REVOLVE Return Policy 2026 | Online & In-Store Returns
REVOLVE return policy is eligible for those items which are bought within 30 days of purchase. REVOLVE updated its return policy clearly defining return and exchange timeframes—30 days for full refunds and 60 days for exchanges. Understanding these timelines ensures customers remain eligible for refunds or exchanges without complications.
Revolve offers a wide variety of clothing, shoes, accessories and beauty products. Revolve is an online fashion retailer, and knows how important it is to make sure customers are happy. Revolve offers a clear and thorough return policy to their customers.
Return Peried
30 Days
Exchange Time
60 Days
Refund Process
3-5 Days
Shipping FEE
Non-refundable
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Details about Revolve Returns
| Information | Details |
| Website | Revolve |
| Return time/Refund | 30 days |
| Exchange Time | 60 Days |
| Customer Service contact | +1-562-926-5672 |
| service@revolve.com | |
| Refund Method | Original form of payment method |
| Return type | In-store, online |
Ways to Return Revolve Items
In store Revolve Return Policy:
Items purchased in store are only returnable in store and can’t be mailed back to our online return center. You have 30 days from the date of purchase to return your item(s) for a refund. Items must be in their original condition, with all tags and accessories attached. Items purchased online may be returned in store or to our online return center.
Items marked FINAL SALE are not eligible for refund, exchange, or store credit. Beauty products may be returned only if they are unused and unopened. FWRD Renew items must be returned within 14 days with all original tags, packaging, and accessories intact. All FWRD Renew returns will undergo authentication prior to refund, which may take additional processing time.
By mail:
Contact customer service via an email sales@revolve.com. Send an email and provide all the necessary details of your purchased item. Follow the website instructions and select the reason for the return product, after sending an email you will receive a return label. Print that label and affix on the packed item.
International Returns:
REVOLVE 12889 Moore St Cerritos, CA 90703 US
Revolve Return Policy Exceptions
Revolve Exchange Policy Conditions
Revolve Refund Policy Process:
Revolve will send you an email, once your return is received that we have received your return item. Company will also notify you of the approval and rejection of the product according to the company’s requirement. If the return is approved by the company, then the refund process will be processed.
Returns take us 2-3 business days to process upon reaching revolve facility. Once your return is processed and your refund is issued, you will receive a refund confirmation email. Refunds can take up to 3-5 business days to reflect on your credit card account. This varies depending on your financial institution.
REVOLVE Return Policy Without Receipt:
REVOLVE processes returns even without an original receipt, provided customers include essential details such as their order number, billing information, or account details used during purchase. Contact customer service directly for assistance to facilitate returns without receipts.
Limitations and Restrictions of Revolve Return Policy
Revolve does not accept any item that you want to return the product after 30 days of delivery or purchased date. Revolve does not allow multiple returns, Revolve applies a limit on the number of returns or exchanges for a single customer. Revolve may refuse excessive returns or exchanges.
Items must be returned in that condition how it was sent, if it is different from the original one then return may not be accepted. Items must be with original tags and packaging labels. To prevent fraud, Revolve adopts various methods to verify the authenticity of return, including checking the origin and condition and further information of the returned item.
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Revolve Gift Card Policy
Revolve gift cards may be combined with other rebates or promotions. Customers can’t go wrong with a gift card. You will receive a gift credit for the value of return, if purchased and shipped directly to you when the item was marked as a gift.
A gift certificate will be mailed to you, once the return item is received. Revolve sends a gift certificate email directly to the recipient. If the purchase was not marked as a gift, we will send a refund to the gift giver.
Order Cancel Policy:
Revolve recommend you cancel your order online. You may also cancel your order by contacting customer service, but due to time differences, revolve cannot guarantee customer service will receive your request before the order ships.
TO cancel an order online:
- Click on ‘MY REVOLVE’
- Click on ‘My Orders’
- Select your order number
- Find your item, and click on ‘Cancel’ under the Actions column
Revolve Warranty and Authentication Claims
REVOLVE sells authentic, first-run merchandise purchased directly from designers, except for products marked as “Pre-Owned.” Some items, especially distressed styles, may have minor workmanship issues such as loose or missing threads. International customers may receive reimbursement for return shipping on major defects, while minor defect reimbursements are reviewed on a case-by-case basis.
REVOLVE guarantees products against major wear-and-tear defects for 90 days from the purchase date. If an issue occurs during this period, the company may offer a replacement or refund. After 90 days, REVOLVE may assist with repairs or replacement hardware when available, but full refunds or replacements are generally not provided unless approved by the designer.
Revolve Store Hours
You can use the Store Locator on Revolve website to find the nearest store to you.
Contact Details:
You can call revolve at number +1-562-926-5672 from Mon-Thu 24 HRS Fri 12:00pm – 5:00am Sat-Sun 7:00pm – 3:30am or send an email at service@revolve.com.
Revolve Social Media Links
FAQs:
Can I Return a Damaged or Defective Item To Revolve?
Yes, you can return a damaged or defective item to Revolve. Immediately contact customer support if you received a defective item.
How Many Return Days Does Revolve allow for return or exchange?
Revolve allows 30 days for return and within 60 days they get an exchange.
Does Revolve offer Return Policy without Receipt?
All hope is not lost! Yes revolve offer return policy without receipt.
What is your exchange policy?
Please note Revolve can only reserve in-stock items for exchanges. They are not able to reserve pre-order items for exchange. All items that are sent back as an exchange need to follow the applicable terms from the Return Policy.
Conclusion:
Understanding REVOLVE return policy facilitates seamless returns or exchanges. Complying with specific conditions and guidelines ensures smooth processing and positive customer experiences. Customers must consistently reference official guidelines for the most accurate and up-to-date information, ultimately benefiting from REVOLVE’s streamlined return services.
