Goodwill Return Policy 2025 [Detailed] | Process & Tricks For Easy Returns
If you purchased from Goodwill, and you are not happy or completely satisfied with your purchase then you can easily return it. Goodwill has a generous return policy, according to which you have 30 days to easily return your product. The products must be in their original condition and are allowed which you want to return. Also, original proof of purchase will be a return requirement.
Return Peried
30 Days
Exchange Time
30 Days
Refund Process
Yes
Shipping FEE
Non-refundable
Suggested For You Mango Return Policy
Details about Goodwill Return Policy
| Information | Details |
| Website | Goodwill |
| Return time | Within 30 days of purchase |
| Return method | In store |
| Exchange method | In-store |
| Refund type | Goodwill Gift Card |
| Contact | (704) 372-3434 |
Goodwill Central Texas Return Policy:
Central Texas items, as well as food and beverages are non-returnable. Make sure that these items don’t have a pink final sale sticker. It is necessary to check the sticker before going to the store. Pack your product in its original box and try to return them within 7 days of purchase.
Goodwill Grid Return Policy:
According to the Goodwill return policy, to return any item to the GRID that sells computer and electronic accessories, the return time period of these products varies according to product type.
Goodwill Return Policy in Southern California:
The southern California return policy differs from others. You can return the product within 60 days of purchase. Bring your item back in its original condition and make sure that your product has all the necessary tags. You need to have the original receipt or any proof of purchase and price tags to return your product at Goodwill.
Return Method:
Goodwill Exchange Policy:
The exchange can be done by going to the store. The Goodwill exchange policy goes hand in hand, it is very straightforward. Customers can exchange a product within 30 days of purchase. You cannot request an exchange for an un-identical item. The store will only exchange your product if you received a damaged or defective product.
Goodwill Refund Policy:
To receive your refund, you have to return your item within the time limit explained by Goodwill return policy. According to Goodwill refund policy, you will get your refund immediately in the form of a Goodwill gift card.
There is no expiry date for the Goodwill Gift card. Furthermore, you can request an exchange for the same product, if you refuse to accept a Goodwill gift card as a refund. Goodwill gift cards can be used for further purchase at Goodwill stores.
Conditions of Goodwill:
Goodwill Return Exceptions:
Goodwill Return Policy without Receipt:
You will not be eligible to make a return at Goodwill if you failed to provide the original receipt. You are required to provide an original receipt or any proof of purchase.
Goodwill Gift Card Policy:
Delivery and Shipping Policy of Goodwill:
There are two different options for delivery:
| Shipping Option | Cost per Item | Estimated Delivery Time |
|---|---|---|
| Standard | $3.99 | 6-16 business days |
| Expedited | $6.99 | 4-5 business days |
Customers can choose the shipping option that best fits their needs. Standard shipping is the more affordable option, with an estimated delivery time of 6-16 business days. Expedited shipping is a faster option with an estimated delivery time of 4-5 business days, but it costs more per item. Regardless of which option you choose, we strive to ensure that your order arrives in a timely and secure manner.
Goodwill Store Timings:
To find the store hours, directions, addresses, and phone numbers near you, you must enter your ZIP code, city, or state with the Store Locator.
Contact Details:
You can either chat, or send a message to Customer Service on the website. Contact them by dialing (704) 372-3434.
What are the not returnable items at Goodwill?
Social Media Links
FAQs:
In how many days can I make a return?
You can return the product at Goodwill within 30 days of purchase.
Can I return an item without a receipt?
No, you cannot return an item without a receipt. You need to provide an original receipt to make a return at Goodwill.
Can I return the damaged product at goodwill?
Yes, you can return damaged products at Goodwill. According to Goodwill return policy you can return or exchange products at Goodwill, if you received a damaged or defective product.
What are the non-returnable items at Goodwill?
Furniture, Toys, Books, Housewares, New goods are non-returnable items.
Conclusion:
Goodwill Industries of the Southern Piedmont provides a flexible store credit return policy to support customer satisfaction, while maintaining clear guidelines. Eligible items such as clothing, shoes, electronics, and tech products from The GRID may be returned within 30 days of purchase, provided that the original receipt and a state-issued ID are presented. It’s important to note that furniture, toys, books, housewares, and new goods are not eligible for return.
