If you are not satisfied with the purchase, or not received the product exactly what you want. Pit Viper Return Policy allows you to return within 30 days of purchase for most of their products. You can make a return both in-store and online.
The product must be returned in its original condition along with a receipt. Pit Viper will accept return of those items that are unused, unwashed, undamaged, have not been altered in any way and must be in its original condition.
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Information of Pit Viper Returns:
|Original payment method
|No price adjustment for sale items
|720 626 4064
What are Pit Viper Return Methods?
Pit Viper offers two options for returning the purchased item:
Drop off the return item at the local post office:
If you want to return your purchase, you can opt for the traditional return process. In this process you need to print out the return label to make your return successful. First you visit their website to start your return. Select the items which you want to return and tell them a valid reason why you want to return the product. Submit your selected items.
You will get a confirmation email with a return shipping label. Pack the properly in the box and affix the return label on the top of the box. Drop it off at the local post office.
Drop off the return item at the Happy returns location:
If you are comfortable dropping off the package at the Happy Returns locations, you can do it so. There is also an advantage to drop off your package at the Happy returns location. Here you do not need to print out the return label form. Happy Returns will handle the rest process once you have completed the drop off of your package at Happy Returns Location.
What is the Pit viper Refund Policy?
After receiving your product, Pit Viper will initiate your refund process and then verify that either you are eligible for refund or not. Refunds will take place in the original method of payment you used initially. Your refund will be credited back to your account within 3 to 5 business days of delivery.
The refund processing time can vary depending on the payment method used. Pit Viper will send you an email to inform you about the approval and rejection of the refund. Shipping and other handling charges are non-refundable. The return item must be in its original condition, it should be undamaged, unworn and unused.
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What are Pit Viper Return Policy Conditions?
What is Pit Viper Warranty Policy?
Pit Viper offers lifetime warranty for manufacturing defects. You can file a warranty claim for a free repair or exchange if you face any issue with the purchase that you made at Pit Viper due to defects in the materials.
To claim your issue, you need to fill out the warranty claim form on the Pit Viper website. You need to show the damaged product as well as original proof of purchase. Once the Pit Viper approved your claim they will review it within 15 days and inform you if it qualifies for warranty.
What is Pit Viper Exchange Policy?
Pit Viper Return policy is quite generous, if customers do not receive the product that they want or they are not happy with the purchase they can exchange or return their product at Pit Viper. Pit Viper allows its customers to exchange their product within 30 days of purchase. You can make a return or exchange an item. Your product must be returned or exchanged in its original condition. For more queries you can contact our customer support department.
What are Exceptions of Pit Viper Returns?
There are some exception at Pit Viper return policy, following items are not eligible to return, exchange or refund:
Pit Viper Return Policy after 30 days:
As per Pit Viper return policy, you must return your product within 30 days of purchase. If you make a return after 30 days Pit Viper cannot offer you a refund or exchange.
Order Cancellation Policy:
If you want to cancel your order after placing it, contact our customer support department and provide them with your order number and tell them the reason why you want to cancel your order. The customer support representative may be able to cancel your order immediately. Once the order has been shipped you may not be able to cancel your order.
What are the Pit Viper Store Timings?
To find the store hours, directions, addresses, and phone numbers near you, you must enter your ZIP code, city, or state with the Store Locator. The store opens 24 hours in the USA from Monday to Thursday. Friday to Sunday the store is closed.
For a quicker response, please call at 720 626 4064. You can access to live chat 24/7.
You can send an email at [email protected]