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Foot Locker Return Policy 2024 | 45 Days Easy Return Window

Foot Locker Return Policy: Extended returns up to 45 days for unworn products. Shop with confidence!”

What is Footlocker return policy?

If you are unsatisfied with your purchase from Footlocker, you don’t have to worry about it. Footlocker allows its customers to return the merchandise within a 45 days period from the date of purchase or delivery. You can return your items online, via mail, or by visiting a Footlocker store.

Bring your original sales receipt or invoice for a full refund. If you return without a receipt, you will receive merchandise credit. The product should not be used, damaged or worn otherwise you cannot make a return at Foot Locker.

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Details about Foot Locker Returns

InformationDetails 
WebsiteFoot Locker 
Return time45 days
Return mediumIn Store and Online
Exchange methodIn Store and Online
Refund methodOriginal payment method
Contact 1 800 991 6815

Foot Locker return policy method:

  • In-Store Return 
  • Online Return
Foot Locker Returns

In-stores Return at Foot Locker: 

You have 45 days to return the merchandise back to the Foot Locker stores. You can return the online purchases to the Foot Locker stores. Make sure to bring the invoice included with the package along with your returned items. Bring the credit card you used for the purchase. The product must be returned along with a receipt and request any customer representative to make a return.

They will be happy to help you. Store representative will check the product and then you can request for a refund, return or exchange. Make sure to provide a valid reason for return or exchange so that your returns or exchange can be accepted.

Online return at Foot Locker:

You are allowed to make a return of offline purchase using the mail option. Unlike other stores, footlocker accepts the return of that purchase which you buy from the footlocker stores. You can return your product via mail if you don’t have any nearby Foot locker store.

  • First you need to visit the official website.
  • Fill the Return Form from the Foot locker website. If you are not able to download the return form then you will need to provide order number, name, billing information and all other required information. 
  • Place the product in its original packaging and don’t forget to attach the return label and shipping label on the top of the package.
  • To send your product back you can use Ground Service, USPS and Federal express.

Footlocker’s Exchange Policy:

Footlocker’s Return policy is quite generous, if customers do not receive the product that they want or they are not happy with the purchase they can exchange or return their product at Footlocker. Footlocker allows its customers to exchange their product within 45 days of purchase. You can exchange your product both in-store and online.

The staff will facilitate you with the exchange service with a different item, style, or color after returning your previous product for a full refund. 

Foot locker Return Policy Conditions:

  • If the product was not in its original condition, Foot Locker will not accept your product.
  • Product must be unused and undamaged.
  • Foot Locker does not accept the return if the product has no sale tags.
  • The item should be in resalable condition.

Foot Locker Refund policy:

Footlocker Return policy is quite generous, they will allow you to return your product and you can request for a refund. After receiving your product, Footlocker will initiate your refund process and it may take 1 to 2 weeks to validate your return product. Your refund will be issued in the form of the original payment method.

If you damaged the product then Foot Locker will not allow you to return that product. To get a refund, the product must be returned in its original condition as you received. Shipping fee and other handling charges will not be refunded.

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Footlocker Return Exceptions:

As per Footlocker return policy, there are few exceptions:

  • The product must be returned in its original condition, if it is damaged or has been altered in any way so you are not able to make a return of that product.
  • Foot Locker does not accept the return of used products.
  • COD returns are not accepted at Footlocker.
  • The product return after 45 days will not be acknowledged. 

Foot Locker Return Policy after 45 days:

Foot Locker does not accept your return after 45 days. You must return your product within 45 days of purchase. You can make in- store or online returns within 45 days of purchase. If you make a return after 45 days via mail then your return will not be accepted and you might lose your item.

Foot Locker Return Policy without a Receipt:

You need to submit your receipt to make a return at Foot Locker. Foot Locker has a very straightforward return policy. If you fail to submit your receipt then you can’t make a return or exchange to Footlocker. But if the manager allows you after inspecting your product, then you can make an exchange. For more queries contact our customer service department or visit Footlocker’s store.

Footlocker Return Policy for Faulty

Foot locker will provide you with a refund or exchange if you receive a faulty, damaged, or defective item. You should contact the customer service team as soon as you receive your order.

Foot locker Gift Card Policy

Foot locker offers E-Gift Cards and Physical Gift Cards as well. You can purchase gift cards online and in-store. You can reload the physical gift cards in-store at any time. These cards can be used only for purchasing merchandise.

If your cards get lost or stolen, you need to bring proof of purchase to replace your card. You can order your gift cards in any amount from $10 to $250. These gift cards cannot be used for international purchases. 

Foot locker Store hours:

The store hours of the Foot Locker in the U.K. are 10:00 AM to 9:00 PM from Monday to Saturday. Sunday timings are 12:00 PM to 6:00 PM.

Footlocker Contact Details:

You can call at 1 800 991 6815. Send an email at [email protected].

Foot Locker customer Service Hours:

You can contact seven days a week. The customer representative is available between 8:00 AM to 11:00 PM from Monday to Sunday.

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FAQs:

What is Footlocker Return Policy?

You can return your product within 45 days of purchase. The product must be returned in its original condition along with its receipt. Foot Locker does not accept the return of used items.

In how many days can I get a refund?

You will receive your refund within 1 to 2 weeks. Refunds will be issued in the form of the original payment method. If you used a gift card then your refund will be issued in the form of store credit.

Can I return a product without a receipt at Foot Locker?

No, you cannot return your product without a receipt but you might get an exchange but it depends on the manager if they allow it.

Can I make a return of used products at Footlocker?

Absolutely not, it is clearly mentioned that the product must be returned in its new/original condition. If you used the product and then want to return your product, the Foot Locker return policy will not accept your return.

Are returns free at Footlocker?

Foot Locker return policy offers free return on items that comply with their return policy. You can make in-store returns free of cost. If you make an online return then shipping charges will be borne by you.

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