Ariat Returns

Ariat Returns 2024 | FREE Exchange with Warranty

Ariat offers free returns on most items purchased with a prepaid return label. Free returns are available within 30 days of purchase. Ariat offers returns or exchanges for unused products purchased directly from the company, provided they are in original new condition with tags still attached and original packaging intact.


Return Peried

30 Days


Free Exchange

30 Days


Refund Peried

30 Days


Shipping Fee


The customers can get refund and exchange after returning the product. Shipping and handling charges will not be refunded.

Details of Ariat Return Policy

Information Details 
Return time30 days
Return medium In Store & Online
Refund modeOriginal Payment method
Contact +44 1367 242818 

What are Conditions for Ariat Returns?

  • The products should be unworn, with their tags and original packaging still intact.
  • If you made your purchase at an authorized retailer, it is crucial to adhere to Ariat returns.
  • The products must be returned within a 30-day time period.

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How to Return an Item to Ariat?

To initiate a return, please follow the following steps:

  • Contact Ariat Customer Service.
  • The request requires the order details including the name on the order, the order number, the items to be returned and the reason for the return.
  • Once your return is confirmed, you will receive a confirmation email from the company.
  • Then you have to print out the return shipping label.
  • Pack items with care, including original boxes, tags and packaging including confirmation documents and securely seal the box.
  • Don’t forget to attach the return shipping label on the top of the package.
  • Ship using your preferred carrier, insure package value, obtain tracking number, keep receipt, and after receiving and inspecting at their returns facility, credit will be issued to the original payment method.
Ariat Return Policy

Does Ariat accept International Returns?

At present, they do not accept returns on international orders, except for certain exceptions, which can be addressed to [email protected]. They will provide instructions on shipping and refund amounts for defective or under warranty items, as well as shipping errors like incorrect size or style.

The European Union Consumer Rights Directive allows EU consumers to return unworn products within 14 days of receipt. Consumers must inform Ariat within 14 days of receipt of their return, ensuring the return products are unworn and shipped back, and are responsible for the return costs.

Can I Cancel Order at Ariat?

They strive to deliver your Ariat order promptly, but they cannot cancel or make changes to it. If you are not completely satisfied with your Ariat product, they will do their best to resolve the issue. If you are unable to cancel your order, you have 30 days to return your product.

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What is Ariat Refund Policy?

Ariat processes returned items and issues refunds within 7-10 business days from receipt back to the original payment method. Refunds are only granted for items returned physically for inspection in their original condition, meeting Ariat Returns criteria. Your refund timing will be depend on your payment type:

  • If you made a purchase using a debit card, then your refund will be issued within 5 business days.
  • If you made a purchase using your PayPal card, then your refund will be issued within 48 hours.
  • You will get the refund for the current price of the product, shipping fee and other handling charges will not be refunded.

What is Ariat Exchange Policy?

Customers who want different sizes, colors, or styles can exchange products instead of returning them. Exchanges must be within a 30-day policy from the delivery date, and if your product is used, worn, or washed then you are not eligible for exchange to equal new products.

The exchange process involves submitting a return request to Customer Service, specifying desired replacement items by SKU/color, receiving shipping labels and instructions, sending the returned parcel back to Ariat, and submitting a replacement order after inspection. Exchanges are shipped free and promptly dispatched upon confirmation of return delivery. Exchanges depend on seasonal inventory levels and may require a new order if out of stock.

What is Ariat Policy for Gift Cards?

Ariat gift cards can be used to purchase sale items and can be returned for a refund. However, all gift card purchases are final sale and e-gift cards. Alternate payment methods like Afterpay are not available for e-gift cards, which can only be purchased using a credit card.

You can use up to 2 gift cards per transaction, and if your gift card doesn’t cover the full purchase price, you can use any accepted payment method to cover the difference. Gift cards can only be used to purchase products, not to buy more.

If you return an item purchased with a gift card, then your refund will be issued to the email provided with the order, in the form of a new gift card. If your gift card is lost or stolen, then you cannot redeem your gift card or balance.

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How does Ariat Delivery and Shipping Policy work?

Join Ariat Insider for free standard shipping over £100, free returns, and member-only perks, but delivery options may vary by country. Their couriers deliver Monday-Friday, excluding UK Bank Holidays. Orders placed after 3 PM on Friday may be dispatched on Monday.

  • Mainland UK: Up to 2 working days.
  • Saudi Arabia, South Africa, and UAE: Up to 4 working days.

Standard and Express Delivery charges are:

  • Mainland UK: £5.00
  • Guernsey: £9.00
  • Isle of Man: £5.00
  • Jersey: £9.00
  • Northern Ireland: £5.00
  • Saudi Arabia: £15.00
  • South Africa: £15.00
  • United Arab Emirates: £15.00

Does Ariat have Warranty Claim Policy?

Every Ariat product comes with a 12 month warranty, valid from purchase date. However, this does not cover normal wear and tear or damage caused by misuse, accident, modification, or failure to follow care instructions. Replacement warranty is valid from original purchase date, requiring proof of purchase.

For defective Ariat products, contact [email protected] with order number, inner style label, overall photo, and close-up photo. To avoid returning faulty items, review photos and contact Customer Care for further instructions.

How to contact Ariat customer service?

The phone number is +44 1367 242818, available Monday through Friday from 8 AM-5 PM (GMT). Send them an email at [email protected].

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In how many days can I return to Ariat?

You have 30 days to return your product. After 30 days your return cannot be accepted.

When will I receive my refund from Ariat?

Your refund will be issued within 7 to 10 business days in the form of the original payment method you used initially.

What are the non returnable products at Ariat?

Non Returnable items include final sale or clearance merchandise, made-to-order custom products, personalized/monogrammed items, gift cards or Ariat credits.

What would happen if I received a faulty product?

Contact the customer service department as soon as possible, they will assist you to return the faulty purchase.

Do they offer free returns?

Yes, Ariat offers free returns to their customers.

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