Mango Return Policy 2024 | A Complete Guide with Easy Tips
Mango is a well-known clothing company. If you purchased your products and changed your mind, you can return them. The Mango return policy states you can return the purchased products within 30 days.
The products must be unused and should not be worn. The price tags must be attached to the products to be returned. You have 14 days from the date of purchase to make a return if you purchased the products at the sale. The products can only be returned to the country they were purchased in.
You can only receive exchanges for the items purchased with gift vouchers; they will not be refunded. Exchanges and refunds will be made using the same payment method you used during the original purchase. You cannot return your items via mail or at stores. This return policy might not apply to stores located at airports or department stores.
Details about MANGO Returns
| Information | Details |
| Website | Mango |
| Return Period | 30 days |
| Refund Period | 3-12 days |
| Refund Method | Original Payment Method |
| Mediums | In-Store, Mail |
| Phone Hours | Monday-Friday: 6:00 AM – 8:00 PM Saturday-Sunday: 8:00 AM – 5:00 PM (EST Time) |
| Phone Support | +1-8666664664 |
| [email protected] |
Mango Return Policy Methods
You can return your products to Mango in a few ways.
Returning Online Purchases In-store
If you are unsatisfied with your purchase at Mango, you can request a return or exchange of the purchased item for a different size within a 30-day timeframe. To return the online purchase, you need to follow the following steps:
Note
Refunds will be made using the same payment method as when purchasing the original item.
Returning Online Purchases via Mail
To return your products purchased online via mail, you have 30 days. You can return or exchange via mail. It will not be responsible for the expense of this return or any other shipping charges. Follow these steps to return your product via mail:
Address
MANGO RETURNS – C/O Carbel Easton One, 1520 Van Buren Rd, Easton, PA 18045
You will pay shipping and handling fees. Mango will not be responsible if the item doesn’t reach its warehouse. After the inspection of your product at MANGO’s warehouse, you will receive the refund in 3-12 business days.
Returning IPAD Purchases In-stores
If you purchased the item from the Mango stores and will return it, you have 30 days to do so. Go to the nearest Mango store with your product. Bring along the receipt of the product. Ensure the product is in its best condition and has not been worn or damaged.
You will be refunded after the item is inspected. You can exchange your item for different sizes at the store too. This might not apply to stores located at airports or department stores.
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Returning IPAD Purchases via Mail
If you prefer to send your purchased item back to MANGO to return via mail, send it to the address given below.
Address
MANGO RETURNS – C/O Carbel Easton One, 1520 Van Buren Rd, Easton, PA 18045
Ensure to attach the receipt or photocopy of the same to your parcel. You will have to track and insure your package at your own expense. Mango requires bank details for a refund of the product. Go to “Update Bank Details” in the My Account section. You must give your email address and order number if you haven’t registered.
MANGO Refund Policy
As stated in Mango’s refund policy, you need to have the original receipt if you want to make a refund. The refund will be made in the original form of payment. It takes 3-12 business days to refund the amount from the day of the parcel return at the warehouse.
The items go through an eligibility check to see if they are pristine. Once the items have been inspected, you will be notified via email. Ensure you pay the shipping and delivery expenses to MANGO’s offices. If you receive a defective item, the shipping fee will be refunded after the items are refunded.
MANGO Exchange Policy
If you prefer another size of the product you purchased, you can request it when you return it via mail. State on the delivery note that you want to exchange the item and mention the new size. If you want to exchange the item for another model or color, you must return the item and place a new order.
Conditions of MANGO Return Policy
Keep in mind the following conditions:
MANGO Gift Card Policy
It has changed Mango return policy and has stopped making eGift Cards available as of March 31, 2021. If you want to redeem the card issued before this date, you can email the eGift card number to [email protected].
What products is Mango offering?
The products offered by Mango are:
MANGO Delivery and Shipping Policy
Mention the address to which you want your order shipped. Your order will be sent to the address of your choice. Mango offers free deliveries for orders up to $50. The delivery times for different places are mentioned as follows:
| Destination | Shipping Time |
|---|---|
| Eastern U.S. | 1-5 business days |
| Midwest-Southeast U.S. | 2-6 business days |
| Western U.S. | 2-7 business days |
| Alaska, Hawaii, and Puerto Rico | 2-8 business days |
| P.O. Boxes and Military Addresses | 5-10 business days |
MANGO Return Policy without Receipt
To return a product at Mango, having a receipt is important. If you have the receipt, you will only be entertained with returns, refunds, or exchanges. If you purchased with credit or debit cards, the till receipt and charge receipt is required. You can refund or exchange your products if you have the original receipt, the till, or the charge receipt.
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MANGO Order Cancellation Policy
Mango has not made it possible to cancel orders at the moment, as they start processing and preparing the order right away when you confirm it on the website. But if you have changed your mind and want to cancel it, you can always return or exchange the order after receiving it.
MANGO Return Policy for Faulty Items
If you have received a faulty product from Mango, you can get a refund for that item. Your item goes for inspection as soon as it reaches the warehouse. In such cases, exchanges or refunds should be returned via Standard shipping.
You must include the return note and put it in your parcel. For a refund, ensure to include the receipt for the shipping cost. If you have received a defective item, you will be refunded for the shipping fee after being reimbursed.
Tips for Making Returns at MANGO
You need to remember these tips before making a return to Mango.
MANGO Customer Service Hours
The customer service hours are from Monday to Friday, 6:00 AM to 8:00 PM, and from Saturday to Sunday, 8:00 AM to 5:00 PM (EST).
MANGO Contact Details
You can contact one of the agents at 1-8666664664 or email [email protected].
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