Curated Return Policy 2026 | How to Return Items and Get Refunds?
Curated Return Policy has a different return window depending on the product type. Return Requests must be submitted within 14 days of receiving your order. If you are not satisfied with the purchase, or not received the product exactly what you want. Your item(s) should be sent back to us within 28 days of receiving you order.
The Curated is a slow fashion based brand working with lower margins to provide our customers access to luxury quality staples at honest prices. Therefore as a result they charge a return fee of $25USD- per label. Full priced items purchased online are eligible to be returned for a refund or credit note.
Return Peried
14 Days
Exchange Time
NA
Refund Process
Available
Shipping FEE
Non-refundable
About Curated
Curated helps individuals who love the outside discover the proper tools with the help of professionals. You inform them what you want, and that they connect you with a person who knows lots about outside stuff. Then, they provide you with hints on what equipment is probably great for you, making shopping simpler and extra customized.
Most Recent Roman Return Policy
Details of Curated Returns:
| Information | Details |
| Website | Curated |
| Return Time | 14 Days |
| Return medium | Online |
| Refund method | Original payment method |
| Exchange method | No Exchanges |
| hello@shopthecurated.net |
Methods of Curated Returns:
Curated offers only one way of returning items:
Curated Return Policy Online:
You can also return your products through mail. Provide details about your product order number, name, email and receipt and send us your package. Try to return your items in an unopened stage.
Quick Facts
| Receipt Required | Yes |
| Restocking Fee | No |
| Refund / Exchange | Return or exchange at customer’s option |
| Original Packaging Required | No |
| Probability of Success | Medium |
| Shipping Charges | Yes |
| Conditions | Unwashed/unworn/not altered |
| Exceptions | Gift Cards |
Curated Refunds:
The Curated Return policy is quite generous, they will allow you to return your product and you can request for a refund. After receiving your product, Once the returned items have been received, curated ask that you allow up to 21 business days for initial inspection & processing of return. Your refund will be issued in the form of the original payment method.
If you damaged the product then curated will not allow you to return that product. To get a refund, the product must be returned in its original condition as you received. You will not get a refund if you make a refund request against custom orders. Shipping fee and other handling charges are non-refundable.
One of the Newest NEIMAN MARCUS RETURN POLICY
Curated Exchange Policy:
If you wish to exchange for another item or size, simply return it for a credit note or refund & purchase the new item separately.
Curated Return Policy Exceptions:
As per Curated return policy, there are few exceptions:
Conditions for Returns:
Curated Delivery and Shipping Policy:
Order processing times vary depending on where your order has been assigned to. Online orders assigned to our retail stores across Australia, Denmark & Norway will be processed within 1-2 business days. Online orders assigned to our main warehouse in China require a long processing time of up to 10 business days.
All product prices indicated & payments made on the American store are in USD currency. Conversion rates & fees will be dependent on your financial institution. The Curated delivers globally using UPS at a cost of $25USD. Delivery can be expected within 3-7 business days.
You Can Also Visit FRED MEYER RETURN POLICY
Curated Contact Details:
You can send mail at hello@shopthecurated.net.
Curated Customer Service Hours:
Send an email via contact form we will get back to you within 48 hours.
Curated Social Media Accounts:
FAQs:
What is curated return policy?
Curated allows you to return most of the items within 14 days of purchase. The product must be returned in its original condition.
Can I make a return without a receipt?
No, your product needs to have the receipt or any proof of purchase. To identify your product we will need the invoice that sent you with the package.
Can I make a return of used products at Curated?
Absolutely not, it is clearly mentioned that the product must be returned in its new/original condition. If you used the product and then want to return your product, the Curated will not accept your return.
Can I return damaged products at Curated?
No, you cannot return a damaged or defective product at Curated. If you opened the product and its original condition then you can easily make a return. In case, if you have received damaged or defective product from the Curated then you can return or exchange the product but you need to inform the customer support department as soon as possible.
Conclusion:
Curated offers a straightforward return policy that allows customers to submit a return request within 14 days of delivery and send the item back within 28 days. Items must be unused, unwashed, and returned in their original condition with all tags attached to qualify for a refund.
Although Curated charges a $25 return shipping fee and does not offer direct exchanges, customers can still receive refunds through the original payment method after inspection. Final sale items, gift cards, and used or altered products are not eligible for returns or refunds.
