Buckle Return Policy 2024 | Returns Without Receipt
Buckle return policy allows 60 days from the purchase date to return the items. They must be in their original condition with a vendor and price tags still attached. You can return Buckle items both in stores and via mail. Some online purchased items cannot be returned. You will have to pay $6.99 as a shipping and handling fee. Shipping charges are not refundable unless your items are defective or incorrect.
Undergarments should only be returned if they are in the new condition and they are not worn or washed. They must have their original tags attached and returned within 30 days of purchase. Proof of purchase is required to return the items. Proof of purchase can be your shipping confirmation email, the packing slip you received, or your original sales receipt.
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Details of Buckle Returns
| Information | Details |
| Website | Buckle |
| Return Period | 60 Days |
| Refund Period | 3 – 5 Business Days |
| Refund Method | Original Payment Method |
| Exchange Period | No Exchanges |
| Return Mediums | Mail, In-Store |
| Customer Support Hours | Monday – Friday: 8:00 AM – 10:00 PM CT Saturday: 8:00 AM – 10:00 PM CT Sunday: 12:00 PM – 6:00 PM CT |
| Phone Support | 800-607-9788 |
| [email protected] |
Buckle Return Policy Without Receipt
You cannot return your items to any Buckle store location unless you have valid proof of purchase. Proof of purchase can be your shipping confirmation email, the packing slip you received, or your original sales receipt. If you do not have any of these, you will not be offered a refund for your return item.
Buckle International Return Policy
If you return your items internationally, you should send them to Borderfree with the RMA form. You must not return them to Buckle directly. Undergarment and swimwear items can only be accepted as returns if they are not washed or worn and are in new condition. If your undergarments meet these conditions, they can be returned within 90 days, along with their purchase receipt.
Buckle Refund Policy
Your orders are processed as soon as they arrive at the warehouse. It can take seven to ten business days to process your order. An additional three to five days are required to process your refunds. They are posted on the original form of payment. If you do not have access to your card, then you need to reach out to your financial institution or card company to get the options to receive access to your funds.
Buckle Exchange Policy
Unfortunately, Buckle is not offering exchanges at the moment. However, you can return your item simply and place a new order for what you want to purchase.
Buckle Return Conditions
The following are the return conditions:
Methods to Return at Buckle
The following are the return methods for easy and flexible returns.
Online Returns
Follow these steps to return your item if you placed your order online:
In-Store Returns
You can use the Store Locator to find the Buckle store near you. You can bring your items in-store within 90 days from its purchase date to return. Securely pack your items and bring them to the store. Make sure to get an original sales receipt or order number from the store if you ordered online. Talk to a store associate about your return. They will gladly help you with the return process.
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Buckle Delivery and Shipping Policy
Buckle has a $6.99 standard shipping fee. The order usually arrives within three to five business days. The carrier is chosen by Buckle at the time of shipment, depending on the weight of the order and shipment. You can get free shipping if your order is above $99.
Express shipping has a standard fee of $16.99, and the order arrives within two business days. The expedited shipping has a $21.99 fee, and your order arrives within one business day.
| Shipping | Standard | Second Business Day | Next Business Day | Ship to Store |
| Continental US | $6.99 | $16.99 | $21.99 | FREE |
| Alaska and Hawaii | $21.99 | N/A | N/A | $21.99 |
| Military Orders (APO/FPO/DPO) | $6.99 | N/A | N/A | N/A |
| Military Orders (Standard US Physical Address) | $6.99 | $16.99 | $21.99 | N/A |
| BUCKLE Premier Credit Card Orders | FREE over $99 | $16.99 | $21.99 | FREE |
| BUCKLE Premier Credit Card Orders | FREE | $16.99 | $21.99 | FREE |
Buckle Gift Card Policy
You can get both plastic gift cards and e-gift cards at Buckle. If you order the traditional plastic gift card, it will arrive within 4 – 7 days. Meanwhile, e-gift cards are emailed directly to your email address instantly after purchasing.
Buckle gift cards can be used at Buckle store locations or on their website. These cards cannot be accepted for refunds, nor can they be redeemed for cash. Buckle will not be responsible if the gift cards are lost, stolen, or damaged.
Order Cancellation Policy
You can cancel your Buckle order by contacting [email protected] or (800) 607-9788. The support team will try to cancel your orders as soon as possible. But if your orders have been shipped already, they cannot be revoked. But do not worry; if you cannot cancel your order, you can always return it after they arrive. You can follow the return guidelines and start your return process.
How to Return Faulty Items at Buckle?
Buckle offers a generous faulty return policy. If your items are damaged, defective, or faulty, you can return them to any Buckle store or online. You should bring your proof of purchase and the item to the store. It is better to contact the support team before returning your faulty item.
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Buckle Store Timings
You can go to the Store Locator on their website to learn about the store hours and location of the nearest store.
Buckle Customer Service Hours
You can contact the Customer Service team at [email protected] or (800) 607-9788. The customer support hours are Monday to Friday from 8:00 AM to 10:00 PM CT, Saturday from 8:00 AM to 10:00 PM CT, and Sunday from 12:00 PM to 6:00 PM CT.
