Bloomingdale's Return Policy

Bloomingdale’s Return Policy 2025 | Guidelines & Exceptions

Shopping at Bloomingdale’s is an experience of luxury and convenience, but sometimes, you may need to return or exchange an item. To ensure a seamless process, Bloomingdale’s provides a 90-day return window for most products, provided they remain in saleable condition with original tags attached.

Navigating a return or exchange can be confusing, especially with different rules for various product categories. This guide aims to simplify the Bloomingdale’s return and exchange policy, helping you understand the steps required for a hassle-free return, whether you purchased online, in-store, or from a third-party seller.

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Return Peried

90 Days

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Exchange Time

90 Days

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Refund Process

7-10 Days

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Shipping FEE

Non-refundable

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Details of Bloomingdale’s Return Policy:

Information Details 
Website Bloomingdale 
Return methodIn-store Online 
Exchange period90 days
Refund methodOriginal payment method
Refund period7-10 business days
Contact 1-800-777-0000
Emailcustomerservice@bloomingdales.com

Bloomingdale’s Return Methods:

  • In-Store Return
  • Online Return
Bloomingdale's Returns

In-store Returns at Bloomingdale’s:

If you want to return the product, first you need to check the eligibility of the product to see whether you can make a return or not. If your product is in its good and resalable condition then visit the nearest Bloomingdale’s retail store.

The product must be returned along with a receipt and request any customer representative to make a return. They will be happy to help you. Store representative will check the product and then you can request for a refund, return or exchange.

Bloomingdale’s Return Policy Online:

You can return your product via mail to Bloomingdale. Fill the Return Label form and then print it out. They will ask to provide order number, name, billing information and all other required info to complete a return label form.

Place the product in its original packaging and don’t forget to attach the return label and shipping label on the top of the package. Then drop off your package at any UPS location. Shipping charges will not be refunded. In case of mail return you are responsible to pay shipping charges.

International Returns Policy:

If you are not satisfied with your international purchase, you can return the item within 180 days of purchase. Refunds will be processed by Borderfree in the same currency and exchange rate as your original transaction. However, shipping fees are non-refundable for preference returns. For customers in the European Union, there is a 7-day cancellation period during which they can request a full refund, including shipping fees, although return shipping costs may apply.

Bloomingdale’s international return policy may differ based on the country of purchase. Customers outside the United States should check with their local Bloomingdale’s store or website for specific return guidelines.

Shipping fees, duties, and taxes may apply to international returns. It is recommended to contact Bloomingdale’s customer service for precise details before initiating an international return.

Contact Details

If you need assistance with an international return, contact internationalcustomerservice@bloomingdales.com for detailed return instructions. You can call them at International Customers 1.800.777.0000 OR 001.513.573.8170 
9:00 AM – 12:00 AM ET, 7 days/week.

Steps to Reprint a Return Label

To make an online return, follow these steps:

  • Sign in to your Bloomingdale’s profile and go to “My Order Status & History”.
  • Select the order you wish to return.
  • Choose the items, quantity, reason for return, and refund method.
  • Confirm your email address.
  • Click “Submit”.
  • Print the confirmation page and shipping label.
  • Include the confirmation page inside the package.
  • Affix the shipping label to the package.
  • Drop off the package at any UPS location.

Bloomingdale’s Exchange Policy:

Bloomingdale’s Return Policy is quite generous, if customers do not receive the product that they want or they are not happy with the purchase they can exchange or return their product at Bloomingdale. Bloomingdale allows its customers to exchange their product within 90 days of purchase.

You can exchange your product both in-store and online. The staff will facilitate you with the exchange service with a different item, style, or color after returning your previous product for a full refund. To exchange the products purchased online, you can contact customer service at 1-800-777-0000.

Bloomingdale’s Refund Policy:

If you make your return at the store, we will process your return credit immediately. Refund process may take a few days to reflect on your bank account, depending on your bank’s processing time.

Refunds will be issued in 7 or more days in the original payment method. You can check your refund updates on your email id, if you provided at the time of purchase. Shipping and other handling charges will not be refunded.

Exceptions:

  • Altered, Custom, Monogrammed, and Personalized Items: Cannot be refunded or exchanged.
  • Final Offer Items: Marked as final sale and not eligible for refunds or exchanges.
  • Designer Brands: Have specific refund policies; refer to the Designer Brands Refund Policy.
  • Third-Party Vendor Items: Subject to distinct refund policies; check the Third-Party Vendor Refund Policy.

Bloomingdale’s Return Policy Without Receipt:

If you have lost the receipt, then you can make your return at Bloomingdale’s. But they will issue a refund in the form of store credit to the lowest selling price of the item in the last 180 days. You need to show your valid ID card to make a return at Bloomingdale.

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Different Return Periods:

Bloomingdale’s allows you to return the area rugs within 14 days of purchase. If you purchased from the store, then you are eligible to make a return at a store. You must return via UPS, if you purchased online.

Bloomingdale’s allows you to return the designer clothing and final sale item within 30 days of purchaseMattress can be returned within 365 days of purchase. A pick up fee of $110 will be charged for all mattresses.

If you got a bonus gift with your product that you want to return, you can return the bonus gift along with the product or pay for the bonus gift and keep it. Hastens Mattress must be returned within 30 days of purchase.  

Return Item Condition:

  • If the product was not in its original condition, Bloomingdale will not accept your product.
  • Product must be unused and undamaged.
  • Bloomingdale does not accept the return if the product has no sale tags.
  • The item should be in resalable condition.

Cancellation policy at Bloomingdale’s:

If you want to cancel your orders you have 30 minutes of placing the order. If you have chosen in-store pick up or same delivery then you have 15 minutes to cancel your order. Contact our customer support department and they will help you to cancel your order. If it has been shipped, then you can’t cancel your order.

Delivery and Shipping Policy at Bloomingdale’s:

It takes 2-3 business days for Bloomindale’s to process and ship the products. Delivery can take 3-10 working days depending on the shipment method you choose. If you order $150 or more you can get free standard shipping on all orders every day.

Bloomingdale’s Store Timings:

The store hours of Bloomingdale in the United States of America (USA) from 10:00 AM to 8:00 PM from Monday to Saturday. Sunday timings are 11:00 AM to 7:00 PM.

Contact Details:

Please contact customer service at 1-800—777-0000. You can live to chat with the agents on Bloomingdale’s website. 

You can send an email at customerservice@bloomingdales.com

Bloomingdale’s Customer Service Hours:

Get in touch with our customer support department from 9:00 AM – 12:00 AM ET, 7 days/week.

Social Media Handles:

FAQs:

Can I make a return of worn items at Bloomingdale’s?

No, you cannot make a return of worn, washed or used product at Bloomingdale’s.

In how many days can I get a refund?

Refund process depends on your bank account in which your amount will reflect back. It may take 7 business days to issue your refund.

What happens if my item does not qualify for a refund?

Bloomingdale’s reserves the right to decline refunds that do not meet their policies.

Conclusion:

Bloomingdale’s refund policy makes it easy for customers to return or exchange items while maintaining fair business practices. By following the simple steps outlined in this guide, you can get your refund or exchange processed quickly and smoothly.

Whether you purchased an item online, in-store, or from a third-party vendor, knowing the specific policies can help you avoid any issues. Always check the latest policies on the official Bloomingdale’s website or reach out to customer service if you need further assistance.

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