Boot Barn Return Policy 2025 | Deadlines, Fees & Process
If you don’t like or are not satisfied with your purchase, you can return it to Boot Barn. Boot Barn is happy to help you with returns and exchanges. You can return your items to Boot Barn within 60 days from the date of purchase or delivery.
Boot Barn return policy allows customers to return items within 60 days of receiving their order, ensuring a hassle-free shopping experience. Whether you made your purchase online or in-store, Boot Barn provides multiple return options, including free in-store returns and an online return portal.

Return Peried
60 Days

Exchange Time
60 Days

Refund Process
2-5 Days

Shipping FEE
Non-refundable
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About Boot Barn
Boot Barn, founded in 1978, has become a leading retailer of Western wear. Specializing in cowboy boots, hats, jeans, and work clothes, it offers quality products both in stores and online. With a commitment to authenticity and customer service, Boot Barn has earned a trusted reputation among Western wear enthusiasts and those in need of durable work apparel.
Details about Boot Barn Return Policy
Information | Details |
Website | Boot Barn |
Return Period | 60 Days |
Refund Period | 2-5 Business Days |
Refund Method | Original Payment Method |
Exchange Period | 60 Days |
Return Mediums | Mail, In-Store |
Customer Support Hours | 7 days a week from 9:00 AM to 8:00 PM |
Phone Support | 1-888-440-2668 |
[email protected] |
Boot Barn Return Policy Conditions
The return conditions of Boot Barn available in the following:
Boot Barn Refund Policy
You have 60 days to return your purchase at Boot Barn and get a full refund for it. Please allow up to 3 business days after your items have been received at the warehouse. As soon as your return is processed, you will receive a confirmation email. It typically takes 2-5 business days for the refund to show up on your credit card. You must bring the original sales receipt with you.
The refunds will be made in the original form of payment if you purchased the items at the Boot Barn store locations or an event. Cash refunds will be issued for purchases made by check. Purchases made from PayPal or Affirm will be issued a refund to the original accounts.
Keep in Mind
Shipping and handling charges are not eligible for a refund.
Boot Barn Exchange Policy
You can get an exchange for your Boot Barn items within 60 days. If you are exchanging your online purchase you don not have to pay for the restocking fee of $10. You must use the prepaid shipping label to waive the shipping fee for exchanging the items.

Most Recent J.CREW RETURN POLICY
Quick Overview
Receipt Required | Yes |
Restocking Fee | Yes |
Refund / Exchange | Return or exchange at customer’s option |
Original Packaging Required | No |
Probability of Success | Medium |
Conditions | Unwashed/unworn/not altered/not used |
Exceptions | Gift Cards |
Return Shipping Fees | Yes |
Methods to Return at Boot Barn
The following are Boot Barn return methods for their customers for easy and flexible returns.
Online
As per Boot Barn Return Policy, follow the given steps to make a return for Boot Barn items via mail:
In-store Boot Barn Return Policy
You can use the Store Locator given on the Boot Barn website to find the nearest store to you. You can return your items to a Boot Barn store within 60 days from their purchase date. You do not have to pay any return fee if you return the items at the Boot Barn store.
Pack your items and take them to the Boot Barn store. Make sure to bring an original sales receipt with your returned items to the store. Talk to a store associate, and they will help you with the return process.
Point To Remember
You can avoid a $10 return shipping fee by returning your item to your local Boot Barn store.
International Returns
International customers can return products using a DHL prepaid return label. The cost of return shipping will be deducted from the refund amount.
Steps for International Returns:
- Visit Boot Barn’s International Returns Page for DHL label details.
- Print and attach the DHL return label.
- Drop the package at a DHL service point.
- A flat return shipping fee will apply.
Boot Barn Delivery and Shipping Policy
Boot Barn usually starts processing the order shipment within 24 hours if the items are in stock. The delivery cost may vary depending on the total amount of your order. The following are the shipping and delivery methods provided by Boot Barn:
Boot Barn Gift Card Policy
Boot Barn provides eGift and physical gift cards. You can buy physical cards from the Boot Barn stores and online as well. You can purchase Boot Barn gift cards between $25 and $1000. You can purchase a maximum of 30 eGift cards in one order. You have to provide the required information to order an eGift card.
You are not eligible to cancel, return, or redeem cash from your gift cards. In case of lost or stolen product, you will be responsible for it. You can contact Buyatab’s customer support at 1-855-446-0614 or email them at [email protected]. Boot Barn offers FREE Shipping for Gift Cards.
Boot Barn Return Policy without Receipt
Unfortunately, Boot Barn does not accept returns without the original sales receipt. You must bring the original sales receipt with you to return your items; otherwise, they will be returned to you. If you are having a problem with finding your order number, you can email the Boot Barn customer service at [email protected], and they will further assist you.
Boot Barn Order Cancellation Policy
You have a very small window to cancel your order, as your order goes right through the shipping process after it has been placed. You can call customer support at 1-888-440-2668 immediately to check if your order has been canceled. If you were unable to cancel your order, you can return your items. You can follow the return guidelines mentioned above in this article and start your return process once you receive the item.
Boot Barn Return Policy Faulty Items:
If you received a damaged, faulty, or defective item from Boot Barn, you can return it. You don’t have to pay any restocking fees or return shipping fees, as it will be covered by Boot Barn. It may take one business day to get a reply.
Boot Barn Store Timings
You can go to the Store Locator on the Boot Barn website to learn about the store hours and location of the nearest Boot Barn store to you.
Boot Barn Customer Service Hours
You can email Boot Barn customer support 24/7. You can contact the Boot Barn Customer Service team in following hours.
Contact Method | Availability |
---|---|
Phone (Customer Service) | 9:00 AM to 8:00 PM |
Boot Barn Contact Details
You can contact the Boot Barn Customer Service team on their website and have a chat with their agent, or you can email them at [email protected]. You can also call Boot Barn customer support at 1-888-440-2668.
Boot Barn Social Media Handles
FAQs:
What is Boot Barn’s Return Policy after 60 days?
If it’s been more than 60 days, you cannot return, refund, or exchange your items. If you haven’t returned your item, you can email the Boot Barn customer support team at [email protected].
When will I receive my refund at Boot Barn?
As per Boot Barn Return Policy, After 2-3 weeks of processing, you will receive your refunds in an additional 2-5 business days.
Can I return my online order to Boot Barn stores?
Yes, if you purchase items online, you can return them at Boot Barn stores for refunds, store credit, or exchange.
What is the mailing address for Boot Barn?
You can mail Boot Barn customer service at the following address:
BootBarn.com, Attn: Customer Service, PO Box 12445, Wichita, KS 67277-2445
What is the return shipping fee at Boot Barn?
You have to pay $10 as a return shipping fee. This does not apply to exchanges or damaged item returns.
Conclusion:
Boot Barn return policy is designed to be customer-friendly and straightforward. Whether you prefer in-store returns for a hassle-free experience or opt for online returns via mail, following the correct steps ensures a smooth process. Keeping items in new condition with original packaging and initiating returns within 60 days will help avoid any complications.