Faherty Return Policy 2026 | Eligibility & Shipping Costs
Faherty aims to make the right choice for the planet including their process of returns and exchanges. They have partnered with Happy Returns for aggregated shipping in order to reduce cardboard waste and to make greenhouse gas emissions low.
Faherty prioritizes sustainability through its Faherty return policy by partnering with Happy Returns to reduce waste and emissions. Customers have a 60-day return window from the purchase date to return items. Products must be unworn, unwashed, and have original tags attached to qualify for a refund or exchange.
Users must adhere to a strict execution timeline: while you have 60 days to decide, once you start a return, you only have 30 days to ship or drop off the item. This Faherty return policy rule ensures efficient processing via the Loop Returns portal integrated with PayPal.
Return Peried
60 Days
Free Exchange
60 Days
RefundS
Available
Shipping Fee
Non-refundable
Details of Faherty Returns
| Information | Details |
| Website | Faherty |
| Return Period | 60 Days |
| Refund Method | Original Payment Method, Merchandise Credit |
| Exchange Period | 60 Days |
| Return Mediums | Mail, In-Store, Happy Returns Location |
| Customer Support Hours | Monday – Friday: 10 AM – 7 PM EST Saturday – Sunday: 11 AM – 8 PM EST |
| Phone Support | (877) 745-8994 |
| hello@fahertybrand.com |
What are Faherty Return Policy Conditions?
How to return gifts at Faherty?
Faherty gifts can be returned or exchanged at any of their store locations up to a 60-day window from the date of purchase. This period of return is usually extended during the holiday period. A pre-paid return label to send the original item(s) back to us will be issued. You will have 30 days to use the label. You can also initiate your gift return or exchange online if you have the purchaser’s first and last name, order number, and email address.
You will receive a prepaid return label so you can send the original items back to Faherty Brand. Once your return is received by Faherty, you will be offered a refund in the original payment method or merchandise credit for the price paid.
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What are Faherty Return Policy Methods?
You can return your Faherty returns using three different ways i.e., via Happy Returns Location, mail, and in-store.
What is Happy Returns Location at Faherty?
Happy Returns Bar utilizes aggregated shipping to minimize cardboard usage and environmental impact. This service grants access to nearly 9,000 partner locations throughout the contiguous U.S. Customers can initiate a return, receive a QR code via email, and locate a Return Bar within 50 miles of the shipping address.
Items require no box or shipping label; simply present the QR code and the products. The return is processed instantly at the drop-off, triggering an immediate refund. This option is restricted to returns containing 10 items or fewer; larger orders must utilize mail-in services.
How to Return via Mail at Faherty?
If you return your items online, you will have to pay a $7 fee for the label. It helps Faherty cover the cost. These charges are only applied to the ‘mail-in’ returns. Any returns to stores, Return Bar, and gift returns are FREE. If you do not drop off your return at a Return Bar or ship them within 30 days they will expire. If you are exchanging your items, you will not be charged any fee. Exchanges are free at Faherty Brand. Follow these guidelines to return your items via mail:
How Faherty In-Store returns work?
You can return your items to any Faherty Brand store that you purchased from a Faherty physical store. You are also eligible to return or exchange your online purchases at any of their stores. You need to return or exchange your items within 60 days. Bring your item in its original condition and ask the store staff for help. They will help you with the return process and provide you with a refund or exchange.
What is Faherty exchange policy?
You can exchange your items within 60 days from the date of their delivery or purchase. you can exchange your items online, via Happy Returns location, or at any Faherty’s store location. Faherty exchanges are free of cost. Use the exchange QR code within 30 days, after that, it will expire.
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What are exceptions to return at Faherty?
Final sales at Faherty are not eligible for return or exchanges. Final sales also include the items that are purchased from one of their sample stores. The items will be marked as ‘Final Sale’ at checkout and at the product page.
What is Faherty refund policy?
If you return your items within 60 days, you are eligible for a full refund. After your items are received and inspected at Faherty’s warehouse, your refund or credit will be issued. It may take 5 to 7 business days for it to be issued. Refunds are always issued back to the original payment form. Please allow 2-5 business days for your refund to show up in your account.
- For Return Bar drop-offs: refunds (or exchange orders) are typically triggered immediately after scanning.
- For mailed returns: once receive the item and inspect it, they will process your refund or ship your new item (for exchanges).
- The time it takes for the refund to appear in your account depends on your bank or payment provider.
Does Faherty provide Guarantee of Quality?
Faherty Brand is innovative and creates a new kind of quality with its sustainably-minded fabrics. If you are unsatisfied with any of Faherty’s products at the time you receive it or it does not meet your expectations, you can reach out to the customer experience team at hello@fahertybrand.com for assistance.
If the item was purchased within the last five years and experiences a performance issue, faherty will make it right. Just fill out and submit our Guarantee Of Quality request form to start the repair process.
Shipping and Delivery Details:
Faherty uses FedEx as the primary shipping carrier, with applicable rates displayed at checkout based on the destination address. The fastest shipping methods available are prioritized in the listing. Free ground shipping is offered for orders over $150 within the contiguous US, while orders under $150 incur a fee. Standard Ground Economy and FedEx Home Delivery typically take between 7-14 business days, though checkout delivery dates are estimates and not guaranteed.
Orders generally require 1-2 business days for processing before carrier handoff, with potential delays during sales and holiday seasons. Orders placed on Friday will be processed the following business day. For P.O. Boxes and APO bases, shipments are sent via FedEx SmartPost or USPS; APO addresses typically experience longer delivery windows than standard domestic locations.
How does Faherty gift card policy work?
Faherty Brand offers both physical and digital gift cards. Physical cards can be purchased from any of their store locations. Faherty’ digital gift cards can be purchased online. The value of the gift cards can be added between $25 and $500.
Digital gift cards can be used online and in-store. They cannot be redeemed for cash except if required by the law. If your gift card is lost or stolen, it can be replaced with a new one, if you have proof of purchase.
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How to cancel order from Faherty?
Unfortunately, Faherty does not offer changes or cancellations of orders once they have been placed. However, you can change your shipping address after placing the order by emailing them as soon as possible. Alternatively, you can always return your Faherty’s order. You can follow the return process and get your refund or exchange for that item.
What are Faherty store timings?
You can go to the Find a Store section on Faherty’s website to know about their store hours and locations.
How to contact Faherty?
You can contact the Customer Experience team at (877) 745-8994 on Monday to Friday from 10 AM to 7 PM EST, on Saturday and Sunday from 11 AM to 8 PM EST, or email them at hello@fahertybrand.com.
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FAQs:
How does Faherty return policy works?
Faherty returns can be made within 60 days from the date of their purchase. You can start your returns on their website or return at any store location
What should I do if my order is damaged?
If you are facing an issue with your order, you can email the customer experience team at hello@fahertybrand.com and they will help you resolve your issue.
Are shipping costs refundable?
No, initial shipping costs paid at the time of purchase are non-refundable. Only the cost of the returned merchandise is credited back to your original payment method.
Do I need a box for Happy Returns?
No, the Happy Returns service is completely box-free and printer-free. You simply present your QR code and the items to the associate at the Return Bar location.
Can i return online purchase in store?
Yes! Online purchases can be returned or exchanged at any of our Faherty Brand store locations.
What if my order is missing, damaged or incorrect?
If there is an issue with your order, please contact customer service team at hello@fahertybrand.com and they will make it right.
I have multiple returns, can i combine them in one box?
If you create two separate returns they must be sent back in separate boxes with their relevant labels. Separate purchase orders must be processed as separate returns.
Conclusion:
Faherty offers a customer-centric return policy that balances convenience with sustainability through its Happy Returns partnership. Customers have 60 days to return unworn items, utilizing box-free drop-offs for instant refunds or mail-in options for bulk returns.
Adhering to condition guidelines and the 30-day shipping window is essential for a successful refund process. By leveraging Loop Returns and the Second Wave resale platform, Faherty ensures a flexible and eco-friendly shopping experience.
