Michael Kors Return Policy

Michael Kors Return Policy 2026 | 30-Days Returns Guide

Michael Kors offers easy returns for customers who are not satisfied with their purchase. Michael Kors offers a 30-day return policy for purchases made within 30 days of the purchase date. The return item must be unworn, unwashed, or altered. The return will be successful if the return is in its original condition. It is crucial to keep your purchase receipt with you. Michael Kors will refund the returned item if it is in unsuitable condition.

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Return Peried

30 Days

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Exchange Time

30 Days

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Refund Process

7-14 Days

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Shipping FEE

Non-refundable

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Details about Michael Kors Returns:

Information Details
Website Michael Kors
Return time 30 days
Return medium In Store & Online
Refund methodOriginal mode of payment
Exchange periodIn-store Only
Contact 1-866-709-5677

What are Michael Kors Return Policy Conditions?

  • You have 30 days to return a product, requiring it to be in new, unused condition, with the original receipt, tags, and other original materials.
  • Visit their returns portal to obtain a returns form and a returns label for your returning material.
  • It is mandatory to maintain a proof of postage as a security measure for your shipment.
  • Online purchases are only eligible for return via mail.
  • If you lose your receipt or returns form/label, you can contact Michael Kors Customer Service Support for a replacement.
  • To return multiple deliveries, you must do so within 30 days of the last delivery date for that order.
Michael Kors Return Policy

Michael Kors Return Methods:

Michael Kors’ return policy offers two straightforward methods for resolving your issue. You can either visit the store or perform the task online. It is crucial to determine if your product is eligible for a return in both of these methods. Your payment method can sometimes determine the return process for you.

Michael Kors In Store Returns:

Michael Kors accepts returns or exchanges for a full refund within 30 days of the original purchase, provided the items are new, unused, and in good condition. All returns must include original packaging, hangtags, and a valid original or gift receipt. If you are not satisfied with your purchase for any reason, you can return the item as long as these eligibility requirements are met.

There are specific restrictions regarding where items can be returned based on the store type and location. For instance, purchases made in US stores cannot be returned to Canada, and items bought at Lifestyle, Outlet, or Collection stores must be returned to that specific store type. Refunds are typically issued in the original form of payment, though cash and check refunds are issued via mailed check, and some digital payment methods may qualify for store credit only.

Additional policies include one-time price adjustments within seven days for full-price items at Lifestyle and Collection Stores, with no adjustments allowed for sale items or at Outlet locations. Returns without a receipt are limited to the item’s current in-store selling price or an exchange for available merchandise. Furthermore, Gift Cards and Merchandise Credits are non-returnable and cannot be redeemed for cash.

Michael Kors Online Return Policy Methods:

You have two options for returning/exchanging merchandise purchased online: by mail or in store. All returns of online orders, whether by mail or in store, must be returned within 30 days from the day the order was shipped.

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Return By Mail

  • Exchanges cannot be facilitated by mail.
  • To return your item(s) by mail, please follow these instructions:
  • Select the Start a Return link.
  • Select the items you want to return.
  • Affix the pre-addressed and pre-paid return label to your return package.
  • Follow the on-screen instructions to prepare your return for shipment back to michael kors warehouse.

Return In Store

  • Select the “Start a Return” link and follow the on-screen instructions to initiate your in store return and print your returns slip
  • You can return or exchange items purchased on MichaelKors.com at any US store or MichaelKors.com/ca at any Canadian store, provided it is within 30 days of shipment
  • You will need to present your printed returns slip and original method of payment at the time of the return
  • Exchanges in store are subject to inventory availability, and items bought with PayPal, AliPay, Klarna, or ShopPay have specific restrictions (store credit or mail-in only)
  • All return and exchange transactions must be completed within 30 days from the day the order was shipped

Michael Kors Refund Policy:

Michael Kors’ standard return policy ensures refunds are made to the same payment method used for the purchase. You are aware of exceptions, which may prevent you from receiving a refund on your card. Once your return is successful, your refund will be initiated and may take some time to reflect in your bank account. The credit may take up to one billing cycle to appear on your account, depending on your bank or card issuer The refund method is based on the original mode of payment.

Credit for your returned item(s) will be refunded back to your account in the same form of payment used to purchase the item(s). The credit should appear on your next statement. You should receive an email confirming the completion of return processing.

Shipping and Delivery Timeframes:

Merchandise ordered on michaelkors.com can be shipped to all 50 U.S. states, Puerto Rico, Guam and to APO/FPO boxes (subject to the terms below). Michael kors currently do not ship michaelkors.com purchases internationally.

Shipping TypeCost (USD)Delivery Times
Standard Ground ShippingFREE for KORSVIP members,
FREE for orders totaling $75.00 or more,
$9.00 (flat rate) for orders totaling less than $75.00
2-7 Business Days
2-Day Delivery$20.00 (flat rate)2 Business Days
Next-Day Delivery$30.00 (flat rate)Next Business Day

Exceptions of Michael Kors Return Policy:

Michael Kors has made certain exceptions to their policy in certain circumstances. These exceptions can significantly save time. These exceptions allow you to easily check your return eligibility. Michael Kors offers exceptions for items that do not adhere to their standard return policy or are non-returnable.

  • PayPal purchases are exclusively eligible for refunds and cannot be exchanged.
  • PayPal purchases are only eligible for refunds as merchandise credit.
  • Customers who use “Afterpay” for their purchases are not allowed to return items to the store.
  • Items purchased in US and Canada stores can only be returned to these stores.
  • Lifestyle store purchases are only eligible for return within the same store.
  • Items purchased from the Outlet store can only be returned to the outlet store.
  • Purchases made from the Collection store can only be returned to the same store.
  • Returned merchandise with a gift receipt is only eligible for a refund as a merchandise credit.
  • The items that have been monogrammed, engraved, or personalized are not eligible for return.

Michael Kors Exchange Policy

Michael Kors accepts exchanges for items in new, unused, and unwashed condition with all original tags and packaging included. All exchanges must be completed within 30 days of the original purchase or ship date and accompanied by a valid receipt or gift receipt. While exchanges by mail are not facilitated; instead, you must return the original item by mail for a refund and place a new order. You can also exchange online purchases in-store at any US or Canadian location, depending on the website used, provided the items are available.

Michael Kors Order Cancellation Policy:

To cancel, please follow the instructions. Cancellation requires returning products at our cost, and we will refund the paid price, including delivery charges. Once an order is shipped from MichaelKors, you are unable to make any changes. If you were unable to cancel your order, you can return it within 30 days of purchase.

Returns without receipt:

Merchandise not accompanied by an original receipt or gift receipt may be returned for a merchandise credit or exchanged for the value of the item’s then-current in-store selling price. Un-receipted returns and exchanges are limited to current merchandise available in the store you visit.

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Michael Kors Contact Details:

The Michael Kors customer service number is 1-866-709-5677, available weekdays from 9:00 AM to 9:00 PM EST and weekends from 10:00 AM to 6:00 PM EST. They provide information about products, order status, and general concerns. For TDD/TTY assistance, call 1-855-889-5677.

Michael Kors offers various customer service email addresses and contact forms for specific department inquiries, such as watches and eyewear, and a contact form for Style Consultants.

Michael Kors Store Timings

To find the store hours of the store near you, you can use the Store Locator given on michael kors website.

Social Media Handles

FAQs

In how many days can I make a return at Michael Kors?

Michael Kors offers a 30-day return policy, requiring unworn, unwashed, or altered items in original condition, along with a receipt, for successful returns.

What is Michael Kors return policy without a receipt?

The product must be returned in its original, unused condition, with all packaging and tags attached, and accompanied by a prepaid returns label/form.

Can I Return after 30 days?

Absolutely not, Michael Kors does not accept returns after 30 days.

Does Michael Kors offer a warranty policy on purses?

Handbags and small leather goods come with a one-year limited warranty from the date of receipt.

Can I return gift purchases to Michael Kors?

The gift can be returned, but only in the form of a merchandise credit refund.

Conclusion

Michael Kors’ returns policy is not just a transactional process; it’s a journey into fashion finesse. Armed with a 30-day window, shoppers can confidently explore their style choices, knowing they have the flexibility to make returns. Whether you choose the in-store or online route, our guide has demystified the process, making you a return royalty. Remember, it’s not just about bags; it’s about embracing the return ritual with style. So, go ahead, unlock the secrets, and confidently navigate the world of Michael Kors returns like a true trendsetter. Happy returning.

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