Halfords Return Policy

Halfords Return Policy 2024 | A Simple Guide for Confused Customers

Halfords Return Policy: Making Returns Simple, Just Like Your Drive”

Wrong Size? Second Thoughts? You can return your item to Halfords online and by visiting in-store. You can return your product within 28 days of purchase. You must bring the original sales receipt or any proof of purchase to make the return. It is requested that customers return their product in its original condition with its original accessories and its packaging.

All the tags and labels must be intact with the product. Those products will be eligible for return that would be in good and sellable condition.

Details about Halfords Returns

Information Details 
Website Halfords 
Return time 28 days
Return medium In- Store & Online
Exchange NA
Refund method Original payment method
Contact Number0330 135 9779
Halford Returns

Halfords Return Methods

You can return your product by going to the store or online.

Halfords return Policy In-Store/Garage

It is recommended that customers return your product at the store, because the process is simple and everything is in front of the customers. Visit the nearest Halfords store, contact the store employee and ask them to help. The store executives will be happy to help their customers. Bring the product to the store with its original packaging, receipt and all the tags must attach to the product.

The product should be in its original condition as you received. The store employee examines your product and then tells you whether you are eligible for return or not. If you fulfill the company’s terms and conditions of return policy, then you can also request for refund or exchange.

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Halfords Online Return Policy

If you purchased a product at Halfords website and you are not satisfied with your purchase, you can return your product in store or online. You can follow a few steps to make an online return.

  • Visit Halfords website. 
  • Login to your account. Fill out the return form.
  • Go to your Order section, find the products which you want to return.
  • Select the product which you want to return.
  • Follow the given instructions ahead at the portal to make your return successful. 

Then you will be able to return your product, and you can request for an exchange or refund. Once Halfords has received your product then your return process will initiate.

Halfords Return Conditions

The following are the return conditions at Halfords:

  • The item must be in good condition.
  • Tags must be attached to the items.
  • You must provide the order number for the item.
  • Make sure to include the original packing slip with the package.

Halfords Refund Policy

After receiving your product, Halfords initiate your refund process and then verify that either you are eligible for refund or not. You will have to wait until Halfords Inspection process is not completed. Your refund will be issued in the original payment mode. After approving your request at Halfords your refund will be issued within 3 to 5 business days.

It may take more days to reflect back in your bank account due to the bank processing time. Shipping fee and other handling charges are not refundable.

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Halfords Exchange Policy

You can exchange your items with Halfords whenever you want to. Halfords do not accept online exchanges at the online warehouse. You need to visit a Halfords store to get an exchange for an item. The store associate will help you with the exchange process. If you want to exchange your product via mail then you should return it for a full refund and then place a new order.

However, you can exchange your item through the online return process, but you will have to pay for the shipping and handling charges. 

Halfords Return policy for Refurbished Items:

You can return refurbished products at Halfords within 14 days of purchase. But there is an exception: you need to return the product at the same store or garage where you purchased it. The products must be returned in their original condition and the seal must not be broken. If you want more info please visit their refurbished advice page that came with the products. To get a refund you have to provide valid proof of purchase.

Halfords refund policy

Halfords Order Cancellation Policy

You need to contact customer service to check the status of your order and see if it is eligible for cancellation. If you were unable to cancel your order, you can return your items. You can follow the return guidelines mentioned above in this article and start your return process once you receive the item.

Halfords Return Policy for Faulty Items

If you have received a faulty item, you may contact them and they will check the product after receiving it. You may return it to the store or garage where you have purchased it, along with proof of purchase. You will get your refund, if it prices to be faulty.

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What products and services are offered by Halfords?

Following are some of the famous products and services of Halfords.

  • Car servicing
  • Car tyres
  • Bike accessories
  • Cycling clothing
  • Car repairs
  • Child seats
  • Mobile tyre fitting services
  • Bike parts
  • MOT
  • Car parts
  • Camping equipment

Contact Details

You can contact the Halfords Customer Service team on their website live chat, send an email to [email protected], or you can call 0330 135 9779.

Halfords Customer Service Hours

You can contact the Halfords Customer Service team from 8:00 AM to 6:00 PM GMT on Monday to Saturday, and 10:00 AM to 5:00 PM GMT on Sunday.

Halfords Store Timings

You can go to the Our Shops link on the Halfords website to learn about the store hours and location of the nearest Halfords store to you.

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What is Halfords return policy?

You can return Halfords item within a 28 days return window from the date of purchase or delivery. You will have to pay a returning shipping fee. The product must be returned in its original condition.

In how many days can I get a refund?

You will receive your refund within 3 to 5 business days. Refunds will be issued in the form of the original payment method. If you used a gift card then your refund will be issued in the form of store credit.

Can I return used products at Halfords?

No, As per Halfords Return Policy, you are not eligible to return used products or if the product has no tags.

Can I return damaged products?

If you received a damaged or defective product by the company then you can make a return of the damaged product. Otherwise, you are not eligible to return the damaged product.

Can I return used products at HALFORDS?

Absolutely not, it is clearly mentioned that the product must be returned in its new/original condition. If you used the product and then want to return your product, the HALFORDS will not accept your return.

Can I make a return of gift cards at Halfords?

No, you cannot make a return of gift cards at Halfords. However if you paid with gift cards then you are allowed to make a return but your refund will be issued in the form of store credit.

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