Williams Sonoma Returns 2024 | Merchandise Credit Possible
Williams Sonoma returns can be made within 30 days from the date of their purchase along with the proof of purchase. Returned items must be in original condition as they were received. Williams Sonoma does not accept returns of personalized and monogrammed items, made-to-order items, custom upholstered, and final sale items ending with .97, .98, .99, and other perishable food. Returns are not accepted if the return reason is normal wear and tear.
Return Peried
30 Days
Exchange Time
30 Days
Refund Peried
30 Days
Shipping Fee
Varies
Price adjustments cannot be made for prior purchases. Williams Sonoma does not accept returns for home products online purchases at any of their Williams Sonoma Home Outlets or retail stores. Williams Sonoma Gift Registry return items are offered as merchandise credit within a 90-day window of your purchase or event.
Details of Williams Sonoma Return Policy
| Information | Details |
| Website | Williams Sonoma |
| Return Period | 30 Days |
| Refund Process | 14 Business Days |
| Refund Method | Original Payment Method Merchandise Credit |
| Exchange Period | 30 Days |
| Return Mediums | Mail, In-Store |
| Phone Support | Phone: 877-812-6235 Fax: 1-702-363-2541 |
| Mailing Address | Williams-Sonoma, Inc. 3250 Van Ness Ave. San Francisco, CA 94109 USA |
Williams Sonoma Exchange Policy
If you are not satisfied with your purchased merchandise, you can return it within 30 days for an exchange. The item you are exchanging must be in its original condition.
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Williams Sonoma Refund Policy
As per Williams Sonoma’s refund policy, you can get a refund if you return your items within 30 days. Refunds for delivery fees are not provided and prior purchase is not eligible for price adjustments. You will receive refunds in the following payment methods.
Gift Receipt: Return with a gift receipt will be refunded as merchandise credit for the purchased amount.
Original Receipt: Returns with the original receipt are offered in the original payment form.
Cash & Check Refunds: Returns over $100 will be issued to you as a company check via mail. This process may take 14 business days.
Over $10,000: Merchandise credit card returns over $10,000 will be refunded to the Merchandise credit cards the same day. The remaining amount will be mailed to you on the card.
eMerchandise Cards: eMerchandise card refunds are offered for online orders paid through gift cards, e-gift cards, and merchandise credit cards.
Are there any exceptions for Williams Sonoma Returns?
We have provided a list of items that are eligible for returns or exchanges:
What are rturn methods at Williams Sonoma?
You can return your items back to Williams Sonoma in three ways, i.e., stores, via a UPS location, or through a phone call.
Online Returns
You can start your online return process for UPS drop-off by providing your order details.
In-Store Returns
You can return most of your items to any local Williams Sonoma stores except for the outlets. Williams Sonoma does not accept returns for home products online purchases at any of their Williams Sonoma Home Outlets or retail stores. You must have proof of purchase such as a gift receipt or original receipt for every return or exchange.
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How To Return Faulty Items at Williams Sonoma?
Williams Sonoma return policy states that you can return your items within 30-day period for any reason. If your items are damaged or faulty, you need to contact customer support immediately. They will help you with the return process and offer you a refund or exchange for it.
How Williams Sonoma Delivery and Shipping Policy Works?
Williams Sonoma offers various shipping types. They offer front-door parcel delivery, flat-rate home delivery, pickup, and local pickup from UPS access points. The standard front door shipping takes 3 to 5 business days for the order to arrive.
Next-day shipping takes $26 per delivery and arrives within 48 hours. White glove delivery arrives when all of your orders are ready to be shipped. Perishable items are shipped from the vendor directly within 1 – 2 weeks.
How To Cancel Williams Sonoma Order?
Contact the customer service at 1-877-812-6235 to cancel or change your order. Your order cannot be canceled for UPS deliveries once it has been placed because they are processed for a timely delivery. As an alternative, you can always return your orders. You can follow the return steps mentioned above and start your return process once you receive the item.
Does Williams Sonoma Offer Gift Card?
Williams Sonoma offers gift cards for their virtual events or merchandise available online. The value of the gift card varies from $25, $50, $75, and $100. You can redeem your gift cards online, in-store, or via phone. You can present your gift card to a sales associate if you want to use your gift card in-store.
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Does Williams Sonoma accept Returns Without Receipt?
You must have the proof of your purchase in order to return your items. The proof of purchase can be your original receipt, gift receipt, or order number. If you do not have your original sales receipt, Williams Sonoma may not be able to offer you a refund.
What are store timings of Williams Sonoma?
You can go to the Store Locator on their website to know more about the Williams Sonoma store hours and the location.
How to contact Williams Sonoma?
You can contact Williams Sonoma through their general customer service support at 1-877-812-6235, through gift registry support at 1-800-541-0015, or via Fax at 1-702-363-2541.
