Ralph Lauren Return Policy 2024 | Detailed Process & Tricks
Ralph Lauren is committed to ensuring customer satisfaction and will gladly accept returns within 30 days of the original shipment date. The policy mandates that watches and fine jewelry must be returned within 10 days of their shipment.
The return should be accompanied by an original invoice or purchase receipt. The products should be presented in their original packaging, along with their price tag. The brand typically takes three weeks to process a customer’s return.
Details About Ralph Lauren Returns
| Information | Details |
| Website | Ralph Lauren |
| Return time | 30 days |
| Return medium | In-Store & Online |
| Refund method | Original payment mode |
Ralph Lauren Return Method
Ralph Lauren’s return policy simplifies returns, catering to its niche market, as it gladly accepts all returns. Ralph Lauren offers both in-store and online returns.
Ralph Lauren In-Store Return Policy
The Ralph Lauren return policy for in-store purchases can be simplified by starting the process online. To proceed, navigate to the store returns page and select your preferred payment method, then follow the prompts. In-store purchases can only be returned within 30 days of the purchase date. Ask the store representative to make a return smoother and easier. They will be happy to help you.
Suggested For You RUGGABLE RETURN POLICY
Online Returns
Orders purchased online or in-store must be returned within 30 days of purchase. To proceed, ensure you have your order number and zip code readily available. To initiate the return process, log in to your account. After completing the necessary steps, you will receive a prepaid shipping label.
Once the return procedures are completed, you will receive an email notification about the same. Customers can reach customer care service at [email protected] or by calling 212-318-7000 for further inquiries.
Ralph Lauren Return Conditions
Ralph Lauren Refund Policy
The refund will be processed using the original payment method. The refund will be issued within 15 days of receipt. The business days mentioned are for regular business operations, and weekends are not included in the expected return time.
If you choose to replace a faulty product, the new one will be sent to you once the returned one has been processed at the Ralph Lauren store. The estimated return period for Ralph Lauren products in-store will be processed immediately, and it is suggested to consider adding shipping time to the estimated period.
Ralph Lauren Exchange Policy
The exchange period is 4 business days and the exchange method is either by mail or in-store. Items can be exchanged as long as they are part of the same item. The brand offers product exchanges based on size and color, with the same price, provided the customer follows certain rules.
Exceptionss of Ralph Lauren Returns
Ralph Lauren only accepts certain items for exchange or return. The items mentioned are for return or exchange under any circumstances.
Ralph Lauren Gift Returns
Online gift transactions involve various methods. Visit Ralph Lauren’s official website and navigate to the returns and exchange section. To return a package, they will require an order number, email address, and zip code.
Ralph Lauren’s return policy primarily prohibits online gift exchange. To address such inquiries, customers must visit the boutique with a billing receipt and provide a return. In-store gift purchases will result in a refund, but personalized items cannot be returned.
Ralph Lauren Return Policy For Faulty Items
If you received an item that was damaged, incorrectly customized, or faulty, please contact Ralph Lauren’s customer service. They will collaborate with you to facilitate an exchange for an identical item.
Order Cancellation Policy
To cancel an order, sign into your registered account and enter your order number, email, and billing zip code. If the cancel option is available, a button will appear on the order tracking page. Gift recipients can request a gift return through this link.
If there is a minor error in the shipping address, contact the carrier once the order has shipped and tracking information is available. If you forgot to add a promotion code or apply for a gift card, contact the support team.
Ralph Lauren Price Adjustment Policy
RalphLauren.com offers a 30-day reimbursement policy for price adjustments on their web store products. Customers can request credit or further details by contacting the company. Despite their efforts to ensure accurate pricing, pricing errors may occur.
If a product is listed at an incorrect price due to a typographical error, Ralph Lauren reserves the right to refuse or cancel orders, regardless of confirmation or credit card charges.
Ralph Lauren Delivery and Shipping Policy
Ralph Lauren offers various shipping methods, including Economy, Fast, 2-Business Day, 1-Business Day, Saturday, White Glove Delivery, and Same Day Delivery.
Orders containing fragrances, lighting, rugs, or orders greater than 30 units are not eligible for Fast, 2-business-day, or 1-business-day delivery. Personalized products ship within 1-3 business days.
White Glove items are shipped together and delivered to your home by appointment. Ralph Lauren Account members receive free shipping.
Ralph Lauren Contact Details
Ralph Lauren offers multiple phone numbers for customer service, including 1-888-475-7674, 1-877-476-5675, 1-212-318-7000, and 1-315-562-0208, making it convenient and accessible for their customers.
