Buckle Return Policy 2026 | Easy Guide to Printing Labels
At Buckle, your satisfaction is our top priority, which is why they strive to make the Buckle return policy as convenient as possible. If you are not completely happy with your purchase, you can return unworn, unwashed items with original tags attached within 60 days of the purchase date.
Customers can choose to return or exchange items free of charge at any Buckle store location or via mail for a $6.99 fee. Please remember to include proof of purchase, such as a receipt or packing slip, to process your return efficiently.
Return Peried
60 Days
Exchange Time
No Exchange
Refund Process
3-5 Days
Shipping FEE
Non-refundable
Details of Buckle Returns
| Information | Details |
| Website | Buckle |
| Return Period | 60 Days |
| Refund Period | 3 – 5 Business Days |
| Refund Method | Original Payment Method |
| Exchanges | In-store only |
| Return Mediums | By Mail, In-Store |
| Customer Support Hours | Monday – Friday: 8:00 AM – 9:00 PM CT Saturday: 9:00 AM – 8:00 PM CT Sunday: 12:00 PM – 6:00 PM CT |
| Phone Support | 800-607-9788 |
| guest.services@buckle.com |
Waht is Buckle Return Policy Without Receipt?
You cannot return your items to any Buckle store location unless you have valid proof of purchase. Proof of purchase can be your shipping confirmation email, the packing slip you received, or your original sales receipt. If you do not have any of these, you will not be offered a refund for your return item.
What are Buckle Return Policy Conditions?
The following are the return conditions:
What is Buckle Refund Policy?
All refunds and exchanges are processed based on the original payment method. Buckle process returns in the order in which they are received at our warehouse. Please allow 7-10 business days after receiving your return at our facility for processing. Once the return is processed, please allow 3-5 business days for the funds to reflect back onto their account.
What is Buckle Exchange Policy?
Customers can return or exchange your items at one of Buckle store locations free of charge. Unfortunately, Buckle.com is not offering exchanges at the moment. However, Buckle.com purchases can be exchanged in store depending on product availability. However, you can return your item simply and place a new order for what you want to purchase.
How many return methods offered by Buckle?
The following are the return methods for easy and flexible returns.
In-Store Buckle Return Policy:
Similar To This Macy’s Return Policy
Online Returns via Mail
Customers can also return your purchase to buckle.com via mail. There is a $6.99 shipping fee for returning via mail. Buckle.com purchases can be returned for free when returned to one of buckle many stores.
Buckle Return Policy Exceptions:
Certain items may not be eligible for returns or exchanges due to their nature. Personalized or custom-made products, clearance or final sale items, and worn or damaged merchandise may not qualify for a refund or exchange. Additionally, items that do not meet Buckle’s return conditions may be denied a return or subject to a partial refund. Customers are encouraged to review product descriptions carefully before making a purchase.
Buckle Delivery and Shipping Policy
Buckle has a $6.99 standard shipping fee. The order usually arrives within three to six business days. The carrier is chosen by Buckle at the time of shipment, depending on the weight of the order and shipment. You can get free shipping if your order is above $99.
| Shipping | Standard | Second Business Day | Next Business Day | Ship to Store |
| Continental US | $6.99 | $16.99 | $21.99 | FREE |
| Alaska and Hawaii | $21.99 | N/A | N/A | $21.99 |
| Military Orders (APO/FPO/DPO) | $6.99 | N/A | N/A | N/A |
| Military Orders (Standard US Physical Address) | $6.99 | $16.99 | $21.99 | N/A |
| BUCKLE Premier Credit Card Orders | FREE over $99 | $16.99 | $21.99 | FREE |
| BUCKLE Premier Credit Card Orders | FREE | $16.99 | $21.99 | FREE |
Buckle Gift Card Policy
You can get both plastic gift cards and e-gift cards at Buckle. If you order the traditional plastic gift card, it will arrive within 4 – 7 days. Meanwhile, e-gift cards are emailed directly to your email address instantly after purchasing.
Buckle gift cards can be used at Buckle store locations or on their website. These cards cannot be accepted for refunds, nor can they be redeemed for cash. Buckle will not be responsible if the gift cards are lost, stolen, or damaged.
Order Cancellation Policy
You can cancel your Buckle order by contacting guest.services@buckle.com or (800) 607-9788. The support team will try to cancel your orders as soon as possible. But if your orders have been shipped already, they cannot be revoked. But do not worry; if you cannot cancel your order, you can always return it after they arrive. You can follow the return guidelines and start your return process.
How to Return Faulty Items at Buckle?
Buckle offers a generous faulty return policy. If your items are damaged, defective, or faulty, you can return them to any Buckle store or online. You should bring your proof of purchase and the item to the store. It is better to contact the support team before returning your faulty item.
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Buckle Store Timings
You can go to the Store Locator on their website to learn about the store hours and location of the nearest store.
Buckle Customer Service Hours
You can contact the Customer Service team at guest.services@buckle.com or (800) 607-9788. The customer support hours are Monday to Friday from 8:00 AM to 9:00 PM CT, Saturday from 9:00 AM to 8:00 PM CT, and Sunday from 12:00 PM to 6:00 PM CT.
Social Media Handles
FAQs
Can I return online purchases in-store?
Yes. Online purchases can be returned to any Buckle store for a free and faster refund process.
What if I lost my receipt?
If the original receipt is lost, Buckle may still accept the return with a packing slip or order confirmation email.
Are clearance items returnable?
Certain clearance or final sale items may not be eligible for returns. Always check the product description page.
What if I received a damaged product?
If you receive a damaged or defective product, contact Buckle Customer Support immediately to process a return or exchange.
Can returns for multiple orders be sent using the same shipping label?
Yes! If you choose to ship items from multiple orders in the same package, please be sure to include the packing slip for each order.
Conclusion
Buckle return policy ensures a smooth and flexible return process for both in-store and online shoppers. Customers can shop with confidence, knowing they have the option to return or exchange items if they are not completely satisfied. The 60-day return window provides ample time to make a decision.
Whether returning an item in-store or via mail, the process is designed to be straightforward and user-friendly. By keeping receipts and ensuring items meet return conditions, shoppers can experience a seamless refund or exchange. If assistance is needed, Buckle’s customer support team is available to help.
