Boot Barn Return Policy

Boot Barn Return Policy 2024 | Zero Restocking Fee Hack?

If you don’t like or are not satisfied with your purchase, you can return it to Boot Barn. Boot Barn is happy to help you with returns and exchanges. You can return your items to Boot Barn within 60 days from the date of purchase or delivery.

You can return your items online or by visiting a Boot Barn store. You must bring your original sales receipt to return your items; otherwise, your items will be returned to you.

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About Boot Barn

Boot Barn, founded in 1978, has become a leading retailer of Western wear. Specializing in cowboy boots, hats, jeans, and work clothes, it offers quality products both in stores and online. With a commitment to authenticity and customer service, Boot Barn has earned a trusted reputation among Western wear enthusiasts and those in need of durable work apparel.

Details about Boot Barn Returns

WebsiteBoot Barn
Return Period60 Days
Refund Period2-5 Business Days
Refund MethodOriginal Payment Method
Exchange Period60 Days
Return MediumsMail, In-Store
Customer Support HoursMonday-Friday: 10:00 AM-8:00 PM CT
Saturday-Sunday: 10:00 AM-8:00 PM CT
Phone Support1-888-440-2668
Email[email protected]

Boot Barn Return Conditions

The return conditions of Boot Barn available in the following:

  • The items must not have any signs of wear and tear.
  • The items must have the original tags intact with it.
  • The item must be in its original packaging.
  • Boot boxes should not be returned with tape or other labels o them
Boot Barn Return Policy

Boot Barn Refund Policy

You have 60 days to return your purchase at Boot Barn and get a full refund for it. Please allow up to 3 business days after your items have been received at the warehouse. As soon as your return is processed, you will receive a confirmation email. It typically takes 2-5 business days for the refund to show up on your credit card. You must bring the original sales receipt with you.

The refunds will be made in the original form of payment if you purchased the items at the Boot Barn store locations or an event. Cash refunds will be issued for purchases made by check. Purchases made from PayPal or Affirm will be issued a refund to the original accounts.

Keep in Mind

Shipping and handling charges are not eligible for a refund.

Boot Barn Exchange Policy

You can get an exchange for your Boot Barn items within 60 days. If you are exchanging your online purchase you don’t have to pay for the restocking fee of $10. You must use the prepaid shipping label to waive the shipping fee for exchanging the items.


Quick Overview

Receipt RequiredYes
Restocking FeeYes
Refund / Exchange Return or exchange at customer’s option
Original Packaging Required No
Probability of Success Medium
ConditionsUnwashed/unworn/not altered/not used
ExceptionsGift Cards
Return Shipping FeesYes

Methods to Return at Boot Barn

The following are Boot Barn return methods for their customers for easy and flexible returns.


As per Boot Barn Return Policy, follow the given steps to make a return for Boot Barn items via mail:

  • Head to Boot Barn’s official website.
  • Go to the Order locator.
  • Enter your order number, email address, and ZIP code to find your order.
  • Click on “Locate Order”.
  • Select the items you want to return and follow the instructions.
  • Print a prepaid return shipping label. A restocking fee of $10 will be deducted for it.
  • If you are exchanging your item or your item is damaged, you don’t have to pay for the return shipping fee.
  • Pack your items securely in the original packaging. No other labels should be visible.
  • Attach the prepaid return shipping label to the package. If you don’t do so, your items will be returned to you.
  • Drop off your package at any USPS location nearest to you.


You can use the Store Locator given on the Boot Barn website to find the nearest store to you. You can return your items to a Boot Barn store within 60 days from their purchase date. You do not have to pay any return fee if you return the items at the Boot Barn store.

Pack your items and take them to the Boot Barn store. Make sure to bring an original sales receipt with your returned items to the store. Talk to a store associate, and they will help you with the return process.

Point To Remember

You can avoid a $10 return shipping fee by returning your item to your local Boot Barn store.

Boot Barn Delivery and Shipping Policy

Boot Barn usually starts processing the order shipment within 24 hours if the items are in stock. The delivery cost may vary depending on the total amount of your order. The following are the shipping and delivery methods provided by Boot Barn:

  • The Economy Ground Shipping takes 3-4 business days to arrive.
  • The UPS Ground Shipping takes 3-4 business days to arrive.
  • The 2nd Day Shipping takes 2 business days to arrive.
  • The Next Day Shipping takes one business day to arrive
Boot Barn Return Policy

Boot Barn Gift Card Policy

Boot Barn provides eGift and physical gift cards. You can buy physical cards from the Boot Barn stores and online as well. You can purchase Boot Barn gift cards between $25 and $1000. You can purchase a maximum of 30 eGift cards in one order. You have to provide the required information to order an eGift card.

You are not eligible to cancel, return, or redeem cash from your gift cards. In case of lost or stolen product, you will be responsible for it. You can contact Buyatab’s customer support at 1-855-446-0614 or email them at [email protected]. Boot Barn offers FREE Shipping for Gift Cards.

Boot Barn Return Policy without Receipt

Unfortunately, Boot Barn does not accept returns without the original sales receipt. You must bring the original sales receipt with you to return your items; otherwise, they will be returned to you. If you are having a problem with finding your order number, you can email the Boot Barn customer service at [email protected], and they will further assist you.

Boot Barn Order Cancellation Policy

You have a very small window to cancel your order, as your order goes right through the shipping process after it has been placed. You can call customer support at 1-888-440-2668 immediately to check if your order has been canceled. If you were unable to cancel your order, you can return your items. You can follow the return guidelines mentioned above in this article and start your return process once you receive the item.

Return Faulty Items at Boot Barn

If you received a damaged, faulty, or defective item from Boot Barn, you can return it. You don’t have to pay any restocking fees or return shipping fees, as it will be covered by Boot Barn. It may take one business day to get a reply.

Boot Barn Store Timings

You can go to the Store Locator on the Boot Barn website to learn about the store hours and location of the nearest Boot Barn store to you.

Boot Barn Customer Service Hours

You can email Boot Barn customer support 24/7. You can contact the Boot Barn Customer Service team in following hours.

Contact MethodAvailability
Phone (Customer Service)10:00 AM – 8:00 PM CT

Boot Barn Contact Details

You can contact the Boot Barn Customer Service team on their website and have a chat with their agent, or you can email them at [email protected]. You can also call Boot Barn customer support at 1-888-440-2668.

Boot Barn Social Media Handles

FAQs Boot Barn Returns Policy

What is Boot Barn’s Return Policy after 60 days?

If it’s been more than 60 days, you cannot return, refund, or exchange your items. If you haven’t returned your item, you can email the Boot Barn customer support team at [email protected].

When will I receive my refund at Boot Barn?

As per Boot Barn Return Policy, After 2-3 weeks of processing, you will receive your refunds in an additional 2-5 business days.

Can I return my online order to Boot Barn stores?

Yes, if you purchase items online, you can return them at Boot Barn stores for refunds, store credit, or exchange.

What is the mailing address for Boot Barn?

You can mail Boot Barn customer service at the following address:, Attn: Customer Service, PO Box 12445, Wichita, KS 67277-2445

What is the return shipping fee at Boot Barn?

You have to pay $10 as a return shipping fee. This does not apply to exchanges or damaged item returns.

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