Abercrombie & Fitch Return Policy

EASY Abercrombie & Fitch Return Policy 2024 | Without Tags?

Is Abercrombie & Fitch Return Policy Too Good to Be True? Find Out How You Can Score a Full Refund Even if You’ve Worn the Clothes!

What is Abercrombie & Fitch Return Policy?

Abercrombie return policy is very generous and user-friendly. If you are not happy with the purchase at Abercrombie, you are allowed to make a return within 30 days of purchase. The product must be in its original condition. The product must be returned in its original packaging along with a receipt.

Details about Abercrombie & Fitch Returns

Website Abercrombie 
Return period30 days
Exchange method In-store & Online
Refund period10 business days 
Refund method Original payment method
Contact +1-925-359-2579

Abercrombie & Fitch Holiday Return Policy

If you made a purchase between 1st November and 31st December then you can make a return until 31st January of the following year.

Return methods at Abercrombie

You can make a return in-store or online. Abercrombie wants its customer satisfaction and ease. So you can opt for any option to make a return.

Abercrombie & Fitch Returns

In-store return at Abercrombie:

All returns must be made within 30 days of purchase, the product must be returned in its original condition. Find the nearest Abercrombie retail store. You just need to bring back your product to the store.

The product must be returned in its good and sellable condition. The Store representative will help you to make a return. You need to submit the receipt or invoice to make your return successful. Abercrombie does not accept the product if it has been damaged or used.

Similar To This Athleta Return Policy

Abercrombie Online returns:

  • Ensure that the product is in its original condition as you received it at the time of purchase and delivery.
  • If you want to make a return online, complete the return process on the Abercrombie website.
  • Provide your name, order number, or email ID to track your order.
  • Pack the product in its original box and affix the return label form on top of the package.
  • The return process starts after Abercrombie receives the product at their store.
  • They will inspect your product and then do further processing.
  • Mail the package to the given address.


Abercrombie & Fitch department, 200 Abercrombie way, New Albany, OH 43054 USA.
A $7 shipping will be deducted from your refund.

Abercrombie Exchange Policy

The customers can make an exchange within 30 days of purchase. If you want to exchange the product due to size, color and this will not be available in stock then you will get a refund.

Any merchandise which you purchased with Abercrombie gift card, and a credit card and that product must be in resalable condition at the time of exchange then Abercrombie will allow you to exchange the product.

Any other payment method used at the time of purchase then cannot be exchanged but your refund process will start. If you want to exchange the product that you buy online then the online receipt must be attached to the box otherwise you will not be able to exchange.

Abercrombie Refund Policy

Abercrombie has a very generous return policy. You can return or exchange your product easily or get your refund. After receiving your product, they will initiate your refund process and then verify that either you are eligible for refund or not. Refunds will take place in the original method of payment you used initially. Refund process can vary depending on the payment method used by the customers.

If you use the following payment method POLi, AstroPay, Safety Pay, Qiwi, Yandex, Webmoney then refund will be initiated within 72 hours. Refund process may take about 3-10 business days once the refund process is initiated. If you make a return after 30 days, then a refund will be issued in the form of store credit.

You May Also Like To Explore Athleta Return Policy

Abercrombie & Fitch Return Policy after 30 Days

First, you must try to return the product within 30 days of purchase. If for any reason, you cannot make a return within 30 days, then Abercrombie will allow you to return the product but your refund will be issued in the form of an Abercrombie gift card. The Abercrombie gift card will send to your email id which you provided at the time of placing the order.

Exceptions of Abercrombie & Fitch Returns

  • If you want a full refund in the form of original payment, you must return the product within 30 days of purchase.
  • Abercrombie does not accept the damaged product unless the product has a manufacturing fault.
  • Face masks cannot be returned to Abercrombie.
  • Product must be returned with original receipt, invoice or tags that are associated with your product.
  • The product must be returned in its new and resalable condition.

Cancellation policy at Abercrombie

If you want to cancel your order:

  • Visit Abercrombie website.
  • Go to the order details page.
  • Click cancel order or remove an item.

Remember that, your cancellation will be accepted, if you cancel or make a change before your order has been shipped. If it is out for delivery then you cannot cancel your order. For more queries please contact our customer support department.

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Abercrombie & Fitch Return Conditions

  • If the product was not in its original condition, Abercrombie will not accept your product.
  • Product must be unused and undamaged.
  • Macy does not accept the return if the product has no sale tags.
  • Product must be unworn at the time of return.

Store Timings

LocationMonday to Saturday Store HoursSunday Store Hours
U.K.10:00 AM-8:00 PM12:00 PM-6:00 PM
U.A.E.10:00 AM-12:00 AM10:00 AM-1:00 AM

Abercrombie Contact Details

  • You can contact by dialing 1-925-359-2579.
  • You can send us an email at [email protected]
  • For any query you can visit Abercrombie official website.

Abercrombie Customer Service Hours

You can call from 7:00 AM to 12:00 AM EST. Abercrombie typically responds to your email within 18 hours. 

Social Media Handles


You have 30 days to make a return at Abercrombie. You must need to provide the receipt/ invoice or any proof of order confirmation. The product must be returned in its new condition.

You will get a refund within 7-10 business days. Refunds will be issued in the form of the original payment method. Refund process depends on your bank account.

You need to contact our customer support department as soon as possible. You can easily make a return if you received damaged or wrong product, they will pay the shipping fee and other handling charges.

You can make a return without a receipt, if you have lost the receipt you must provide the invoice or order confirmation details to make a return. Otherwise you cannot make a return.

Yes, you can return the opened product, but it must be in its new condition.

Final sale item, customized product or personalized item and face mask are non-returnable.

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