Aldi Return Policy

Aldi Return Policy 2024 | 90 Days Refund & Exchange Time

Aldi Return Policy varies depending on the location. Customers from USA and Canada have 90 days timeframe, while Australia and UK have 60 days for refund and exchange. Both online and in-store returns are accepted. Double guarantee policy. Refunds processing time is 10 days. Exceptions apply. Delivery charges are dependent on cost of order.

Aldi Return Policy has a different return window depending on where the customers reside. If you are from the USA or Canada then you have 90 days to return your product. If you reside in Australia and the U.K. then you have 60 days to return your product. You need to return the product in its original packaging and with all the associated content. Aldi provides you two ways to return your product back to the company.

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Details of Aldi Returns:

Information Details 
Website Aldi (US)
Aldi (UK)
Return time 90 days (US or Canada)
60 days (United Kingdom)
Return methodIn-store Online 
Exchange methodIn-store Online
Refund methodOriginal payment method 
Contact 1-888-397-1980

What are the Return methods at Aldi?

  • In-Store Return
  • Online Return
aldi returns

In-Store Return:

Returning the product to the store would be easy as a person can return their product by just visiting the nearby store. You just need to bring back your product to the store. The product must be returned with the receipt and in its original packaging. Go to the Aldi Customer help desk and ask them for a return. The store representative will inspect your return product and issue your refund. 

Important Notice

Return of alcoholic beverages depends on state or local law and may not be accepted at all Aldi stores.

Online Return at Aldi:

To return your product via mail to Aldi, follow given steps:

  • Go to the website and follow given instructions to make a return.
  • Then go to your order section.
  • Select the items which you want to return and tell them a valid reason why you want to return the product.
  • You will get a confirmation email with a return shipping label.
  • Pack the product properly in the box and affix the return label on the top of the box.
  • Send the box back to the Aldi retail store.

Keep In Mind

As per Aldi Return Policy, online returns are not free. You will have to give money in return.

Aldi Exchange policy:

You have 60 days to exchange your product at Aldi. You can make an exchange both in-store and via mail. According to Aldi return policy, the exchange will be possible if your product must be in its original condition.

Aldi does not accept your product for an exchange if it is damaged or unsealed. Furthermore, you cannot exchange used products at Aldi. Due to unavailability of the product, the company has a right to deny exchange.

Aldi Double Guarantee Policy:

If you are not fully satisfied with the purchase at Aldi then Aldi offers one of its kind return policy. They will refund you the full amount of the returned item and also replace your product with another product as an apology.

Aldi Refund Policy:

Aldi has a very generous return policy of 90 days. You can return or exchange your product easily or get your refund. After receiving your product, Aldi will assess your order quality and check whether you are eligible for refund or not, then they will initiate your refund process. If your order is found good on quality terms, you will receive a confirmation via email when your refund has been processed.

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Refunds will take place in the original method of payment you used initially. You will receive your refund within 10 business days. Refund process can vary depending on the payment method used by the customers. You will get a refund on your credit card if you used your credit card at the time of purchase. Shipping fee and other handling charges are non-returnable.

Faulty or Damaged Product Return Policy of Aldi:

If you received bad quality or damaged your product you can easily replace your product at Aldi. You need to contact their customer support department and submit an online product complaint. 

Aldi Return Policy Without a Receipt:

If you have lost the original receipt, then you need not to worry about return or exchange at Aldi. Aldi allows its customers to return their products without a receipt, and you can also request to get a refund. But the refund will be issued in the form of an Aldi gift card.

Exceptions of Aldi Return Policy:

  • Computers and electronics must be returned within 90 days of purchase. Computers and electronics must be returned within 90 days of purchase.
  • Alcohol can’t be returned at some of the Aldi’s stores due to law or state restrictions.
  • Non- food items can be returned or exchanged at Aldi but you won’t get a refund.
  • You are not eligible to make a return of damaged items.

Delivery and Shipping Policy at Aldi:

  • Aldi uses iDeliver Partners to deliver Aldi products at your order.
  • If your order value is $25.99 then you will have to pay $5.99 standard shipping charges.
  • For VIP shipping that delivers your order within 3-7 business days, you have to pay $15.99.
  • Worldwide shipping free for the orders above $29.99.

Aldi Store Timings:

The store hours of Aldi in the United States of America (USA) are 8:30 AM to 8:00 PM from Monday to Sunday.

The store hours of Aldi in the United Kingdom (UK) is 8:00 AM to 8:00 PM.
The store hours of Aldi in the United Kingdom (UK) 7:00 AM to 11:00 PM from Tuesday to Saturday. Sunday timings are 11:00 AM to 5:00 PM.

Aldi Contact Details:

You can call by dialing 1-888-397-1980. Aldi does not have a customer service email address. You can visit the website or live chat with us.

Customer Service Hours:

If you are from the United Kingdom (UK) you can contact between 8:00 AM to 8:00 PM from Monday to Saturday.

On Sunday, the customer representative is available from 10:00 AM to 4:00 PM.

Aldi Social Media Handles:


If you are from the USA or Canada then you have to return your product within 90 days of purchase, U.K. residents are allowed to make their return within 60 days of purchase.

You will receive your refund within 7 to 10 business days after making a return. Refund time depends on the bank account because they will issue you a refund in the original form of payment.

No, you cannot make a return of alcohol at Aldi stores due state or local laws.

Yes, you can make a return of food items at Aldi. The product must be in its original condition.

Yes, you can make your return without a receipt but you will not be able to get your refund in the original payment method.

Contact the UK Aldi customer care department at 080-042-0800.

Yes, if you made a purchase from the Aldi website, you can return your product at the Aldi store.

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