Allbirds Return Policy

Allbirds Return Policy 2026 | Your Complete Guide to Returns

Something is not right with your order? Want to return it back? Allbirds Return Policy allows returns, refunds and exchanges for their customers. You can return your merchandise back to Allbirds. You have 30 days as a return timeframe from the date of purchase or delivery to return or exchange your items to Allbirds.

It doesn’t matter if the items are used a little bit, Allbirds will still accept your return. Customers are responsible for return shipping charges. Paid shipping fees will not be refunded. Refunds will only be applied to the original form of payment. Returns/exchanges can only be done in the country of purchase

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Return Peried

30 Days

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Exchange Time

30 Days

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Refund Process

14 Days

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Shipping FEE

Non-refundable

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Details About Allbirds Returns

InformationDetails
WebsiteAllbirds
Return Period30 Days
Refund Period14 Business Days
Refund MethodOriginal Payment Method
Exchange Period30 Days
Return MediumsOnline, In-Store
Customer Support HoursMonday – Sunday: 5:30 AM – 3:00 PM PST
Phone SupportCall: 1-888-963-8944
Text: 1-814-251-9966
Emailhelp@allbirds.com

What are Allbirds Return Policy Conditions?

The following are the return conditions at Allbirds:

  • The items must have all of the labels intact.
  • The packaging of socks and underwear must be unopened.
  • Return items to the country you purchased them in.

Allbirds Return Policy Outlet Store

You can return your items to the Allbirds outlet stores within 30 days from the date of purchase or delivery. The returns must be made only at the outlet store locations. Full Price and Excess Styles have a return window of 30 days. Accessories must be unopened, unworn, and in the original packaging and must be returned within 30 days. Imperfect Styles, excluding the Tree Breezers, are considered final sales.

Allbirds-Returns

What is Allbirds Refund Policy?

If you want to receive a full refund for your merchandise, you must return it within the 30 days given return window. Refunds can be issued for online and in-store purchases. It may take up to 14 business days to refund your items as processing your refunds takes time. You will be notified by a confirmation email when Allbirds is ready to send you your refund.

Allbirds Gifts Return Policy:

 Received a gift and didn’t like the color or style? Allbirds lets you exchange your gifts too. You have a 30 days exchange window to exchange your gifts at Allbirds. To return your gifts, you need to head to Allbird’s website and head to the top to return your gifts for free. All you need is the order number mentioned on the shipping label or at the back of the gift note if you have one.

Allbirds Exchange Policy:

Allbirds standard return policy is 30 days. Customers can return or exchange items that are unworn and unwashed with original product tags attached within 30 days from the date your order was delivered.

Customers are responsible for return shipping charges. Paid shipping fees will not be refunded. Refunds will only be applied to the original form of payment. Returns/exchanges can only be done in the country of purchase. Please note, if you purchased Allbirds items at another retailer, you’ll need to return the purchase to that retailer.

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Allbirds Return Policy Exceptions

The following is the return exceptions at Allbirds:

  • Final Sale Items 
  • Gift Cards
  • Insoles
  • Sock Bundles
  • TrinoXO Face Masks

How many return methods offered by Allbirds?

The following are Allbird’s return methods for their customers for easy and flexible returns.

Online Returns

Follow the given steps to make a return for Allbirds items via mail:

  • Head to Allbird’s official website.
  • Go to the Returns and Exchanged section.
  • You must enter your order number, email address, and shipping ZIP code.
  • Click on Statrt A Return.
  • Select the items you want to return and provide the required information.
  • Print the prepaid return shipping label.
  • Pack your items securely in a package.
  • Once you complete the return process, you’ll receive instructions on how to ship the item to receive a refund or exchange.

In-Store Returns

You can use the Our Stores option on the Allbirds website to find the nearest store. You can return your items to an Allbirds store within 30 days of their purchase date as per Allbirds Return Policy timeframe. Pack your items and take them to the store. Make sure to bring an original sales receipt with your returned items to the store. Talk to a store associate, and they will help you with the return process.

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Allbirds Delivery and Shipping Policy

The standard shipping fee is waived if your costs are more than $75 or above. The following are the shipping and delivery methods provided by Allbirds:

  • The Standard Shipping costs $5 and takes around 4-6 business days to arrive at your desired location.
  • The Ground Express Shipping costs start at $6 and take 2 business days to arrive at your desired location.
  • The Express Shipping costs start at $16 and take a business day to arrive at your desired location.
  • The Overnight Shipping costs $25 and takes around 3-5 business days to arrive at your desired location.

Allbirds Gift Card Policy

Allbirds provides physical gift cards and digital gift cards. You can purchase the gift cards from Allbird’s official website. Gift cards are considered final sale items. You can load your card with the amount between $25 and $500. Allbirds gift cards never expire. You can use the gift cards only in the country from where they are purchased. Digital gift cards are delivered instantly to your email.

Allbirds Order Cancellation Policy

Allbirds process orders pretty quickly, usually within 30 minutes of being placed. Orders move through our highly automated fulfillment system, which helps us get your Allbirds out the door fast. Because of that automation, they only have a limited window to make changes or cancellations.

You can contact the Allbirds customer service team at help@allbirds.com if you want to cancel your placed order. Allbirds will try to help you, but the cancellation is not guaranteed. If you were unable to cancel your order, you can return your items. You can follow the return guidelines mentioned above in this article and start your return process once you receive the item.

Store Timings

You can go to the Our Stores option on the Allbirds website to learn about the store hours and location of the nearest Allbirds store to you.

Allbirds Customer Service Hours

You can contact the Allbirds Customer Service team from 5:30 AM to 3:00 PM PST, Monday to Sunday.

Contact Details

You can contact the Allbirds Customer Service team by phone by texting them at 1-814-251-9966 or calling them at 1-888-963-8944.

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FAQs:

What is Allbirds Return Policy after 30 days?

You have only 30 days at Allbirds to return, refund, or exchange your merchandise.

When will I receive my refund at Allbirds?

Your refund will be issued within 14 business days after your returned items are processed at Allbirds warehouse.

Can I return sock bundles at Allbirds?

According to Allbirds Return Policy, sock bundles are considered final sale items and are unacceptable for return or exchange.

Conclusion:

Allbirds offers a consumer-friendly return policy designed for a seamless experience. With a 30-day return window, flexible in-store and online return options, and a commitment to sustainability through shoe donations, customers can shop with confidence. While return shipping costs are non-refundable, Allbirds ensures a straightforward process to handle refunds and exchanges efficiently.

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