Nasty Gal Return Policy 2024| Easy Refund & Exchange Guide
Return Peried
28 Days
Return Peried
28 Days
Return Peried
21 Days
Shipping Fees
Varies
If you are unsatisfied with your purchase or get the wrong size from Nasty Gal, you can easily return it. You can return a Nasty Gal item within a 28 days return window from the date of purchase or delivery. You will have to pay a returning shipping fee of £2.00 per package. It will be deducted from your refund. Nasty Gal provides free returns for NGVIP customers.
You can return our items using an online return portal. International customers can also make a return of their items. You will not receive a delivery note from your package as Nasty Gal has the policy to be paperless. You can get trackable return shipping labels by selecting your preferred method of return.
Details of Nasty Gal Returns
| Information | Details |
| Website | Nasty Gal |
| Return Period | 28 Days |
| Refund Period | 21 Business Days |
| Refund Method | Original Payment Method |
| Exchange Period | 28 Days |
| Return Mediums | Online |
| Phone Support | No Phone Number |
| [email protected] |
Nasty Gal Return Conditions
The following are the return conditions at Nasty Gal:
Nasty Gal International Return Policy
If you are an international customer and want to return your items through a different country. All you have to do is go to the return portal, find the postage price and download the return shipping label. You will have to pay for your postage at the local post office. Nasty Gal recommends you keep a trackable service and keep your proof of purchase safe until your refund is processed.
Nasty Gal Refund Policy
You have 28 days to return your items at Nasty Gal and get a full refund. The refunds will be issued in the original payment form. It might take 21 days for a refund to get issued, 14 days for Nasty Gal to receive the items and process them, and the remaining 7 days for the refunds to be credited back to your account. If you made a purchase of your order with a gift card, voucher, or store credit, you would get the refund issued to your Nasty Gal account.
Nasty Gal Exchange Policy
Unfortunately, at this moment, Nasty Gal does not offer exchanges for the items. If you got the wrong size or want a different style, you can use the return option provided by Nasty Gal.
Nasty Gal Return Policy Exceptions
The following is the return exceptions at Nasty Gal:
Nasty Gal Return Policy Methods
The following is Nasty Gal’s return method for their customers for easy and flexible returns.
Online Returns
Follow the given steps to make a return for Nasty Gal items via mail:
Nasty Gal Delivery and Shipping Policy
The following are the shipping and delivery methods provided by Nasty Gal:
Nasty Gal Return Policy for Gift Card
You can purchase a Nasty Gal gift card online, which will be emailed to the recipient. You can choose the amount for the Nasty Gal gift card. Enter the recipient’s email and the message you want to include.
Order Cancellation Policy
Unfortunately, Nasty Gal does not have a flexible order cancellation policy. Nasty Gal starts processing your order as soon it is placed by you. You cannot modify or change your orders. However, you can return your items to Nasty Gal. You can follow the return guidelines mentioned above in this article and start your return process once you receive the item.
Return Faulty Items at Nasty Gal
If you received a faulty, damaged, or defective item from Nasty Gal, please notify the customer support team on their Facebook page or email them at [email protected].
If your items are faulty, you will receive a refund for the price of the items and the shipping and handling charges. If you believe your product is damaged or faulty after 14 days, you will be required to provide evidence, such as images of the damaged products. If your product is eligible, a refund will be issued.
Nasty Gal Contact Details
You can contact the Nasty Gal Customer Service team at the Live Chat option on their website to talk to an agent. You can also email the team at [email protected], message them on Apple Messages or send a message on their Facebook page.
Social Media Handles
FAQs:
What is Nasty Gal Return Policy after 28 days?
Nasty Gal will not accept your items after 28 days, as they cannot sell your goods.
When will I receive my refund at Nasty Gal?
It might take 21 days for a refund to be issued, 14 days for Nasty Gal to receive the items and process them, and the remaining 7 days for the refunds to be credited back to your account.
Can I return my item to Nasty Gal if I don’t have the packaging?
Yes, you can return. Pack your items in something that is sealable, non-see and waterproof.
Can I return my items to a Nasty Gal store?
Nasty Gal does not accept any physical customer returns.
How Much Does Nasty Gal Return Cost?
You will have to pay a returning shipping fee of £2.00 per package.
