Guitar Center Return Policy 2025 | What You Need to Know for Easy Returns
Guitar Center is committed to customer satisfaction with its 45-day satisfaction guarantee. If you’re not completely satisfied with your purchase, you can return it in its original condition within 45 days to receive a full refund, excluding shipping and handling fees. Discover Guitar Center return policy and holiday return perks. Unearth essential guidelines for hassle-free returns and exchange options. Learn how to make the most of your purchase satisfaction.
Details about Guitar Center Returns:
| Information | Details |
| Website | Guitar Center |
| Return time | 45 days |
| Return medium | In store & Online |
| Exchange | NA |
| Refund method | Original mode of payment |
| Contact | 855-770-3373 |
Guitar Center Return Policy Holiday:
The Guitar Center holiday return policy offers customers an extended return period. Guitar Center’s holiday season products are eligible for return until January 31st or within 45 days, whichever comes later. Holiday returns are subject to the same conditions and exceptions as the Guitar Center return policy.
Guitar Center Return Methods:
You can purchase your Guitar Center items at a store or through their official website. The Guitar Center Return Policy allows customers to return their unsatisfied purchases to the nearest store or via mail.
Guitar Center Return Policy In Store:
To return or exchange an item at a Guitar Center store, follow these instructions: The Store Locator is a tool that allows users to easily locate the nearest Guitar Center store. Visit the store and ask a staff member to process your return request. If you purchased a product from the Guitar Center store or its website, you can return it to a nearby store.
To avoid paying return shipping charges, locate a nearby Guitar center store. To return a product, ensure you have a printout of the order confirmation email or packing slip, which was included in your original order.
Guitar Center Return Method Online:
You can return your purchased products from Guitarcenter.com via mail. To proceed, ensure that you possess a return authorization code. The code can be obtained by contacting the Guitar Center contact number. The return can be shipped to the provided address on their official website. Guitar Center may impose a minimum 15% restocking fee on products that are not in their original condition upon receipt. They may also decline a return if they receive a product in damaged condition.
Guitar Center, (Your RA #), 4005 N Norfleet, Kansas City, MO 64161-9231
Return Fees for Band & Orchestra Instruments
For band and orchestra instrument returns, additional fees apply:
- Woodwind and brass instruments: $10.00 sanitization fee
- Returned bows: $4.00 restocking fee
- Mouthpieces over $300: $8.00 sanitization fee
- Mouthpieces under $300: $4.00 sanitization fee
Apple Product Restocking Fees
Guitar Center applies a 10% restocking fee on any opened Apple products. If an Apple product has a defect covered by the one-year limited warranty. By purchasing and using an Apple product, you agree to the terms of Apple’s One-Year Limited Warranty.
Guitar Center Exchange Policy:
The Guitar Center’s exchange policy prohibits the request for exchanges for damaged or used products. You have the right to return a damaged product upon receipt. As Guitar Center does not provide exchanges for its products, only allowing customers to return them for a refund.
To exchange, you must first return the item and then place a new order of your choice. Guitar Center offers a price match policy, allowing customers to exchange an identical product if they find a better deal. If you need more assistance, please call the customer service department.
Guitar Center Refund Policy:
This section provides an overview of the Guitar Center refund policy, which outlines the process for returning products. The refund will be processed by Guitar Center once the return is reviewed and meets all necessary requirements. To return a cash purchase over $250, a refund will only be issued using a Visa debit card.
After Guitar Center issues your refund, it may take the bank up to 72 hours to process the credit. If your credit doesn’t appear in your account for an extended period, it’s recommended that you contact Guitar Center’s customer care. The refund period is 2-4 business days, and the refund method is the original mode of payment.
Guitar Center Return Policy Conditions
Guitar Center Return Exceptions:
The 45-day return policy is not applicable to certain products, as previously stated.
Order Cancelation Policy:
To cancel an incorrect order from Guitar Center, contact customer service at 866-498-7882 before shipping the item. They will review your order and make necessary changes or cancellations. You can also access your order history to cancel. If you cannot process your cancellation request, you can return the item after shipping, following the Guitar Center return guide. Follow the procedure to ensure a smooth refund process.
Guitar Center Contact Details:
You can contact the Guitar Center Customer Service team on their website and have a chat with their agent, or you can email them using the contact form that is available on their website. You can also call Guitar Center customer support at 866-498-7882.
Social Media Handles
FAQs
Does Guitar Center offer free returns?
Customers are responsible for paying the handling charges and shipping fee. To reduce the cost of returning online purchases, it is recommended to return them in-store.
Can Guitar Center retail stores process International returns?
The statement states that Guitar Center retail stores are unable to process international returns.
Can I return online purchases to the Guitar Center Store?
Guitar Center offers the option to return online purchased items in-store.
Conclusion
Guitar Center returns policy empowers you to shop with confidence. With a generous 45-day return window and extended options during the holiday season, you have the flexibility to make the right choices. Remember to keep your purchases in original condition and follow the return methods for a smooth process. Whether you’re a seasoned musician or a beginner, Guitar Center has your back when it comes to returns and refunds, ensuring your shopping experience hits all the right notes. Happy shopping and rock on!
