Bed Bath & Beyond Return Policy 2024 | Easy Process & Tricks

New Bed Bath & Beyond Return Policy for 2023: 90 Days Returns Window with or without a receipt

Bed Bath & Beyond Return Policy 

Bed Bath & Beyond provides a 90-day return policy. No returns will be accepted after May 24. You can return your purchased items with or without a receipt. The items don’t necessarily have to be in their original packaging, except for the few mentioned below in the article.

The refund will be credited to the original payment form. Used and opened items are not accepted without a receipt. You can return your purchased item to any Bed Bath & Beyond store. You can make the return online or in-store.

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Details about Bed Bath & Beyond Returns

WebsiteBed Bath and Beyond
Return Period90 Days
Refund Period10 Days
Refund MethodStore Credit, Original Payment Method
Exchange Period90 Days
Return MediumsOnline, In-store
Chat Hours7:00 AM – Midnight Eastern Time 7 days a week
Phone Support1-800-462-3966
Customer Service Hours7am – Midnight Eastern Time 7 days a week

Bed Bath & Beyond Refund Policy 

You will be issued a full refund within 30, 60, or 90 days, depending on the items you return. The refunds will be credited to the original payment form.

  • If you purchased with cash, you may get a refund in cash.
  • If you used a credit card for your purchase, the amount will be credited back to your account. It typically takes ten days but might vary depending on your financial institution.
  • If you used a gift card for a purchase, you will be issued store credit as a refund.

Keep in Mind

Shipping and handling fees are not refundable.

Bed Bath & Beyond Exchange Policy

No exchanges will be accepted after May 24. The following items are accepted for exchange only and should be purchased before 4/26 (this policy will only be effective until 5/24):

  • Gift Receipt Returns
  • Gift Registry Returns
  • Items purchased with Gift Cards, Store Credit, or My Funds
Bed Bath & Beyond Returns

Bed Bath & Beyond Return Conditions

There are a few return conditions that should be followed up to May 24:

  • Smart Home Technology products, i.e., Smart Security and Safety, Smart Home Thermostats, Smart Doorbell, etc., should be exchanged and returned within 30 days of purchase.
  • Seasonal items such as Grills, Patio Furniture, and Holiday Decor Items should be exchanged and returned within 30 days of purchase.
  • Air Mattresses should be new, unopened, exchanged, and returned within 30 days of purchase.
  • Electronic items like Soda Machines, Small Kitchen Appliances, Vacuums, Personal Care Appliances, and Baby Monitoring Devices should be exchanged and returned within 60 days of purchase.
  • Breast Pumps must be unsealed, unused, unopened, and in their original condition and may be returned within 90 days.
  • Seating and Activity Items should be unused and in their original packaging and must be returned within 90 days, up to May 24.

Bed Bath & Beyond Exceptions

The following are the items that cannot be returned at Bed Bath & Beyond:

  • Beyond Deals
  • As-Is Items
  • Gift Cards
  • VEBO Experiences 
  • Personalized and Custom-Made Order items
  • Monogrammed Items
  • Final sale items are non-returnable.
  • Shipping and Delivery Fees are non-refundable.
  • Gift Wrap and Assembly Charges

Methods to Return at Bed Bath & Beyond

You can return your Bed Bath & Beyond items online and in-store.


Follow these steps to return your items online:

  • Visit the Bed Bath & Beyond website.
  • Enter your email and order number and click “next”.
  • Head to the Easy Return Page and click the “Start a Return” button under the “Return Online” text.
  • You need to answer all of the given questions.
  • Print out the return shipping label.
  • Pack your items in the original box (recommended), but if you don’t have it, pack the item in any box along with the return shipping label.
  • Make a schedule for FedEx’s return by selecting the date and location.
  • Drop off your parcel at that FedEx location.


You can return your purchased items at any Bed Bath & Beyond store. If you are unsatisfied with your purchased item’s color, size, or style, you can return it at any Bed Bath & Beyond store. Make sure to take your product and the original sales receipt.

The items need to be in their original condition and not used. You might be asked to show your government-issued ID. You can contact the store staff for help, and they will help you with exchanges or refunds according to your preference.

Truck Delivery

Do you want to return your large-sized items? Bed Bath & Beyond has you covered. You can return your large-sized items within 30 days. The items should be in new and original condition. You can email [email protected], and the agent will schedule a pickup at your location for that item.

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Bed Bath & Beyond Delivery and Shipping Policy

Bed Bath & Beyond shipping and delivery will take 3-6 business days. The shipping options in the United States are:

Shipping MethodContiguous U.S. (Business Days)Alaska, Hawaii, Puerto Rico (Business Days)

Gift Card Policy

Bed Bath & Beyond Gift card balance can be checked online by Card number and Card PIN or by calling 1-800-GO BEYOND (1-800-462-3966). Gift Cards are not eligible for use after May 9, 2023.

Bed Bath & Beyond Return Policy without Receipt

If you don’t have a receipt, you are still allowed to make a return by using the methods given below to fund your purchase history:

  • Credit and Debit Card
  • Store or Merchandise Credit Number
  • Gift Card Number
  • Order Number Detail

If you still need help finding your receipt, you may be allowed to return your new and unopened items without a receipt. You may get a refund of merchandise or store credit equal to the current selling price minus twenty percent (20%).

Bed Bath & Beyond Holiday Return Policy

Bed Bath & Beyond says you can return your holiday products and décor within 90 days.

Order Cancellation Policy

You can call 1-800-GO-BEYOND (1-800-462-3966) or have a live chat with customer service if you want to make any changes to your order. If you wish to cancel your order, you can do so within 30 minutes of placing it. You can place a new order instead. You can always return your items to Bed Bath & Beyond if you cannot cancel. Read the article to learn about the return policy.

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How to Return Faulty Items at Bed Bath & Beyond?

If you receive a damaged, defective, or faulty item, Bed Bath & Beyond will send you a replacement in its place once you send your damaged product back.

Tips for Making Returns at Bed Bath & Beyond

The following tips might be useful for returning a product at Bed Bath & Beyond:

  • You can return your products to Bed Bath & Beyond within 90 days.
  • You can make the return online or in-store.
  • Used and opened items won’t be accepted for return.
  • A refund will be issued in 10 business days.

Customer Service Hours

You can contact customer service from 7 am to Midnight Eastern Time, seven days a week.

Contact Details

You can contact customer service at 1-800-462-3966 or have a live chat on their website.

Social Media Handles


Depending on the item, you can return it within 30, 60, or 90 days.

Yes, you can return without an original receipt. Your receipt can be found in other ways.

You can return or replace the damaged item within 90 days.

Gift cards at Bed Bath & Beyond are non-returnable.

Your membership is not acceptable for a refund.

You can use your gift cards until the closing of business on May 8, 2023.

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