Dior Return Policy 2024 | Easy Process and Timeline
If you are not satisfied with the product, Dior Return Policy allows returns for most products within 30-days of purchase. Remember that Dior places a limit on the number of exchanges that you can make.
Details of Dior Returns:
| Information | Details |
| Website | Dior |
| Return method | Online Via call |
| Return period | 30 days |
| Exchange medium | Online Via call |
| Refund method | 10-14 business days |
| Contact | 00 44 20 7172 0172 |
Dior Return Policy Rules and Regulations:
There are rules and regulations under which Dior will accept the return. At the same time, an item is not returned if the item is not its original condition, spoiled, broken, damaged, soiled and worn. Your item must be returned with the tags or labels or documents. If you purchased the product online, the 30-day return window starts when you receive the product.
Return Policy at Dior without Receipt:
If you don’t have a receipt, and want to exchange or return the product then you are not eligible to make a return. Dior return policy is strict, you must submit any proof of purchase to make a successful return. They will be able to allow you to refund the product, if you do not have the receipt.
Some stores may make an exception to this rule, you can’t go into a Dior store hoping for a refund, because there’s absolutely no guarantee that you’ll get a refund without that receipt.
Suggested For You SEPHORA RETURN POLICY
Return Methods at Dior:
Their return process is much easier, you have multiple options to make a return with Dior.
Online Returns of Dior:
Customers only have to fill out a Form, if you placed your order as a guest. You must enter your order number and email address to make a return.
Popular Among Audience Louis Vuitton Return Policy
Return Via Call at Dior:
Customers must visit the boutique from where they purchased the product within 30 days. You can contact the Customer Service department of Dior to make a return. The return is completely free.
Customers will be asked a few questions to arrange a return pick up right from your home. Customers will get a specific date, time and location for their UPS pickup. You can use this Drop off, to directly return your item to a UPS location using a prepaid return label. The delivery boy will come to your location and pick up the package.
There is a restriction on how many times you can return. You will not be charged any shipping fee if customers return once per order. After which shipping charge will apply. You can’t return the product if the original packaging is damaged and make sure that all tags or labels or documents must be attached with the product.
Dior Exchange Policy:
If, for whatever reason you are unsatisfied with your purchase, you can exchange your product within 30 days of purchase. But Dior exchange policy is somehow different, you can only exchange the product only once.
Make sure that the product has not been worn, and is not outside of their exchange exclusions. Furthermore, Customers can only request an exchange when they are looking for a different size or color. If you want to return swimwear or any other product with a hygiene seal, you can only exchange it if the seal is unopened.
The exchange process is the same at Dior as the return process. You can exchange your product by call or online. As per Dior return policy, your product must be in its original condition and all the tags must be intact.
Dior Refund Policy:
It is important that Dior confirms your eligibility for a refund. Customers will get a refund within 14 business days, after they accept their return. Your refund request will be rejected if you don’t fulfill their return requirements.
You need to get a refund, if you exchange a product and you don’t like the exchange, you cannot exchange it again. Your refund will be initiated with the same payment method used for your purchase. Dior recommends that you call them if 10 days have passed since your refund was not received by you.
People Also Searched For GUCCI Return Policy
Dior Return Exceptions:
To make a successful return, Customers must know whether they are eligible for return or not.
Dior Warranty Claim Process:
Dior does not offer warranty for their products but they provide excellent repair service for items purchased from their store or online. If you need help with repairs, just visit your nearest Dior store or contact the Customer Service department.
Products offered by Dior:
Delivery and Shipping Policy of Dior:
After customers place their order, they will receive a confirmation email. Most orders are shipped to the customers within 2-5 business days. Shipping charges are calculated at checkout.
Another email will be sent to the customers with the tracking after the order has been dispatched. Delivery will be made from Monday to Friday except holidays. A signature will be required upon delivery.
Estimated delivery Time:
Store Timings:
The store hours of Dior in the United Kingdom (UK) and United Stated of America (USA) are mentioned in the following.
| Day | UK Store Hours | USA Store Hours |
|---|---|---|
| Monday | 10:00 AM – 7:00 PM | 10:00 AM – 8:00 PM |
| Tuesday | 10:00 AM – 7:00 PM | 10:00 AM – 8:00 PM |
| Wednesday | 10:00 AM – 7:00 PM | 10:00 AM – 8:00 PM |
| Thursday | 10:00 AM – 7:00 PM | 10:00 AM – 8:00 PM |
| Friday | 10:00 AM – 7:00 PM | 10:00 AM – 8:00 PM |
| Saturday | 10:00 AM – 7:00 PM | 10:00 AM – 8:00 PM |
| Sunday | 12:00 PM – 6:00 PM | 11:00 AM – 7:00 PM |
Contact Details:
Contact Number: 00 44 20 7172 0172. You may contact the customer service by call from Monday to Saturday from 9:00 AM to 9:00 PM EST. Customers can contact via email as well.
