hobby lobby return policy

Hobby Lobby Return Policy 2024 | 90 Days Exchange & Refund

Hobby lobby return policy is very generous and user-friendly. If you are not satisfied or happy with your purchase, then Hobby Lobby allows its customer to make a return within 90 days of purchase. The product must be returned in its original condition.

The product must be returned along with its original receipt. If your items are damaged, modified, stained, or dirty, they won’t be accepted for a return.

Details about Hobby Lobby Returns:

Information Details
Website Hobby Lobby
Return time90 days
Return method In-store and online
Refund method Original payment method
Restocking feeYes, 20%
Contact Number 1-800-888-0321

What are return methods at Hobby Lobby?

You can return a product either via mail or go to the store. Online purchases can be returned via mail and in-store, while for in-store purchases you must visit the store. In-store purchases can’t be returned via mail.

hobby lobby returns

Return to Hobby Lobby Store:

You must bring back your product that you want to return along with the receipt. You may return the product in its original and resalable condition within 90 days of purchase. That product which you purchase online, bring back the product along with all original receipt, online purchase receipt, original packing slip, or a copy of the shipping confirmation email, whatever applies to it.

If your return request is rejected then the store will process your exchange or credit your refund to the original payment method. You can reach out to the help desk for further details to make a return at the outlet store.

Online Returns at Hobby Lobby:

First you visit their official website to make an online return. Go to the “Order Return Page”, provide them all the necessary details like order number, email address, billing information and ZIP code. If you are able to find your order then simply follow the further prompt. Otherwise you need to fill the return form.

After completing the form, place the item securely in the original package with a copy of your packing slip. Ship your items back at Hobby Lobby store and affix the return label on the top of the box. Once the package is received by the company, your return will be processed within 5 days. Send your product at the given address:

Address

Hobby Lobby, Attention: Returns, 7600 A SW 44th St, Oklahoma City, OK 73179.

Hobby Lobby Refund Policy:

If you are not happy with the purchase that you made at Hobby Lobby, you can get your refund. The return item must be in its original condition, it should be undamaged, unworn and unused. Customers will get their refund as the same mode of payment used for a purchase. Refund process may take about two weeks.

Hobby Lobby will refund you the net price mentioned on the receipt. Shipping fee and other handlings are non-returnable. If you made a purchase by using the Hobby Lobby gift card, then your refund will be issued in the form of a gift card within 2 weeks.

Similar To This Big Lots Return Policy

Hobby Lobby Exchange policy:

Hobby Lobby does not offer an exchange policy. Customers will have to follow the Hobby Lobby return policy if they want to exchange the product. Mail the item back to the Hobby Lobby store, wait until your product is confirmed by Hobby Lobby then you will get a confirmation email.

It suggests that first you mail the item back and then place a new order. Shipping fee and other handling charges will be deducted from the customer’s account. The product must be returned in its new and original condition. Hobby Lobby does not accept the opened product for return or exchanges.

Exceptions of Hobby Lobby Return Policy:

  • Silhouette and Cricut products cannot be returned without a receipt.
  • Bulk purchase ($250) cannot be returned at Hobby Lobby store.
  • If you purchased online and got a defective product then you cannot make an exchange or return at the store. You need to return the bulk product via mail.
  • To get a full refund in the original payment method, try to return the product within 90 days of purchase.

Hobby Lobby Return Conditions:

  • The item must be returned within 90 days of purchase.
  • Bulk purchase must be returned via mail.
  • The product must be undamaged and unused.
  • You may have to pay 20% restocking fee to return a bulk purchase such as Christmas trees,  furniture, New Year’s, Valentine’s Day, St. Patrick’s Day, Spring, Easter, July 4th, Back-to-School, Fall/Thanksgiving. 

Cancellation Policy at Hobby Lobby:

Remember that your cancellation will be accepted, if you cancel or make a change before your order has been shipped. If it is out for delivery then you will have to pay a 15% cancellation fee. For more queries please contact our customer support department.

Hobby Lobby Return Policy after 90 Days:

Yes, you can make a return or exchange after 90 days. The product must be in its original condition along with receipt or invoice. Your refund will be issued in the form of the original payment method.

Hobby Lobby Return Policy without a Receipt:

It is highly recommended to submit the receipt at the hobby lobby. If you do not have a receipt then you will get a refund of the lowest selling price of the item in the last 60 days. If you have a receipt you can opt for a refund or return your product at the hobby lobby.

Hobby Lobby Store Timings:

The store hours of Hobby lobby are mentioned below:

DayStore Hours
Monday9:00 AM – 8:00 PM
Tuesday9:00 AM – 8:00 PM
Wednesday9:00 AM – 8:00 PM
Thursday9:00 AM – 8:00 PM
Friday9:00 AM – 8:00 PM
Saturday9:00 AM – 8:00 PM
SundayClosed

Contact Details:

Customer Service Hours:

Hobby lobby customer service hours are available in the following:

DayStore Hours
Monday9:00 AM – 8:00 PM
Tuesday9:00 AM – 8:00 PM
Wednesday9:00 AM – 8:00 PM
Thursday9:00 AM – 8:00 PM
Friday9:00 AM – 8:00 PM
Saturday9:00 AM – 8:00 PM
SundayClosed

Social Media Handles

FAQs:

You have 90 days to make a return at the hobby lobby. The product must be in its original condition.

You will get your refund within two weeks. Refunds will be issued in the form of the original payment method used initially.

No, you cannot return the items that have been worn, damaged, or used according to Hobby Lobby Return Policy Guidelines.

No, you cannot make an exchange at the hobby lobby. If you want to exchange first you need to return the product.

Yes, you can make a return of opened items at the hobby lobby but it must be in its “new-like” condition.

You can easily make a return if you have received damaged or wrong product, they will pay the shipping fee and other handling charges. You must contact our customer support department before returning them.

You can call us by dialing 1-800-888-0321 from 8:00am to 5:00 pm from Monday to Friday.

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