Supreme Return Policy

Supreme Return Policy 2024 | Easy Refund Method

Supreme takes utmost care to help its customers with their return, as per Supreme Return Policy you can only return purchases that you are unsatisfied with. Supremes offers its customers a 2 days return window. During this period, you are allowed to make a return without any hesitation.

Supreme will not allow you to only return your product but also facilitates the refund or exchange policy. Supreme does not accept the return of damaged products. The product must be returned along with its original receipt.

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Details of Supreme Returns:

Information Details 
Website Supreme
Return time 2 days 
Return medium Via Mail
Refund MethodMerchandise credit
Exchange NA
Contact 718 599 2700

What is Supreme Return Method?

If you are unsatisfied with the purchase and are looking for ways to return it, you can simply return it via mail within 2 days to purchase. You need to follow the given steps to make it successful.

Supreme Online Return Policy:

  • First, you visit the Supreme official website.
  • You need to login to the supreme account.
  • Contact the customer service department within 2 days to make a return.
  • To fill out the return form, you have to provide the information such as item description, order number, email orders or Zip code.
  • Select the items which you want to return. Select the reason why you want to return the product.
  •  You will get a confirmation email with a return shipping label.  
  • Pack the product properly in the box and affix the return label on the top of the box.
  • Drop off your package to any authorized location.
  • You need to accept your return at Supreme then mailed it.
  • Your package must be reached within 7 days of initiating the return otherwise it will not be accepted.
Supreme Returns

What is the Supreme Exchange Policy?

Unfortunately, Supreme does not offer an exchange policy. If you are dissatisfied with the purchase at Supreme then it allows you to return your product within 2 days of purchase. If you want to exchange, then it is recommended that mail the item back to the Supreme store, wait until your product is confirmed by Supreme and you get confirmation email.

It suggests that first you mail the item back and then place a new order. Shipping fee and other handling charges will be deducted from the customer’s account.

What is the Supreme Refund Policy?

Supreme has no generous or user-friendly return policy in terms of refund policy. Even If your return is accepted then you will not be able to get a full refund of the full billing amount. Your refund will be issued in the form of store or online credits that can be used next within 365 days.

Initial shipping fee and other handling charges will be deducted from your refund. For continuous states, it takes $10 shipping cost. If you are from Alaska and Hawaii then you have to pay $25 as a shipping cost. If you need more assistance, please contact the Customer service department.

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What is the Supreme Return Exceptions?

There are following products that cannot be returned at Supreme:

  • You are not allowed to make a return of Bags.
  • You cannot make a return of accessories.
  • You are not eligible to make a return of T Shirts.
  • Supreme does not accept the return of sale items.
  • Shoes and Skateboards are not allowed to return.
  • Hats are not returnable.

What are Conditions of Supreme Return Policy?

If you want to make a successful return at Supreme then you must need to fulfill the given conditions:

  • All the tags must be attached with the return product.
  • The item must be returned in its brand new condition.
  • The return item must be unused, unwashed and undamaged.
  • The return product must be reached on or before seven days from the date of return authorization.

Supreme Gift Card:

Supreme is now offering e gift cards you use on both our app and website. These gift cards cannot be redeemed for cash. You cannot use a gift card until it is not activated. The maximum you can load in the card is about $1000. This gift card has no expiry. You can use it as personal or business gifts. If it is stolen or lost then the company has no responsibility to redeem your cash or issue a new gift card.

Supreme Order Cancellation Policy:

You need to contact customer service to check the status of your order and see if it is eligible for cancellation. If your order has not shipped yet and you can attempt to cancel it, you need to send an email at [email protected].

You have to provide the order number and the reason why you want to cancel. If you were unable to cancel your order, you can return your items. You can follow the return guidelines mentioned above in this article and start your return process once you receive the item.

How tO return Faulty Items at Supreme?

If you received a damaged, faulty, or defective item from Supreme, you can return it. According to Supreme Return Policy, you don’t have to pay restocking fees or shipping fees, as it will be covered by Supreme. You can email [email protected] for more information. It may take one business day to get a reply.

Contact Details

You can contact the Supreme Customer Service team on their website and have a chat with their agent, or you can email them. You can also call Supreme customer support at 718 599 2700.

Supreme Customer Service Hours

You can contact the Supreme Customer Service team on Monday through Friday from 9:00 AM to 6:00 EST. You can email Supreme customer support 24/7.

Supreme Store Hours:

The store hours of Supreme in the UK are as follows:

DayOpening TimeClosing Time
Monday11:00 AM7:00 PM
Tuesday11:00 AM7:00 PM
Wednesday11:00 AM7:00 PM
Thursday11:00 AM7:00 PM
Friday11:00 AM7:00 PM
Saturday11:00 AM7:00 PM
Sunday12:00 PM6:00 PM

Social Media Handles:


You can return the Supreme item within a 2 days return window from the date of purchase or delivery. You will have to pay a returning shipping fee. The product must be returned in its original condition.

Refunds will be issued in the form of store credit.

No, you are not eligible to return used products or if the product has no tags as per Supreme Return Policy Guidelines.

If you received a damaged or defective product by the company then you can make a return of the damaged product. Otherwise, you are not eligible to return the damaged product.

You can send them an email at [email protected]

No, supreme does not offer exchange. However, you can make a return within 2 days of purchase.

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