YoungLA Returns

YoungLA Returns 2024 | FREE Return Label

YoungLA prioritizes customer satisfaction by offering returns and exchanges on unworn and unwashed products within 30 days of receiving an order for U.S. and domestic orders.

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Return Peried

30 Days

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Free Exchange

30 Days

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Refund Peried

30 Days

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Shipping Time

Varies

The product must be returned in its original condition and all the tags must be intact with the product. If you don’t make a return within 30 days, then your return will not be accepted.

Details of YoungLA Return Policy

Information Details 
Website https://www.youngla.com/ 
Return time30 days
Refund modeOriginal Payment method
Exchange period30 days
Contact (818) 206-8764

How to Return a YoungLA Products?

The policy includes a pre-paid return label for all orders, which depends on the location and the general postal service area. To get your return label, follow the given steps:

  • Visit their official website.
  • Go to the Return/Exchange section.
  • Start your return or exchange.
  • You have to provide the order number and zip code.
  • After submitting this, follow the prompt.
  • Select the product you want to return and provide them with a valid reason why you want to return.
  • Place the product in its original packaging and don’t forget to attach the return shipping label on the top of the package.
  • The item should be taken to a nearest postal service that matches the return carrier.
  • Send them the item at the given address:

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How does YoungLA Exchange Policy work?

Exchanges with free return labels are available for customers who are unsure about their purchase. The cost to exchange is covered by the company. Online credit is also available for those who plan to buy in the future.

YoungLA’s exchange process is similar to their return policy. YoungLA returns are processed within 2 to 7 business days of delivery. For further assistance with returns or exchanges, please contact their customer service department.

YoungLA Return Policy

How Strict is YoungLA Return Policy?

The product must be returned within 30 days of purchase. After 30 days your return request will be denied. If you make a return of a used product and that is not in its original condition then the company has the right to reject your return.

What are Conditions of YoungLA Returns?

  • The item(s) to be returned or exchanged must be unwashed, unworn, and with original tags, or they may be rejected.
  • They do not offer refunds for the original shipping charges when your order was initially placed.
  • They do not accept exchanges for out-of-stock items. Instead, a refund in the form of the store credit will be issued for the returned items.

What is YoungLA Refund Policy?

The process usually involves automatic processing through their portal, while if sent by you, it typically takes 2-7 business days from the date of delivery to their warehouse. They accept various payment methods including major credit cards, PayPal, Shop Pay Installments and Amazon Pay, which can be accessed at checkout.

Once your return product is inspected and verified then you will get a confirmation email. Your refund time will depend on your payment method you used initially. If you used a debit/credit card then your refund will be issued within 1 to 3 business days. Remember that shipping fee and other handling charges will not be refunded.

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Can I Cancel Order at YoungLA?

Once your order has been confirmed then it cannot be changed by you or them. Before submitting your order, verify all information is correct. If your order is not shipped, contact them at (818) 206-8764 and they will cancel it for you to reorder the correct item. They promptly fulfill orders for various changes such as changing addresses, items, adding or removing items, and switching shipping methods.

How to Return Faulty Items at YoungLA?

Contact the customer service department as soon as possible. Provide them the order number and photo of the items you have received. They will further assist you. At this time, you don’t have to bear the return charges. 

What is YoungLA Gift Card Policy?

YoungLA offers a digital gift card for $25.00, available in various titles and prices. The cards are delivered via email and come with instructions for redemption at checkout. Customers can purchase these cards with ShopPay or other payment options, and there are no additional processing fees.

If you make a return of a purchase that you made using a gift card, then your refund will  be issued in the form of the gift card or store credit. If your gift card is lost or stolen, then you will not be able to redeem your cash or gift card. Gift cards cannot be refunded or exchanged.

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How YoungLA Delivery and Shipping Policy works?

Their shipping speed is impressive, with 90% of orders being shipped within 1-2 business days. Weekends and holidays are not shipped, and orders placed on these days will be shipped the following business day. Customers can track their order status by receiving an email with the tracking number and instructions, which should be provided within 24-48 hours for updates.

  • Domestic Shipping: UPS Next Day – 1 Business Day
  • Second Day – 2 Business Days
  • USPS Priority Mail – 2-3 Business Days
  • USPS First Class Mail – 4-5 Business Days
  • UPS Ground – 3-5 Business Days
  • International Shipping: USPS Priority Mail Intl – 5- 15 Business Days
  • USPS First Class Mail Intl – 2-5 weeks
  • DHL – 1 Week

Free standard shipping for U.S. orders over $75, with expedited shipping options available at checkout. Canada offers free standard shipping on orders over $200 USD.

How to Contact YoungLA Support?

To address any inquiries, please contact them at (818) 206-8764 or via email at [email protected].

What are YoungLA Customer Service Hours?

Their customer service hours are Monday through Friday from 9 AM to 5 PM PST, excluding holidays and weekends.

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FAQs

In how many days can I make a return at YoungLA?

You can return your product within 30 days of purchase. The product must be returned in its resalable condition along with the tags.

Does YoungLA offer free returns?

Yes, YoungLA offers free returns. But if you make a return via mail then you will have to pay the return shipping charges.

What are the non returnable products at YoungLA?

Unfortunately, they are sorry to inform you that they are unable to accept returns or exchanges for washed items, animal hair, hats, socks, or underwear due to hygiene reasons.

Do International customers are responsible to pay custom fees?

Yes, custom fees vary by country and are not under our control, and customers are responsible for paying them.

Can I make a return after 30 days at YoungLA?

Absolutely not, you are not able to return after 30 days of the purchase. They will not accept your return.

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