Calvin Klein Return Policy 2026 | In-store & Online Return Method Detailed
Calvin Klein offers a 30-day return window for standard customers, extending to 45 days for My Calvin Rewards members. All items must be unworn with original tags attached to qualify for a refund.
Returns by mail incur a flat $4.95 USD fee, while in-store returns are free. Once received, the warehouse processes returns within 3-5 business days before issuing a credit to the original payment method.
You can return your online and in-store purchases to Calvin Klein. Both have a return date of 30 days. The return product must be in its original condition and its original packaging. Make sure that your product is not damaged and unworn. The product must be in its good and sellable condition.
Return Peried
30 Days
Exchange Time
NA
Refund Process
5 Days
Shipping FEE
Non-refundable
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Details of Calvin Klein Returns:
| Information | Details |
| Website | Calvin Klein |
| Return time | 30 days |
| Return medium | In- Store and Online |
| Exchange | NA |
| Refund method | Original payment method |
| Contact | Online Inquiries : 866-513-0513 Store Inquiries : 866-214-6694 |
What are Calvin Klein return methods?
Calvin Klein In- store return method:
You can return your items to Calvin Klein within the 30-day window. The Calvin Klein store returns are hassle-free. All you need to do is bring your items and their original sales receipt, and the store assistant will help you with your return.
Your package will not include a paper invoice/packing slip. Your return slip works as your receipt and packing slip. You may access your return slip by following the ‘Start A Return’ link and completing the return prompts.
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The refunds will be credited to the original payment. The refunds will be provided in merchandise credit if you do not have a receipt. If you are returning online purchases to the store, your refund will be made to the card you used while purchasing. You can return or exchange the items if they are unused and in original condition, along with their tags attached to an original sales receipt.
How can Return Items By Mail?
Calvin Klein online returns require starting the process on the website to generate a pre-paid UPS label. Place the return slip and unworn items in a package, then drop it off at an authorized location.
Return Shipping Fee
You will have to pay $4.95 as a return shipping charge or it will be deducted from your refund.
Calvin Klein refund policy:
Calvin Klein has a very generous return policy. You can return or exchange your product easily or get your refund. After receiving your product, Once received by our warehouse, the return takes 3-5 business days to process. After processing, you will receive the credit within 5 business days depending your card issuing bank. Allow 72 hours for the credit to appear on your statement. If your order is found good on quality terms, you will receive a confirmation via email when your refund has been processed.
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Calvin Klein Exchange policy:
Unfortunately, there is no exchange policy at Calvin Klein. Customers will have to follow the Calvin Klein return policy if they want to exchange the product. Mail the item back to the Calvin Klein store within 30 days of purchase or delivery, wait until your product is confirmed by Calvin Klein and you get a confirmation email.
It suggests that first you mail the item back and then place a new order. Shipping fee and other handling charges will be deducted from the customer’s account.
Calvin Klein return policy condition:
Calvin Klein return policy Exception:
Calvin Klein Return policy without a receipt:
You are allowed to make a return without a receipt but you have to submit the proof of purchase. If you don’t have the receipt you can return it along with the return slip which will act as a proof of purchase.
Calvin Klein Order cancellation policy:
After you have clicked Send My Order your order can only be modified or canceled within 30 minutes.
 After the 30-minute period, you cannot cancel or change your order*. Our system is designed to process and ship orders rapidly. Once you receive your order in the mail, simply return any unwanted items by following our policy.
Does Calvin Klein Offer Price Adjustments?
No, Calvin Klein does not honor price adjustments for merchandise purchased on calvinklein.us.
Calvin Klein Contact details:
Customers can call us at 866 513 0513. Send us an email through form which is available on the official website. For more queries please visit https://www.calvinklein.us/en.
Calvin Klein Store hours
You can go to the Store locator on the Dusk website to learn about the store hours and location of the nearest Dusk store to you.
Calvin Klein customer service hours:
| Day | Start Time | End Time |
|---|---|---|
| Monday | 9:00 AM | 9:00 PM |
| Tuesday | 9:00 AM | 9:00 PM |
| Wednesday | 9:00 AM | 9:00 PM |
| Thursday | 9:00 AM | 9:00 PM |
| Friday | 9:00 AM | 9:00 PM |
| Saturday | 9:00 AM | 5:00 PM |
| Sunday | 9:00 AM | 5:00 PM |
Calvin Klein Social Media Accounts:
FAQs:
In how many days can I make a return at Calvin Klein?
Calvin Klein offers a generous and user-friendly return policy. You can make a return within 30 days of purchase. The product must be returned in its original condition.
In how many days can I get a refund?
Your refund will be processed within 5 business days. Refunds will be issued in the form of the original payment method you used.
Can I Return opened products at Calvin Klein?
No, you are not allowed to make a return of opened products at Calvin Klein. The product must be returned unopened and with all the tags.
Can I return damaged products at Calvin Klein?
If you received a damaged or defective product by the company then you can make a return of the damaged product. Otherwise, you are not eligible to return the damaged product.
Does Calvin Klein offer free returns?
No, Calvin Klein does not offer return, you will have to pay return charges. You will have to pay $4.95 as a return shipping fee or it will be deducted from your refund.
Does Calvin Klein offer an exchange policy?
 Unfortunately, Calvin Klein does not offer an exchange policy. If you want to exchange then it is recommended that first return your order for a full refund and then place a new order.
Conclusion:
Returning an item is a simple process, whether you choose to return by mail or to a retail store. Just make sure to follow the instructions, include the return slip, and ensure the items are unworn. Be aware that a $4.95 return processing fee will be deducted from your refund, and some items, like Final Sale or Custom items, are not eligible for refunds.
If you encounter any issues or need assistance, our Customer Service Center is ready to help. Remember, for exchanges, you will need to return the item and place a new order. We aim to make your return experience as smooth as possible!
