Canada Computers return policy allows its customers to return their items within 15 days from their purchase date and 30 days to exchange the defective products. The items must be unopened.
The returns must include the original packaging and contents containing the accessories, manuals, software, and gift or codes from the purchase. Each item must be original and in its re-salable condition including the original operating system and software. The items must contain their original invoice.
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Details of Canada Computers Returns
|5-7 Business Days
|Original Payment Method
|Customer Support Hours
|English: Monday-Friday: 10:00 AM- 08:00 PM EST
French: Monday-Friday: 10:00 AM- 08:00 PM EST
|English: (289) 459-1088
French: (438) 228-9944
Canada Computers Refund Policy
You will receive the refunds for your items within 5 to 7 business days after your items are received. The refunds will be made in the original payment method. Any incomplete or physically damaged product will not be refunded.
You will have to pay the shipping fees. Returns for refunds should have original packaging and content containing accessories, software, manuals, and gifts or codes from the purchase. You will be issued store credit if you are making returns with a gift receipt.
Canada Computers Exchange Policy
A 30-day defective exchange policy is offered by Canada Computers generally. However, you can return the following items in 90 days per the defective exchange policy:
Items purchased from Canada Computer can be exchanged easily at any of their stores. Most of the items that you purchase online can be returned to the store. You also have to print a prepaid exchange label. Once your item is received, you will get a replacement for it within 5 to 7 business days to the original shipping address.
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Canada Computers Return Conditions
The following are the return conditions:
Methods to Return at Canada Computers
Canada Computers offers the following return methods for easy and flexible returns.
You can use the Store Locator given to find the nearest store to you. You can return your items in-store within 15 days from their purchase date. Pack your items in their original packaging and take them to the Canada Computer store.
You can return your order to the store even if you purchased it online. Make sure to bring an original sales receipt with your return. Talk to the store staff and they will help you with the return process.
Canada Computers Delivery and Shipping Policy
Shipping is offered in Canada only. You can avail free shipping on selected items. A flat rate shipping fee is $8.99 on orders.
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Canada Computers Price Match
Canada Computers offers their prices compared to the local Canadian dealer’s price for the brand and model. If somehow you find a price lower on the identical item, Canada Computers will match the price and offer an additional 10% off the difference. The price guarantee is available for the items within 15 days.
Canada Computers Gift Card Policy
The gift cards can be redeemed for online and in-store purchases. You can get online or physical gift cards or other methods of delivery. You can redeem your gift card by entering your code, email address, your item, and clicking on ‘Redeem.’
Canada Computers Return Policy Without Receipt
You cannot return your items without the original receipt. The item must contain the original receipt if you want to return it. If you are returning an online order, you must send an original invoice or order number with it. The returns must include the original packaging and contents containing the accessories, manuals, software, and gift or codes from the purchase.
Canada Computers Holiday Return Policy
If you purchased products after November 12th, you can return them unopened, or exchange the defective items on most products until January 7th. Any original flier or receipt will be required for the return and exchanges. Returns, exchanges, price matching, and price protection are not available on November 24, and December 26.
Canada Computers Order Cancellation Policy
You can cancel your order request for Canada Computers if you are eligible for it. If your order is processed before receiving your cancellation request, you will not receive the shipping charges. ‘Custom orders’ and ‘3rd party orders’ cannot be canceled once the order is placed. If you cannot cancel your order, you have the option to return your items. You can follow the return methods in this article and start the return process.
Canada Computers Faulty Returns Policy
You can return your damaged or faulty returns within 30 days. To get an exchange for the item, you need to take photos of the damaged goods and the inner and outer packaging. Include a copy of the original invoice and the exchange number for your product.
Canada Computers Store Timings
You can go to the Store Locator on their website to learn about the store hours and location of the nearest store to you.
Canada Computers Customer Service Hours
You can contact the Customer Service team on Monday to Friday from 10:00 AM to 08:00 PM EST for both English and French calls.
Canada Computers Contact Details
You can contact the Customer Service team at (289) 459-1088 for English calls and French calls at (438) 228-9944. You can also email them on their website, and they will respond within 1-2 business days.