Men’s Wearhouse offers a 90-day return policy for all items purchased within the original purchase date. The product must be returned in its original condition. If your product isn’t to be found according to their return requirement then your return request can be rejected.
All you have to do is return your product in its original packaging and in its resalable condition. Any proof of purchase and the tags must be attached with the product.
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Details of Men’s Wearhouse Returns
|In Store & Online
|In Store & Online
|Original payment method
Men’s Wearhouse Holiday Return Policy
Men’s Wearhouse acknowledges the complexity of gift-shopping during the holiday season and provides an extended return policy. Customers can return or exchange unwanted items made between November 1st and December 24th for the following year until January 15th.
The extended holiday return policy offers a convenient solution for those who prefer to start their holiday shopping early or need more time to make a decision, allowing easy returns or exchanges of gifts purchased during this period.
Men’s Wearhouse Return Methods
There are the following methods at Men’s Wearhouse:
In-Store Return Policy
The first option is to return your Men’s Wearhouse purchase to the original store you purchased it from. This method is frequently the most convenient and swift method for returning purchases to this retailer. Please collect your items and their original packaging, if possible. To process returns, obtain your packing slip or receipt, and bring your items to your local Men’s Wearhouse, where the Customer Service counter will handle your return.
Men’s Wearhouse allows their customers to return their product via mail. To pack and send items back to Men’s Wearhouse, use your order number and email to print a shipping label. Print the return shipping label, package the item with your original packing slip, apply the shipping label, and drop it with the carrier noted on the label. Remember that, if you return your product via mail then your return shipping charges will not be refunded.
Men’s Wearhouse Return Conditions
Men’s Wearhouse Refund Policy
Men’s Wearhouse offers full refunds for purchased items up to 90 days after purchase, with refunds sent to the original payment method. Men’s Wearhouse promptly issues refunds upon processing, with faster processing times at local stores and shipping and processing time for online returns.
Your refunds will be issued within 2 weeks in the form of the original payment method. Refunds are credited to the original payment method, provided proof of purchase is required, such as the original receipt for store purchased items or the packing slip for online purchases.
Once your product is verified by the company you will be informed by email confirmation. Shipping fee and other handling charges are not refundable. If you need more assistance, contact the customer service department.
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Men’s Wearhouse Return Policy without a Receipt
Men’s Wearhouse clothing brand offers returns and exchanges without the original receipt. Regular purchases can be returned to any local Men’s Wearhouse without the receipt, as the customer service team can process the return based on the credit card information.
Exchanges can be made without a receipt if the original credit card is still used. However, returning custom orders without a receipt can be challenging, as they may not be able to return a product if it has been altered or otherwise customized.
Men’s Wearhouse Exchange Policy
Men’s Wearhouse provides an exchange option for customers to exchange their purchase with a different size, color, or style. Exchanges can be made in-store or via mail, following the same guidelines as returns. Not all items, especially those that have been altered or customized, are eligible for exchange.
In-store exchanges are dependent on product availability, while mail exchanges are processed based on inventory availability. For more queries, contact the customer service department.
Men’s Wearhouse Gift Card Policy
Men’s Wearhouse Gift Cards and eGift Cards are redeemable online or at stores, but with restrictions. Gift cards without a PIN number are only redeemable in stores. They cannot be used for cash, credit, or online gift center purchases. The card is not replaceable if lost, stolen, or destroyed.
Men’s Wearhouse and its subsidiaries or affiliates are not liable for lost, stolen, or destroyed Gift Cards or eGift Cards, and they cannot be replaced. If you made a purchase using a gift card then your refund will be issued in the form of the store credit.
Men’s Wearhouse Delivery and Shipping Policy
Men’s Wearhouse offers shipping services to APO and FPO addresses, which are shipped via the USPS ground only and take 2-6 weeks. Transit times may vary depending on operational conditions and the addressee’s unit. The company offers free shipping to a store, rush, express, and ground shipping options.
Orders placed by 12:00 PM EST or after 12:00 PM EST or on weekends or holidays will take an additional business day to process. Orders requiring alterations may take an additional 4-6 days. Shipping charges are calculated on the subtotal of the order before adding sales tax and the shipping option requested. On average, customers will be charged less than the actual cost of shipping their merchandise. No handling fee or shipping materials are charged. Customers can see the exact shipping charges when checking out.
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Men’s Wearhouse Contact Details
Men’s Wearhouse offers customer service through various numbers and email addresses, but currently does not offer online chat support. To initiate an international return, customers can submit a request or call phone support at 1-877-986-9669 in the U.S., 1-855-267-8087 in Canada, +800 40020060 in Australia or (00 +1) 281-776-7111 in all other countries.
Men’s Wearhouse Customer Service hours
The customer service department is available Monday through Friday from 8:00 to 9:00 PM CST, Saturday from 9:00 AM to 8:00 PM CST, and Sunday from 10:00 AM to 8:00 PM CST in the U.S.