Asics Return Policy 2025 | The Art of Effortless Returns and Refunds
The buyer has the right to return their products if they are not satisfied with them. Asics is committed to ensuring customer satisfaction at all times. The company provides a potential, customer-friendly return policy. The order has a 90-day return policy from the date of receipt. To return a product, you must meet certain conditions set by the company.
The company only accepts returns for purchases made from asics.com or an ASICS store. Asics’ return policy allows for the return of purchases, except for sales items, socks, and innerwear items. Purchases should be in their original packaging, unworn, and not worn or washed. If you are not a OneASICS member, a $4.99 return shipping fee will be deducted from your refund amount when returning by mail.
Return Peried
90 Days
Exchange Time
90 Days
Refund Process
14 Days
Shipping FEE
Non-refundable
Additional Information about Asics Return Policy:
| Information | Details |
| Website | Asics |
| Return time | 90 days |
| Return medium | In Store & Online |
| Exchange | 90 Days (Instore) |
| Refund method | Original mode of payment |
| Contact | 1-855-233-3120 |
What is Asics Return Method?
Customers must adhere to certain allowances and limitations before returning their purchase. The return policy outlines the limits and allowances. The steps provided below are designed to simplify your Asics returns process. Asics offers hassle-free returns by following their return policy methods for your purchase.
What is Asics Return Policy In Store?
Return at a store is one of the fastest and easy way. First you need to locate the nearest Asics store. You just need to bring back your product at the store along with a receipt. You are allowed to make a return in-store within 90 days of purchase. Visit the store and ask the store representative to inspect your return request. Once they approve your return then you can make a return at store. They will be happy to help you. You will have to give a reason why you want to return the product. Don’t forget to take a receipt or any proof of purchase, or gift receipt with you.
What is Asics Return Policy Online?
ASICS offers an online return process for eligible items purchased from their website or U.S. stores using a credit card. To return an item, you’ll need the order confirmation number or store receipt. Returns are free for OneASICS members with a prepaid return label; non-members will be charged a $4.99 return shipping fee. Make sure to include all necessary information and packing slips to avoid delays. Once ASICS receives the item, refunds are processed within 7-10 days, excluding shipping fees.
If you prefer, you can return your item using your own shipping method, but you’ll be responsible for the shipping costs. Ensure the return package includes the order number and reason for the return. ASICS recommends using a tracked shipping service as they are not liable for any lost or damaged returns. Returns must be sent to the provided address:
ASICS Ecommerce Returns 549 Wingo Road Byhalia , MS 38611
Return Conditions
What is Asics Refund Policy?
After receiving your product, Asics will assess your order quality, if your order is found good on quality terms, you will receive a confirmation via email that your refund has been processed. Refund will take place in the original method of payment you used initially. The refunds are processed within 14 working days after the package has been verified. The function will be similar to the payment method. The refund will comprise the original product price and any applicable tax. The refund does not include shipping. The refund process may require additional time. Refund process can vary depending on the payment method used by the customers. Shipping fee and other handling charges are non-returnable.
To contact customer care for a guest checkout purchase, call (855) 233 3120 or email customercare-us@asics.com.
Exceptions for Returns
What is Asics Exchange Policy?
ASICS offers only in-store exchanges of eligible merchandise purchased at any ASICS retail store in the U.S. Asics does not provide customer exchanges unless the product is defective. The exchange policy is not applicable to any sales product. Asics purchases made from other countries should be returned at the same location. Customers will have to follow the Asics return policy if they want to exchange the product.
Mail the item back to the Asics store, wait until your product is confirmed by Asics And you get confirmation email. It suggests that first you mail the item back and then place a new order. Shipping fee and other handling charges will be deducted from the customer’s account.
What is Asics Return Policy for faulty items?
If asics made an error on your order, or you have any questions regarding returns or exchanges, please contact us immediately at (855) 233-3120 or customercare-us@asics.com and we will be happy to assist you. ASICS Customer Care is available to assist you via phone and email 24 hours a day & 7 days a week.
The package must adhere to Asics return policy guidelines and then be able to be returned. If the manager checks and finds a defective product, it will be sent for an exchange. The consumer is required to complete an exchange form. A customer service team must adhere to two key points when assessing an exchange.
What is Asics Return Fee Policy?
Asics offers free returns through convincing rules. Asics offers free return services for all purchases made by the buyer. Asics return policy requires the products to be in their original form. The sender is required to provide a return form and return label. When returning a product at Asics, it is necessary to provide the reason for the return. There are three methods to return the package. The product should be returned using the same method as the purchase.
If you are not a OneASICS™ member, a $4.99 return shipping fee will be deducted from your refund amount when returning by mail. The buyer must submit a return request online to return a product purchased online. To submit a return, you must complete an online form with all necessary information.
The buyer must provide a return form with a return label attached to the package for postal returns.
All Asics in-store purchases are eligible for in-store returns only.
Return Policy Without Receipt
If you are unable to provide a receipt for your return, ASICS may still accept the return if the item was purchased from ASICS.com or an ASICS retail store in the U.S. within the last 90 calendar days. You must provide alternative proof of purchase, such as an order confirmation email or order number starting with “ASCUS.” Items must be in their original condition, unworn, unwashed, and in the original packaging with all tags attached. If accepted, ASICS will process a refund to the original form of payment or issue an ASICS Gift Card, depending on the method of payment used at the time of purchase.
Asics Contact Details:
Asics offers customizable services through toll-free numbers 1-855-233-3120, 1-800-567-3405, +55-115-056-8400, and +5-932-224-4515 for Canada, +55-115-056-8400 for Brazil, and +5-932-224-1975 for Ecuador. Customer support representatives are available seven days a week.
Asics support team offers various email addresses for customer service, sales, reservations, and general assistance, including consumer-uk@asics.com, teamsales-us@asics.com, and teamsales-us@asics.com.
Asics currently lacks a live chat, but customers can contact the support team via phone, email, or website, with most responses within 24 hours.
Social Media Handles
FAQs
In how many days can I return the product to Asics?
You have 90 days to return your products. The product must be returned in its original condition along with its receipt.
Can I return the product to Asics after 90 days?
No you are not allowed to return your product after 90 days.
In how many days can I get a refund from Asics?
After verifying your order, your refund may take 14 business to reflect in your account.
Does Asics offer an Exchange policy?
No, Asics does not offer an online exchange policy. It offers instore exchanges. If you want to change your product it is suggested that you return it first for a refund and then place a new order.
Conclusion
Asics Returns Policy stands firm in its commitment to customer satisfaction through a transparent and user-friendly return policy. Whether returning in-store or online, the 90-day window offers ample time for a stress-free experience. Asics dedication to quality is evident in their careful assessment of returned items, ensuring a seamless refund process. Embrace the confidence of hassle-free returns and discover the joy of Asics customer-centric approach. Your comfort, our priority – step into satisfaction with Asics today.
