KUHL Return Policy 2026 | Here Is What You Need to Know
KUHL Return Policy can be made within 45-day period from their date of purchase. The returned items must be in their unworn and unwashed condition. They must have all the tags still attached. The online items can be returned for a refund in the original mode of payment. Orders placed from your account within 24 hours after creating a Quick Return make you eligible for free ground shipping.
$7.50 will be deducted from your refund for the use of our return shipping label. Please retain the tracking number for your records.
Return Peried
45 Days
Exchange Time
NA
Refund Process
7-10 Days
Shipping FEE
Non-refundable
Details of KUHL Return Policy:
| Information | Details |
| Website | Kuhl |
| Return Period | 45 Days |
| Refund Period | 7-10 Business Days |
| Refund Method | Original Payment Method |
| Exchange Period | EXCHANGES ARE NOT OFFERED |
| Return Mediums | Mail, In-Store |
| Phone Support | +1-888-218-3181 |
| customerservice@kuhl.com |
KUHL Return Policy Gift:
Gift items purchased from KUHL can be returned within 45 days from their date of purchase. The returned gift items must be in their unworn and unwashed condition with all the tags still attached. You must contact customer service to start your gift return, you would need the purchaser’s name and email used to purchase the order.
After processing your gift return, you will receive an email with an e-gift card. You can redeem that card online. Items purchased through a KUHL-authorized retailer should be returned to the same location to return. While kuhl do not offer direct exchanges, eligible items can be returned for merchandise credit issued as a KÜHL e-Gift Card.
What are Methods to Return at KUHL?
KUHL Return Policy Online:
KUHL offers the Quick Return service to its customers in the lower 48 states.
In-Store KUHL Return Policy:
You can bring your items in-store within 45 days from its purchase date to return. Purchases made online can be returned to the KUHL store in San Francisco, Park City, Seattle, or Jackson Hole. You must bring the items in their unworn and unwashed condition with all the tags still attached. The online KUHL returns are eligible at any of their store locations if you have the order number. Provide the staff with your items and they will return them for you. KUHL returns policy can be explained briefly.
Conditions for KUHL Return Policy:
KUHL Refund Policy:
You are eligible for KUHL returns if you return your items within 45 days. Your refund will be issued in the original mode of payment. When returning your online items, a $7.50 fee is deducted from your refund for the return shipping label.
The prepaid UPS label is for standard shipping which can take up to 7 business days to receive. Please retain the tracking number for your records. Once the package arrives at KÜHL, returns are processed within 10 business days. You will receive an email notification once your return has been processed. Depending on your financial institution, refunds can take an additional 3 to 5 business days to appear on your statement. Original shipping costs are non-refundable.
KUHL Exchange Policy:
Unfortunately, KUHL does not offer exchanges. Instead, you can return your order to KUHL to get a refund and place a new order within 24 hours to get free ground shipping at checkout.
KUHL Delivery and Shipping Policy:
All national and international orders at KUHL are shipped from their warehouse in Salt Lake City, UT. The orders are usually shipped within 1 – 2 business days. you will receive a confirmation email with the tracking once your order is shipped. You can also opt for other shipping methods such as Next-Day Air and 2nd-Day Air.
KUHL Return Policy Gift Card:
KUHL offers e–gift cards which are the perfect gift for your loved ones. You can add an amount between $10 and $1000 to your card. You can send a KUHL e-gift card to anyone with a personal message. If you want to send the gift card and the message at a specific time you can also select that. The gift card emails are sent once your purchase is complete. You can use these gift cards at any of the KUHL store locations or online.
KUHL Warranty Policy:
KUHL offers a guarantee of the performance and quality of their products. They guarantee that their products are free of any defects in workmanship or materials. They offer to repair or replace any product that proves to be defective which was purchased from an authorized seller of KUHL.
Items can be returned for warranty from where they were purchased or to KUHL. The KUHL warranties are non-transferable. To submit a warranty or repair:
KUHL Order Cancellation Policy:
You have a 60-minute cancellation window to cancel your KUHL orders after placing them. Order cancellation requests can be submitted by going to the order history page and clicking on cancellation. If you are not able to cancel your order within the allocated time, you can return it after its delivery.
What items are non-returnable at KUHL?
KUHL Store Timings:
You can go to the Store Locator on their website to learn about the KUHL store hours and location.
KUHL Contact Details:
You can contact the Customer Service team at customerservice@kuhl.com. You can call or text at +1-888-218-3181, or live chat on their website with the support team.
| Contact | Hours |
| Call | Monday – Friday: 7 AM to 5 PM MT |
| Text | Monday – Friday: 8 AM to 4 PM MT |
| Live Chat | Monday – Friday: 8 AM to 4 PM MT |
Social Media Handles:
FAQs:
What is KUHL’s Return Policy?
KUHL returns can be made within 45 days period from their date of purchase. The returned items must be in their unworn and unwashed condition. They must have all the tags still attached.
When will I receive my refund at KUHL?
Your refund process may take 7 – 10 business days. An additional 3 – 5 business days are required to post the refunds to your account.
Can I cancel my KUHL order?
You have a 60-minute cancellation window to cancel your KUHL orders after placing it. Order cancellation requests can be submitted by going to the order history page and clicking on cancellation.
Can I exchange my order at KUHL?
Unfortunately, KUHL does not offer exchanges. Instead, you can return your order back to KUHL to get a refund and place a new order within 24 hours to get free ground shipping at checkout.
How much do I have to pay for a KUHL return shipping fee?
When returning your online items, a $7.50 fee is deducted from your refund for the UPS return label.
Can i combine returns from multiple orders?
Yes, if the items were purchased through the same KÜHL account you may return as many eligible items as you wish with one return shipping label.
Can I use my own shipping method to return an item?
You’re welcome to return items purchased on the KÜHL website using your own shipping method if you prefer to avoid the $7.50 fee associated with our prepaid return label.
Conclusion:
KUHL offers a straightforward 45-day return policy that requires items to be in unworn, unwashed condition with tags attached. While they do not offer direct exchanges, customers can return items for a refund to the original payment method and place a new order. It is important to note that online returns incur a $7.50 shipping label fee, and original shipping costs are non-refundable.
The brand also stands behind its products with a warranty covering defects in materials and workmanship. For efficient service, customers should utilize the online Quick Return portal or visit specific retail locations, keeping in mind the strict 60-minute window for order cancellations.
