YoungLA Returns

YoungLA Return Policy 2026 | How to Get FREE Return Label?

YoungLA offers a 60-day return policy for unworn, unwashed, and tagged merchandise, allowing customers to request exchanges or store credit. This policy applies to domestic orders received within the specified timeframe, ensuring buyers have ample time to assess fit and quality.

YoungLA prioritizes customer satisfaction with an extended evaluation period. YoungLA Return Policy mandates that all items must be in original condition to qualify.

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Return Peried

60 Days

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Free Exchange

60 Days

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RefundS

Available

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Shipping Time

Varies

Details of YoungLA Return Policy

Information Details 
Website YoungLA
Return time60 days
Refund modeOriginal Payment method
Exchange period60 days
Contact (818) 206-8764

Return Methods:

  • Exchange: Includes a free return label and is best for size or color changes, though items are not held and are subject to availability.
  • Store Credit: Includes a free return label and is best for unsure buyers, keeping the full value safe for future purchases on the YoungLA website.
  • Refund: Processes money back to the original payment method minus a handling fee for the return label, making it the costliest option for the customer.

How to Return YoungLA Items?

  • Initiate the Return: Log into the YoungLA Return Portal using the email address associated with your order. Locate the specific purchase you wish to return to begin the process.
  • Select Order Items: Choose the specific items within that order for return. Verify the quantities and reasons for the return to ensure accurate processing by the system.
  • Print the Label: Print the unique shipping label generated for that specific order. Labels are order-specific and cannot be interchanged between different purchases.
  • Package Separately: Do not combine items from multiple orders into one box. Each order requires a separate package with its label attached.
  • Ship the Item: Drop off the sealed package at the designated shipping carrier location. Retain the tracking number to monitor delivery progress to the YoungLA facility.
  • Await Processing: The facility requires 4-7 business days to inspect and process the return after receipt. You will receive an email confirmation once the refund or exchange is issued.

International Returns:

YoungLA international orders require the customer to cover all return shipping fees and duties/taxes, as YoungLA has no control over customs regulations. Customers can email the tracking number to support@youngla.com.

International exchanges are strictly limited to the same model in a different size or color. A physical note containing the Order Number, Return/Exchange status, and desired item must be included inside the package. Approved exchanges ship out free of new shipping or duty charges.

All returns and exchanges should be mailed back to:

YoungLA Returns 8500 Balboa Blvd  Suite 101 Northridge, CA 91325 United States

How does YoungLA Exchange Policy work?

Exchanges with free return labels are available for customers who are unsure about their purchase. The cost to exchange is covered by the company. Online credit is also available for those who plan to buy in the future.

The Instant Exchange process charges the customer immediately for the new item upon initiation. You must return the original merchandise within 21 Days to void this charge.

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How Strict is YoungLA Return Policy?

The product must be returned within 60 days of purchase. After 60 days your return request will be denied. If you make a return of a used product and that is not in its original condition then the company has the right to reject your return.

What are Conditions of YoungLA Returns?

  • The item(s) to be returned or exchanged must be unwashed, unworn, and with original tags, or they may be rejected.
  • They do not offer refunds for the original shipping charges when your order was initially placed.
  • They do not accept exchanges for out-of-stock items. Instead, a refund in the form of the store credit will be issued for the returned items.

What is YoungLA Refund Policy?

YoungLA processes refunds for eligible items within 60 days of delivery, issuing funds back to the original payment method. Refund requests incur a handling fee to cover the return label cost, and original shipping charges are non-refundable. Processing requires 4-7 business days after the facility receives and inspects the returned merchandise to ensure it is unworn and tagged.

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Can I Cancel Order at YoungLA?

Yes, customers possess the ability to cancel an order independently within 5 minutes of placement directly via the confirmation page. If this brief window expires, immediate contact with support via phone or email is necessary to attempt a manual stop. Due to rapid order processing, successful cancellation is not guaranteed after the initial timeframe. .

What are Return Exceptions and Exclusions?

  • All items purchased on sale or discount are considered Final Sale and cannot be returned or exchanged for any reason.
  • Products that are intimate in nature or have had hygiene protection strips removed are strictly non-returnable for health and safety reasons.
  • Items showing signs of wear, washing, blemishes, or damage caused after delivery will be rejected and immediately donated.

How to Return Faulty Items at YoungLA?

Claims for defective merchandise must be submitted within 7 days of delivery, a significantly stricter timeframe than the standard 60-day return window. Customers must email support@youngla.com with clear photos of the defect, the order number, and the model name to qualify for a resolution.

Resolution options include a replacement, store credit, or refund at YoungLA’s discretion. YoungLA customer service does not cover normal wear and tear, improper use, or damage occurring after delivery. Items must be in original condition unless the defect prevents use.

What is YoungLA Gift Card Policy?

YoungLA offers a digital gift card for $25.00, available in various titles and prices. The cards are delivered via email and come with instructions for redemption at checkout. Customers can purchase these cards with ShopPay or other payment options, and there are no additional processing fees.

If you make a return of a purchase that you made using a gift card, then your refund will  be issued in the form of the gift card or store credit. If your gift card is lost or stolen, then you will not be able to redeem your cash or gift card. Gift cards cannot be refunded or exchanged.

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How YoungLA Delivery and Shipping Policy works?

Their shipping speed is impressive being shipped within 1-2 business days. Weekends and holidays are not shipped, and orders placed on these days will be shipped the following business day. Customers can track their order status by receiving an email with the tracking number and instructions, which should be provided within 24-48 hours for updates.

  • Standard Shipping: 4-5 business days
  • Priority 2-3 day: 2-3 business days
  • 2nd Day: 2 business days
  • Overnight: 1 business day

Free standard shipping for U.S. orders over $100, with expedited shipping options available at checkout. If it is under $100 than standard rate is $7.99.

How to Contact YoungLA Support?

To address any inquiries, please contact them at (818) 206-8764 or via email at support@youngla.com.

What are YoungLA Customer Service Hours?

Their customer service hours are Monday through Friday from 9 AM to 5 PM PST, excluding holidays and weekends.

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FAQs

In how many days can I make a return at YoungLA?

You can return your product within 60 days of purchase. The product must be returned in its resalable condition along with the tags.

What are the non returnable products at YoungLA?

Unfortunately, they are sorry to inform you that they are unable to accept returns or exchanges for washed items, animal hair, hats, socks, or underwear due to hygiene reasons.

Do International customers are responsible to pay custom fees?

Yes, custom fees vary by country and are not under our control, and customers are responsible for paying them.

Do I have to pay for return shipping?

It depends on the return type. Return labels are free for US Exchanges and Store Credit, while Refunds incur a handling fee. International customers must pay for their own return shipping costs.

Conclusion:

YoungLA Return Policy provides a comprehensive 60-day window for returns, significantly exceeding industry standards for activewear. Customers can utilize the online portal for free exchanges or store credit, while refunds incur a handling fee. Adherence to condition requirements—unworn and tagged items—is mandatory for approval.

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