Reebok Return Policy 2025 | Full Money Back Guarantee
Reebok has a good return window, allowing its customers to return a product within 30 days of purchase. Reebok operates a return policy that accepts both online and in-store returns. All the tags and labels must be intact with the product. The item must be in its original condition and unused.
You need to submit the proof of purchase to make a return at Reebok. Make sure that your product is not damaged and unworn. The product must be in its good and sellable condition.
Return Peried
30 Days
Exchange Time
NA
Refund Process
Yes
Shipping FEE
Non-refundable
Additional Info about Reebok Return Policy
| Information | Details |
| Website | Reebok |
| Return time | 30 days |
| Return medium | In- Store & Online |
| Refund method | Original payment method |
| Exchange period | No Exchange |
| Contact | +44 20 4578 1092 |
Return Method at Reebok:
To return a product to Reebok, customers can choose to bring back their product by mail, online or visiting the store.
In-Store Return at Reebok:
If a customer wants to return a product at the store, first you need to locate the nearest Reebok Store. You can use this Link to find the nearest Reebok store. To in-store return, the customer has to bring the product back to the nearest store along with all original receipts. If you have lost the receipt, nothing to worry about, just bring your photo ID issued by the government.
If your return request is rejected then the store will process your exchange or credit your refund to the original payment method. You can reach out to the help desk for further details to make a return at the outlet store. Make sure that your item is resalable and in good condition.
Online Return at Reebok:
For online return follow the given instructions:
Reebok Exchange Policy
Reebok does not currently offer direct exchanges for purchases. If you’re not fully satisfied with your item, you must return it through the online return portal and place a new order for the desired product.
Reebok refund policy:
As per Reebok return policy, if you want to get your refund the return item must be returned in its original condition. Your refund will be issued in the form of the original payment method you used initially. As there is no time for a refund process, it might take 14 days to credit back to your accounts.
If you choose a refund method in the form of a gift card then you check the email after they send you a confirmation email of your return. Your refund will be issued in the form of a digital gift card that you can use in future. Make sure that your item must be returned in its original form then you can get a 100% refund.
Reebok return policy conditions:
There are following conditions that must be fulfilled if you want to return your product at Reebok:
Reebok Return Policy Without a receipt:
If you return the product without a receipt, the company has a right to refuse your return. But REEBOK allows its customer to return the product without a receipt to show a valid photo id. They will offer you store credit.
Reebok Return Policy Exceptions:
As per Reebok return policy, there are few exceptions:
Reebok Contact Details:
 Call the customer service department at +44 20 4578 1092.
Send us an email at customercare@reebok.eu.
Reebok Customer Service hours:
They will respond to your email within 24 to 48 hours. Make sure to provide the name, phone number and detailed message about your query or concern.
Reebok Social Media Handles
FAQs:
Can I return damaged products at REEBOK?
No, you cannot return a damaged or defective product at REEBOK. If you opened the product and its original condition then you can easily make a return.
In case, if you have received damaged or defective product from the REEBOK then you can return or exchange the product but you need to inform the customer support department as soon as possible.
In how many days can I make a return?
Customers have 30 days to make a return at a store or online. Product must be in its original condition and all tags must be intact with the product. The return product must be in good and sellable condition.
Can I make a return without a receipt?
Yes, you can make a return without a receipt but you will not be able to get a refund. You need to provide proof of purchase then the customer will be able to claim a refund.
Can I return used products at Reebok?
No, As per Reebok Return Policy, you are not eligible to return used products or if the product has no tags.
Are returns free at Reebok?
Reebok offers free return on items that comply with their return policy. You can make in-store returns free of cost. If you make an online return then shipping charges will be borne by you.
Conclusion:
Reebok gives customers a fair return policy with 30 days to return items both in-store and online. Just make sure your item is unused, in its original condition, and includes all tags and proof of purchase.
If you don’t have a receipt, you can still return the product by showing a valid photo ID, but you’ll likely receive store credit instead of a full refund. Returns are free in-store, while online returns may require you to cover shipping costs. For a smooth return, always check that your product is undamaged and resalable.
