Abercrombie & Fitch Return Policy 2025 | Without Tags?
Abercrombie return policy is very generous and user-friendly. If you are not happy with the purchase at Abercrombie, you are allowed to make a instore return within 30 days of purchase and online return within 60 days of purchase. The product must be in its original condition. The product must be returned in its original packaging along with a receipt.

Return Peried
30-60 Days

Exchange Time
30-60 Days

Refund Process
7-10 days

Shipping FEE
Non-refundable
Details about Abercrombie & Fitch Return Policy
Information | Details |
---|---|
Website | Abercrombie |
Return period | 30 days for instore 60 Days for online |
Exchange method | In-store & Online |
Refund period | 10 business days |
Refund method | Original payment method |
Contact | +1-925-359-2579 |
Return methods at Abercrombie
You can make a return in-store or online. Abercrombie wants its customer satisfaction and ease. So you can opt for any option to make a return.

In-store return at Abercrombie:
All returns must be made within 30 days of purchase, the product must be returned in its original condition. Find the nearest Abercrombie retail store. You just need to bring back your product to the store.
The product must be returned in its good and sellable condition. The Store representative will help you to make a return. You need to submit the receipt or invoice to make your return successful. Abercrombie does not accept the product if it has been damaged or used.
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Abercrombie & Fitch return policy Online:
Abercrombie & Fitch Returns Department 200 Abercrombie Way New Albany, OH 43054 US
Abercrombie Exchange Policy
The customers can make an exchange instore return within 30 days of purchase and online return within 60 days of purchase. . If you want to exchange the product due to size, color and this will not be available in stock then you will get a refund.
Any merchandise which you purchased with Abercrombie gift card, and a credit card and that product must be in resalable condition at the time of exchange then Abercrombie will allow you to exchange the product.
Any other payment method used at the time of purchase then cannot be exchanged but your refund process will start. If you want to exchange the product that you buy online then the online receipt must be attached to the box otherwise you will not be able to exchange.
Abercrombie Refund Policy
Abercrombie has a very generous return policy. You can return or exchange your product easily or get your refund. After receiving your product, they will initiate your refund process and then verify that either you are eligible for refund or not. Refunds will take place in the original method of payment you used initially. Refund process can vary depending on the payment method used by the customers.
If you use the following payment method POLi, AstroPay, Safety Pay, Qiwi, Yandex, Webmoney then refund will be initiated within 72 hours. Refund process may take about 3-10 business days once the refund process is initiated. If you make a return after 30 days, then a refund will be issued in the form of store credit.
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Exceptions of Abercrombie & Fitch Returns
Cancellation policy at Abercrombie
If you want to cancel your order:
Remember that, your cancellation will be accepted, if you cancel or make a change before your order has been shipped. If it is out for delivery then you cannot cancel your order. For more queries please contact our customer support department.
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Abercrombie & Fitch Return Conditions
Store Timings:
To find the store hours, directions, addresses, and phone numbers near you, you must enter your ZIP code, city, or state with the Store Locator.
Abercrombie Contact Details
Abercrombie Customer Service Hours
You can call from 7:00 AM to 12:00 AM EST. Abercrombie typically responds to your email within 18 hours.
Social Media Handles
FAQs:
In how many days can I get a refund?
You will get a refund within 7-10 business days. Refunds will be issued in the form of the original payment method. Refund process depends on your bank account.
What if I received a damaged product?
You need to contact our customer support department as soon as possible. You can easily make a return if you received damaged or wrong product, they will pay the shipping fee and other handling charges.
Can I make a return without a receipt?
You can make a return without a receipt, if you have lost the receipt you must provide the invoice or order confirmation details to make a return. Otherwise you cannot make a return.
What are the non-returnable products at Abercrombie?
Final sale item, customized product or personalized item and face mask are non-returnable.
Conclusion:
Abercrombie & Fitch offers a generous and customer-friendly return policy, providing multiple return methods for your convenience. You can return or exchange products either in-store or online within the designated return periods: 30 days for in-store returns and 60 days for online returns. The products must be in their original, unused condition and accompanied by the original receipt or invoice.
Refunds are typically processed within 7-10 business days and will be issued to the original payment method. However, for returns made after 30 days, you will receive a refund in the form of a store credit or gift card. Certain products, such as face masks and personalized items, are non-returnable, and Abercrombie does not accept damaged items unless they have a manufacturing fault.