Fleet Feet Return Policy 2024 | 60 Days Without Receipt
If the Fleet Feet product does not make you happy or does not fit, you can return it. According to Fleet Feet return policy, you can return the products within 60 days and get a full refund. You can return their products via mail or by visiting in-store.
If you return your item after 60 days from your order date, the refund will be offered in Fleet Feet gift cards. These cards can be used online or at any store location and never expire.
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Details of Fleet Feet Returns
| Information | Details |
| Website | Fleet Feet |
| Return Period | 60 Days |
| Refund Period | 5 – 7 Business Days |
| Refund Method | Original Payment Method |
| Exchange Period | 60 Days No Online Exchange |
| Return Mediums | Mail, In-Store |
| Customer Support Hours | Monday – Friday: 9:30 AM – 4:30 PM EST |
| Phone Support | 1-855-213-4301 |
| [email protected] |
Fleet Feet Refund Policy
You will be offered a refund once your order has been received by Fleet Feet. The refund process usually can take 3 to 5 business days. It will take ten business days to refund the items in your bank account.
Fleet Feet Exchange Policy
You can exchange your item within 60 days if it is in a new or original condition. Only items that are purchased in-store can be returned. Unfortunately, Fleet Feet does not offer exchanges for online orders. You will have to return the unwanted item first and then place a new order for the replacement order.
Fleet Feet Return Conditions
The following are the return conditions:
Methods to Return at Fleet Feet
The following are the return methods for easy and flexible returns.
Online Returns
You can return an online order for free. Any item purchased online can be returned online and in-store as well. If you have inquiries regarding an item’s brand warranty or manufacturer, contact the team at [email protected].
If you are returning your online order at any Fleet Feet store:
If you are returning an online order through mail:
In-Store Returns
The products purchased from Fleet Feet should be returned to a store. They cannot be returned via mail. You can return the items within 60 days if they are in new condition. You can get a refund or exchange for your item. Some products may have a modified return policy on the store’s website or the store.
If you return the product to a different store, you must bring the original receipt. If you have inquiries regarding an item’s brand warranty or manufacturer, you must go to the store where it was purchased.
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Fleet Feet Delivery and Shipping Policy
Shipping and delivery costs are non-refundable. Once your order is placed it typically takes 1–3 business days. For any order over $99, the following are the shipping details in 48 contiguous states:
| Shipping | Delivery Days | Delivery Cost |
| Economy shipping | 5–7 business days | FREE |
| Standard shipping | 3–5 business days | $5 |
| Expedited shipping | 2–3 business days | $25 |
Fleet Feet Gift Card Policy
Fleet Feet offers gift cards for their customers. You can purchase the gift between $10 and $250. You can use these gift cards online and in-store. You can purchase a digital gift card for yourself or your loved ones. You will receive the gift card within 24 hours of placing your order. Fleet Feet gift cards will not be replaced if lost or stolen.
Fleet Feet Return Policy Without Receipt
You can return or exchange your items to the store where you purchased them with or without a receipt. You need to return it within 60 days. If you return your items to a different store, you must return them with a receipt.
Fleet Feet Order Cancellation Policy
The Fleet Feet team will try its best to cancel the placed order. Orders will only be canceled if and only if they have not been shipped or it is still in the processing stage. You need to contact the team by submitting a support request to cancel the order. If you cannot cancel your order, you can always return it via mail or in-store. You can follow the return guidelines and start your return process once you receive the item.
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How to Return Faulty Ietms at Fleet Feet?
You must contact the customer support team if you receive a faulty or defective item. You should return the item back to the store or via mail if they are defective. You can even return or exchange the sales items for store credit.
Fleet Feet Store Timings
You can go to the Store Locator on their website to learn about the store hours and location of the store near you.
Fleet Feet Customer Service Hours
You can contact the Customer Service team Monday through Friday between 9:30 AM-4:30 PM EST.
Fleet Feet Contact Details
You can contact the Customer Service team at the live chat option on their website. You can send an email to [email protected] or call 1-855-213-4301.
