revolve return policy

REVOLVE Return Policy 2024 [EXPLAINED] | Easy Process for Refund

REVOLVE return policy is eligible for those items which are bought within 30 days of purchase. Returns are processed within 5-7 business days and can be refunded to the original payment method or as store credit.

What is REVOLVE Return Policy?

Revolve offers a wide variety of clothing, shoes, accessories and beauty products. Revolve is an online fashion retailer, and knows how important it is to make sure customers are happy. Revolve offers a clear and thorough return policy to their customers.

If customers are not happy with any of their products, they will have up to 60 days to return their product from the date of purchase. Revolve requires a receipt or proof of purchase to return items.

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Details about Revolve Returns

Information Details 
Website Revolve
Return time/Refund60 days
Exchange Time90 Days
Customer Service contact+1-562-926-5672
Email[email protected]
Refund MethodOriginal form of payment method 
Return typeIn-store online

Ways to Return Revolve Items

In store

  • Visit revolve return and exchange pages on the website or login to your account and navigate order history.
  • Click return items and find the items which you want to return.
  • Select the reason why you want to return, follow the further restrictions to receive a QR code.
  • Pack your item securely in its original package along with original tags or labels.
  • Drop off your package box at Ups or FedEx locations.

By mail

Contact customer service via an email [email protected]. Send an email and provide all the necessary details of your purchased item. Follow the website instructions and select the reason for the return product, after sending an email you will receive a return label. Print that label and affix on the packed item. 

Revolve Returns, Refunds & Exchanges

Revolve Return Policy Exceptions

  • Product must be unopened, undamaged, clean and unworn.
  • Tags should remain intact.
  • Products should be unwashed and unused along original tags.
  • Revolve does not accept a return of sales items.
  • They cannot accept a return after 30 days.
  • During the holidays season (1st Nov- 25th Dec) revolve will accept your return after 30 days, if it is received before January 10th
  • All parts of the product must be present, if any set of the product is missed Revolve will not accept your return.

Revolve Exchange Policy Conditions

Vintage items are also marked as final sale and cannot be returned or exchanged. If you order personalized and customer items including engraving and monograms, they cannot be accepted to return or exchange. Healthy and safe products due to some regulations cannot be exchanged once they have been opened or used. Revolve only replaces products if they are defective or damaged. You can exchange product within 90 days of purchase.

Revolve Refund Policy Process and Timeline

Revolve will send you an email, once your return is received that we have received your return item. Company will also notify you of the approval and rejection of the product according to the company’s requirement. If the return is approved by the company, then the refund process will be processed.

The company takes up 3 to 4 days to process your refund. Once your refund process completes, Revolve issues your refund. Credit will automatically be applied to your original payment method or credit card. It may take several business days to refund depending on your bank.

Limitations and Restrictions of Revolve Return Policy

Revolve does not accept any item that you want to return the product after 60 days of delivery or purchased date. Revolve does not allow multiple returns, Revolve applies a limit on the number of returns or exchanges for a single customer. Revolve may refuse excessive returns or exchanges.

Items must be returned in that condition how it was sent, if it is different from the original one then return may not be accepted. Items must be with original tags and packaging labels. To prevent fraud, Revolve adopts various methods to verify the authenticity of return, including checking the origin and condition and further information of the returned item.

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Revolve Shipping Policy and Charges

Revolve understands how important it is to receive your purchased product on time and in the finest condition. All products shipped out between 1 to 14 business days. Shipping duration depends on the products and location, there may be circumstances which cause a delay. Shipping charges vary according to different locations, the time it may take for a product to reach you.

Keep in Mind

Shipping costs are non-refundable.

Revolve Gift Card Policy

Revolve gift cards may be combined with other rebates or promotions. Customers can’t go wrong with a gift card. You will receive a gift credit for the value of return, if purchased and shipped directly to you when the item was marked as a gift.

A gift certificate will be mailed to you, once the return item is received within 4 hours of your credit approval. Revolve sends a gift certificate email directly to the recipient. If the purchase was not marked as a gift, we will send a refund to the gift giver.

Revolve Warranty and Authentication Claims

Customers are required to note at a time of delivery, if we deliver an unlikely damaged product. Customer service department will get in touch with you upon your review. For all items with hidden damage, send us an email of the damaged product within 24 hours. To speed up the claim process, send us a snap of the problem and submit it through Claim form.

All manufacturer warranties are void if you do not properly care and maintain your product. For all warranty claims, submit requests through Claim Form.

Revolve Store Hours

The store hours of revolve are as follows:

DayOpening Hours
Monday10:00 AM – 6:30 PM
Tuesday10:00 AM – 6:30 PM
Wednesday10:00 AM – 6:30 PM
Thursday10:00 AM – 6:30 PM
Friday10:00 AM – 6:30 PM
Saturday10:00 AM – 6:30 PM
Sunday12:00 PM – 5:00 PM

Revolve Social Media Links


Yes, you can return a damaged or defective item to Revolve. Immediately contact customer support if you received a defective item.

Worn, washed and used products cannot return to Revolve. After 60 days of delivery, no product can be returned.

Visit the Revolve website, on return and exchange page click on the button “Start Your Return”. To receive QR code follow the given instruction. Show your QR code to the staff member and drop their product there.

Revolve allows 60 days for return and within 90 days they get an exchange.

All hope is not lost! Yes revolve offer return policy without receipt.

Revolve return policy allows customers to return items within 30 days of delivery for a full refund to the original payment method. Returns made between 30 to 60 days are eligible for store credit, and returns are not accepted after 60 days. Certain items, such as swimwear and final sale items, are not eligible for returns.

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