Figs Return Policy 2024 | Easy Returns & Exchanges
Explore the Figs Return Policy, Your key to stress-free returns and exchanges. Discover the 30-day happiness guarantee and return process today.
What is Figs Return Policy?
If you are not satisfied with your purchase from FIGS, you have the option to return or exchange the product. The Figs return policy provides a 30-day return window for all eligible items from the date of purchase.
Also Read: Macy’s Return Policy
Returns of figs must be in new, unworn condition with tags in place. The company has the complete discretion to refuse returns on any merchandise that has been worn or damaged. Keep your purchase in its original condition and the same packaging as when received.
Details about Figs Returns:
Information | Details |
Website | Figs |
Return time | 30 days |
Return medium | |
Exchange | Via mail |
Refund method | Original mode of payment |
Contact | 424 500 820 |
How to return product to Fig?
FIGS Returns c/o Port Logistics Group, 108 S. Mayo Ave., City of Industry, CA 91789
What is Figs international return policy?
To return an order with a number starting with 9, visit the Wear figs returns page and provide your order details from outside the US.
Also Read: Poshmark Return Policy
What is Figs exchange policy?
Figs allows for both exchanges and returns, with the latter being accepted within 30 days of purchase. The conditions and exclusions for all Figs returns also apply to exchanges. To request an online return, simply choose the exchange option.
Figs will notify you via email once your return is processed at their warehouse. If you need more assistance, contact the customer service department.
What is Figs Refund Policy?
Figs will process your refund and notify you via email once it arrives at its warehouse. The item does not meet the Figs returns criteria, and the refund can be denied. The refund will be credited to your original payment method.
Refunds for credit cards can take up to 10 days, with the timeframe varying depending on the card issuer.
Refunds are not available for shipping and handling charges unless the items are faulty or damaged. US and Canadian customers don’t face return shipping charges, while others will deduct these charges from their refund. The refund process will take 10 business days and can be made in cash or check. The shipping and handling costs are non-refundable.
Also Read: Mr. Porter Return Policy
What is Figs Order Cancellation Policy?
We regret to inform you that you are attempting to cancel, there is no order cancelation policy once your order has been placed. If your order has not yet been processed, you can cancel by contacting our customer experience team. Kindly provide your order number and the reason for your cancellation to ensure we continuously strive for improvement.
Figs Gift Card Policy:
Gift cards can be used until the card’s balance reaches zero. The Gift Card is considered invalid if its balance is zero for three months, and cannot be reactivated or used again. The Gift Cards are not eligible for resale. If your card is stolen or lost then the company will not be responsible to redeem your cash or card.
Also Read: Weekday Return Policy
What is Figs Return Policy for Faulty Items?
Our merchandise is guaranteed to be free of manufacturing defects and we offer refunds or exchanges for any defective items. We will cover the cost of claiming under our guarantee by providing pre-paid shipping for any returns.
Figs Return Conditions:
Also Read: Next Return Policy
What are Figs Return Exceptions?
Figs returns and exchanges are currently not available for certain product categories.
Figs Contact Details:
Contact [email protected] for store hours, Monday-Fri, 8:30 AM-5:00 PM; FAX/866.845.3886.
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FAQs:
What items cannot be returned to Figs?
The description will indicate if your product is non-returnable. Customized items, Before They Go items, and final sale items are non-returnable.
Does figs offer free returns?
US and Canadian residents are exempt from any return shipping charges. The cost of return shipping may be borne by other residents.
In how many days can I get a refund?
The processing time for credit card refunds can vary from 10 to 10 days, depending on the bank. Figs will not refund shipping charges unless the item was defective upon arrival.
What If I Receive A Defective Item?
If you receive a defective item, you can expect a full refund. To contact the company’s customer service number, please use the provided method.
Can I return to the store?
The product should only be sent via mail.
What is Figs Customer service number?
To request an exchange, call toll-free 424 500 8209 from Monday to Friday from 6 am-8 pm.
Conclusion
The Figs Return Policy is your gateway to a worry-free shopping experience. With a generous 30-day return window, it provides the peace of mind you need when making a purchase. By following the straightforward steps for returns and exchanges, you can rest assured that your satisfaction is a top priority. Whether you’re returning a product or seeking an exchange, Figs has you covered. Embrace the convenience of their return policy and shop with confidence. Your shopping experience just got even more enjoyable with Figs.