House of CB Return Policy

House of CB Return Policy 2024 | Easy Methods

House of CB return policy is allowing its customers to return a product within 28 days of purchase. The return product must be in its original condition and its original packaging. Make sure that your product is not damaged and worn.

The product must be in its good and sellable condition. You have to provide the proof of purchase to get your refund back. You can return our items using an online return portal.


Return Peried

28 Days


Exchange Time

28 Days


Refund Peried

28 Days


Shipping FEE


Hous of CB Returns:

Information Details 
Website House of CB
Return time 28 days 
Return method In-store and online 
Refund method Original payment mode
Refund period 10 days 
Contact 44 208 534 389

House of CB Return Policy Methods:

Customers can return their product via mail or in-store. House of CB does not accept the products if they are damaged. Online purchases cannot be returned to the stores.

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House of CB In-store Return Policy:

If you are not satisfied with the purchase at House of CB then you can make a return at House of CB retail store within 28 days of purchase. You just need to bring back your product at the store, the product must be in its original packaging along with receipt, invoice or valid government-issued photo id.

Visit the store and meet a customer representative. You can ask for help from them. Customer representative will check your product and receipt for eligibility. If they approved your product then you can make a return at a store. They will issue your refund immediately if your product complies with the House of CB return policy.

House of CB Returns

House of CB Online Return:

If you are unhappy with the purchase and want to return your product via mail then you have 28 days. You must attach the return label with the product that you want to return. Return label is provided by the company, if you will not receive it at the time of delivery then you can also get it from the House of CB official website.

Follow the given prompts on the website to get your return label. Pack the item properly in the box and affix the return label on the top of the box. You can use any authorized courier service.

House of CB Refund Policy:

House of CB Return policy is quite generous, they will allow you to return your product and you can request for a refund. If you make your return within 28 days of purchase, we will process your refund within 2 to 3 business days. Refunds will be issued in the form of a House of CB gift card if you make a return after 28 days.

If you damage the product, you will not be able to get a refund. Make sure that your product is an unworn and undamaged, return must be made with all the required documents to get a full refund. Returns for regular merchandise can only be processed through gift certificates redeemed on our site. If there was a shipping cost on your order, this amount will not be refunded.

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House of CB Exchange Policy:

If customers are not satisfied with the purchase and they want to exchange the product, they are free to ask for an exchange. According to the House of CB return policy, your product must fulfill the return requirements to make an exchange or return the product. The store executives will examine your product and then tell you that you are eligible to return or exchange the product.

House of CB exchange policy is the same as its return policy, you need to exchange an item within 28 days of purchase. They will facilitate your exchange if the substitute product is in stock. For more queries contact our customer support department.

Conditions of House of CB Return Policy:

The following are the return conditions at House of CB:

  • The items must be in unwashed and unworn condition.
  • The tags must be affixed to the items.
  • All exchanges are based on stock availability.
  • Exchanges take 2 to 3 working days to process.
  • House of CB returns are not free, you will have to pay a return fee.
  • 3 for £120 deals are non- returnable for exchange or refund.

House of CB Delivery and Shipping Policy:

House of CB delivers their products in most of the countries outside the US or UK. So you can enjoy the international shipping service of the House of CB. Shipping charges depend on the location and the delivery method you choose.

It is important to note that international shipments may be subject to customs fees and import duties, which are the responsibility of the customer. If you are from the UK, they offer you next- day or standard deliveries. Standard deliveries will only be made between Monday to Friday, 8 am to 7 pm GMT.

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House of CB Return Exceptions:

As per House of CB return policy, there are few exceptions:

  • The product must be returned in its original condition, if it is damaged or has been altered in any way so you are not able to make a return of that product.
  • House of CB does not accept the return of used products. 
  • The product return after 28 days will not be acknowledged. 

House of CB Store Hours:

The store hours of House of CB are as follows:

DayOpening TimeClosing Time
Monday9:30 AM7:00 PM
Tuesday9:30 AM7:00 PM
Wednesday9:30 AM7:00 PM
Thursday9:30 AM9:00 PM
Friday9:30 AM9:00 PM
Saturday9:30 AM7:00 PM
Sunday10:00 AM7:00 PM

Contact Details:

Use the link below to send an email. Call the customer service department at +44 208 534 389. Visit the website

House of CB Customer Service Hours:

They will respond to your message or email within 24 hours. Our customer Service team is here to make sure that you are 100% satisfied because our customer is very important to us.

Social Media Links:


House of CB allows you to return most of the items within 28 days of purchase. The product must be returned in its original condition.

You will receive your refund within 10 business days. Refunds will be issued in the form of the original payment method. If you used debit or credit card then your refund will be issued in the form of debit/ credit card.

No, the House of CB does not accept the return of used products. The product must be returned in its resalable condition and unused.

Yes, you are allowed to make a return of Sale items but they offer you to exchange the product or issue your refund in the form of store credit. However, some sale items are non-returnable.

Absolutely not, House of CB does not offer free return, you have to pay return charges.

Unfortunately no, we currently do not allow price adjustments due to overall high demand for products and availability issues.

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