According to Apple Return Policy, you must return, exchange, or refund your purchased items within 14 days of delivery or purchase. As, Apple has a strict return policy. Make sure that the items you purchased from the Apple Store should be returned directly to Apple Store. You can return your items to any Apple Store in the US.
Any items that are ordered online or purchased from Apple Retail Store. If you purchased your items from other retail shops, they should be returned according to their return policy. The Apple products must be returned with their original packaging and proof of purchase. While returning your items, remember to include the adapters, cords, and documents that came with the item.
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Apple Refund Policy:
If you want to return your items in-store, you will be immediately refunded. You will also be issued a refund if you cancel the pick-up you already paid for, which will be issued as soon as you submit the cancellation request. You can get your refund in credit and debit cards, cash, Apple account balance, or Gift Cards.
Apple Exchange Policy:
Your Apple products can be exchanged at any Apple Store in the US. Exchanges can be made within the window of 14 days of purchase. Exchanges depend on the in-store availability of items. Custom-configured Mac, engraved iPad, and AirPods will not be accepted for exchanges at Apple Stores. They can only be refunded using the original payment method.
Details of Apple Returns:
|5 Days for credit/debit cards
|Original Payment Method
Apple Gift Card Policy:
Apple Gift Card can be used in-store, online, and in the Apple Store App. Apple Gift Cards can be purchased for between $10 and $500. These cards can only be used in the country of purchase. Apple Gift Card can also purchase apps, music, games, TV shows, movies, iCloud, and other products and accessories. You can add money to the Gift Card by using the App Store app.
Exceptions of Apple Return Policy:
The following are the return exceptions made by Apple:
Apple Warranty Claim Policy:
The Apple Limited Warranty offers a one-year warranty to cover the iPhone and all accessories that come with the purchased product against manufacturing or material issues. You must claim the Apple Limited Warranty for Accessories if you purchase the Apple accessories separately.
Wireless chargers, cables, adapters, and cases are included as accessories. You must pay a fee if a warranty doesn’t cover your product. You will pay the total replacement value if the iPhone is ineligible for service.
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Methods to Return at Apple:
You can return your Apple products in-store or online.
Apple Returns In-Store:
You can return your Apple products to any Apple Store in the US. To locate the nearest Apple Store:
An Apple Specialist will help you with the return process. You will be refunded for the item immediately. If you want to return more than ten items, they must be returned to the store where they were purchased originally.
Apple Return Policy Online:
To return an item online, you need to follow the given steps.
Apple Delivery and Shipping Policy:
Apple provides customers with free shipping and delivery facilities. You will receive a confirmation email once your order is shipped. You can track your order using the link given in that email. Apple facilitates its customers’ needs by offering the following shipping and delivery services:
Apple Return Policy without Receipt:
If you return an undamaged product, you must show proof of purchase. If you return a gift, you must show your order or serial number with the UPC on the package as mentioned in Apple Return Policy Guidelines.
Apple Order Cancellation Policy:
You can cancel your order if it is still in the Processing state and has yet to be shipped. When you submit a cancellation request, the status of your order will change to Canceled or Pick-up Canceled. You will not be held accountable for billing if you already paid for the pick-up; you will be refunded.
If you cannot cancel your order, you can return it and get a refund for your Apple products. You can read the policies above to return and refund your products.
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Apple Return Policy for Faulty Items:
If you get damaged or faulty items, don’t hesitate to contact an AppleCare advisor at 1-800-APL-CARE (1-800-275-2273). Items delivered to you from Apple come in damaged form, or if they need to be corrected, you can return them to any store in the US or contact their Customer Service at 1-800-676-2775.
Tips for Making Returns at Apple:
Keep in mind the following tips while returning an item to the Apple Store:
Apple Store Timings:
Since Apple is a multi-national brand, stores in different countries and states have different store hours. You can use the Store Locator on their website to locate the Apple Store near you.
Apple Customer Service Hours:
Apple Customer Service is available 24/7 for online support, including software updates, utilities, technical support, and product information.
Apple Contact Details:
You can contact Apple at (800) MY-APPLE (800-692-7753). To check your order status or make any changes, you can call (800) 692-7753. For technical support, you can contact 800-275-2273.