial procedure is the same as the general return method. But to get a refund in the form of a gift you need to pick up the option of an E- Gift Card. Shipping charges will not be deducted from your refund if you choose the E gift card option.

Fanatics Store Hours:

To find the store hours, directions, addresses, and phone numbers near you, you must enter your ZIP code, city, or state with the Store Locator.

The store hours of the Fanatics in the US are 10:00 AM to 11:00 PM from Monday to Sunday.

Fanatics Contact Details:

You can call us at 1877-833-7397 for queries related to your purchase. Send an email at [email protected]. For customer service issues, please visit

Fanatics Customer Service hours:

You can access Fanatics Customer Service department via chat 24/7. Fanatics will respond to your email within 24 hours.

Social Media Handles:


Fanatics has a very straightforward return policy, you must return your product within 365 days of purchase. The product must be returned in its original condition. 

Refunds may complete about 10-14 business days. Refunds will be issued in the original payment method, so refund time depends on your bank account.

You will have to pay $9.99 as a shipping charge. But if you choose the E- Gift Card option instead of a refund then you will not have to pay shipping charges.

If you received a damaged or defective product by the company then you can make a return of the damaged product. Otherwise, you are not eligible to return the damaged product.

No, as per Fanatics return policy you are not allowed to make an exchange at Fanatics. But it is recommended that if you want to get an exchange first you need to return your purchase within 365 days then place a new order at Fanatics.

For customer service you can make a call at 1 877 833 797. Our customer service will be happy to help you. Customers can also send us an email.

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