Big Lots Return Policy 2024 | 20% Deduction on Refunds?
“Big Lots Return Policy without receipt? Big Lots’ 20% Restocking Fee Uncovered”
Big Lots Return Policy:
Big Lots allows its customers to return their product within 30 days after the date of purchase. If, for whatever reason you are unsatisfied with your purchase you can easily make a return. The product must be in its original condition along with a proof of purchase. Make sure that your product is not damaged and unworn. The product must be in its good and sellable condition.
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Details about Big Lots Returns:
| Information | Details |
| Website | Big Lots |
| Return time | 30 days |
| Return method | In-store and Online |
| Exchange period | 30 days |
| Refund method | Original payment method |
| Contact | 1 866 244 5687 |
Return methods at Big Lots:
Big Lots provides you two ways to return your product:
In-store Return at Big Lots:
If you are not satisfied with the purchase at Big Lots then you can make a return at Big Lots retail store with the barcode receipt. You just need to bring back your product at the store, the product must be in its original packaging along with receipt, invoice or valid government-issued photo id.
Visit the store and meet a customer representative. You can ask for help from them. Customer representatives will check your product or proof of purchase for eligibility. If they approve your product then you can make a return at a store. You must return the product within 30 days of purchase.
Online Return at Big Lots:
First you visit their official website to make an online return. Make sure that you visit the same account that you purchased the item from. Go to the “Order Return Page”, provide them all the necessary details like order number, email address, billing information and ZIP code.
If you are able to find your order then simply follow the further prompt. You need to fill out the return form. After completing the form, place the item securely in the original package with a copy of your packing slip. Ship your items back at Big Lots store and affix the return label on the top of the box. As per Big lots return policy shipping charges will be borne by the customer.
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Big Lots Refund Policy:
Complete customer satisfaction is very important to us. If you are not happy with the purchase, you can request for a refund at Big Lots. You are required to give a reason why you want to return, complete mailing address, phone and email to get a refund. Refunds will be issued in the form of the original payment method you used initially.
You will be able to get a refund if the item of the same or lower price value is available in the stock. Refunds will be issued in the same payment method if you make a return within 30 days. You will be able to get your refund within 3 to 5 business days. Shipping fee and other handling charges are non- refundable.
Big Lots exchange Policy:
Big Lots Return policy is quite generous, if customers do not receive the product what they want or they are not happy with the purchase they can exchange or return their product at Big Lots. Big Lots allows its customers to exchange their product within 30 days of purchase. Remember that if you made a purchase from the Big Lots website you may not be eligible for exchange.
If you cannot visit the store for exchange then it is recommended that you return the product via mail for a full refund and then place a new order. The items must be returned in its resalable condition, otherwise Big Lots has the right to refuse your return in case of any fault. For more queries, please contact the customer support department.
Big Lots return Policy without a receipt:
You can still return your product to the Big Lots without a receipt. If you made a purchase using a credit card or Big Lots reward then the store agent will help you to locate the receipt. If you did not use any of the above methods you can still get a facility to return, but they will deduct 20% from that amount you paid for the product. Furthermore, your refund will be issued in the form of store credit which will be used for future purchase at the Big Lots.
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Big Lots Return Conditions:
Exceptions of Big Lots Return Policy:
Big Lots Store timings:
To find the store hours, directions, addresses, and phone numbers near you, you must enter your ZIP code, city, or state with the Store Locator.
The store hours of the Big Lots in the US are 9 am to 9 pm from Monday to Saturday.
On Sunday the store hours of the Big Lots are 9 am to 7 pm.
Contact Details:
You can call at 1 866 244 5687. You can go to the “Need Help?” section. Customers can chat 24/7.
Big Lots Customer Service Hours:
You can reach out 8:00 AM to 10:00 PM ET from Monday to Friday. While for Saturday and Sunday, you can call at 8:00 AM to 8:00 PM ET.
