Vinted Return Policy 2026 | Steps to Return Damaged Items
Vinted return policy states that if you are not satisfied with your items or they are significantly not as described then you can return them. You can return your item within 2 days if you do not like it or it doesn’t fit you providing only if the seller agrees to refund you.
You need to inform the seller about your issue within 2 days of delivery. You also need to send photos of proof to the seller that shows the damaged parts. The seller can ask you to return the items and get a refund.
Once the seller requests a return, you’ll have 5 business days to send the package. If you don’t send it in time, your refund request will be closed and your payment will be released to the seller.
Return Peried
2 Days
Exchange Time
2 Days
Refund Process
5 Days
Shipping FEE
Non-refundable
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Details of Vinted Returns
| Information | Details |
| Website | Vinted |
| Return Period | 2 Days |
| Refund Period | 5 Business Days |
| Refund Method | Original Payment Method |
| Exchange Period | 2 Days |
| Return Mediums |
Vinted Refund Policy
The refunds are offered in the original payment form. The refund processing time depends sin the payment method you originally used. You can get your refund by submitting a claim within 2 days. You can contact the seller and return the item. You will receive the refund in a few days.
Vinted Return Conditions
The following are the return conditions:
Exceptions of Vinted Return Policy
You cannot return your item if you changed your mind about returning it but it matched the item descriptions. Your return will be disapproved.
Online Returns at Vinted
You should return everything that you received with the original packaging such as receipts, dust bags, boxes, etc. Please make sure that the items are securely packed so they can travel back safely to the seller. Use a tracked shipping method to send the item to the seller. You will have to pay for the return shipping and handling fees unless the seller agrees otherwise. Vinted does not issue return labels. You need to share the following information with the seller:
Once your item is received and verified by the seller, they can offer you a refund or they might cancel your order.
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Vinted Delivery and Shipping Policy
After purchasing the items, the delivery and shipping charges will be added at the checkout. Shipping rates vary depending on the package size and the location of delivery. Sellers can provide different shipping options to their buyers. Sellers have 5 working days to send a sold item. If they miss that deadline, Vinted will have to cancel the order. Sellers can offer the following shipping options within the United States:
Vinted Order Cancellation Policy
You can cancel your order if the seller agrees and the item is yet to be shipped. To cancel an order:
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Vinted Faulty Returns Policy
If you received a damaged or faulty parcel, you can request a refund or report the issue within 2 days. If you do not submit your issue within two days, the payment will be released to the seller and the order will be completed. Submit a refund request by providing the following proof:
Your issue will be investigated and once it is confirmed the amount will be refunded. The investigation and issuing of refunds can take several weeks.
Social Media Handles
FAQs:
What is the time limit to request a return on Vinted?
You must inform the seller about any issues and request a return within 2 days of the item’s delivery.
What proof do I need to provide for a faulty or damaged return?
You need to send the seller photos of the damaged parts, the packaging (inside and out), the shipping label, and include a description of the damage.
Can I cancel my order after I have placed it?
You can cancel an order only if the seller agrees to it and the item has not yet been shipped.
Conclusion
Vinted offers a structured return policy that prioritizes communication between buyers and sellers. While returns for “change of mind” are permitted, they are strictly contingent upon the seller’s approval. For damaged or faulty items, the platform provides a clear path to a refund, provided the buyer submits the necessary proof within the mandatory 2-day window.
Ultimately, success on Vinted relies on acting quickly and adhering to the specific timelines for reporting issues and shipping returns. By following the guidelines for packaging, providing photos, and using tracked shipping, buyers can ensure a secure transaction and a smoother refund process.
