Outdoor Voices Return Policy 2024 | Easy Tips and Methods Explained
Outdoor Voices Return Policy allows them to return the products within 45 days from the date of purchase. The new products you just purchased from Outdoor Voices aren’t up to your style or are you looking for another size? No Worries!
The products must be in their unworn, unwashed, and undamaged form. They should have the original tags attached to them along with the proof of purchase. Outdoor Voices returns and exchanges can be made at any of their store locations or online.
Details of Outdoor Voices Return Policy 2024:
Information | Details |
Website | https://www.outdoorvoices.com/ |
Return Period | 45 Days |
Refund Period | 7 – 14 Business Days |
Refund Method | Original Payment Method |
Exchange Period | 45 Days |
Return Mediums | Online, In-Store |
[email protected] |
Outdoor Voices Refund Policy:
If you want to return your items for a refund, the refund will only be made in the original payment method. A fee of $6 will be deducted from your refund as a return shipping fee when processed. Your refund may take 7 – 14 days to be issued in the original payment mode. Orders shipped to Canada are charged a $25 fee that is deducted from your return. Additional duties and taxes are not refunded.
Outdoor Voices Exchange Policy:
You can exchange your gear within the 45-day window from the purchase date. Exchanges at Outdoor Voices are FREE. You can exchange your gear for a new color and size of any style. This option appears when you are selecting the items to return back. Exchanges are not eligible for orders shipped to Canada.
Once your return order is marked as ‘In Transit’ by the carrier, your exchange order will be placed. Return travel takes 5 business days with an additional 3 – 4 processing days. You will then receive your exchange in 7 – 14 days.
Outdoor Voices Return Policy Conditions :
The following are the OV return conditions:
Outdoor Voices Return Policy Exceptions:
The final sale items are not eligible for a return or exchange. These items are noted in red, above ‘Add to Bag.’
Return Methods at Outdoor Voices:
These are the methods you can use to make a return or exchange at Outdoor Voices.
Online Returns:
In-Store Outdoor Voices Return Policy:
You must bring your items in-store within 45 days from its purchase date to return. Pack your items and bring them to any Outdoor Voices store location. Make sure to bring proof of purchase such as an original receipt or order number. Ask a store associate for help with your return process.
Returning a Gift at Outdoor Voices:
You can return or exchange your gift by following these steps:
- Head to the Returns Section on the Outdoor Voices website.
- Click on the ‘Start Gift Return Here’ link given below the ‘Start a Return’ button.
- Pack your item and drop it off at any carrier location.
If you are facing any issues with tracking down the original order, you can contact the team at [email protected] for help.
Outdoor Voices Delivery and Shipping Policy:
Your order takes 1 – 3 business days to pack and ship your full order. Outdoor Voices only ships in the United States and Canada. OV offers free shipping for over $75 orders. Shipping fees are non-refundable.
Shipping Type | Shipping Cost | Shipping Time |
Standard | FREE for orders above $75 | 3 – 6 Business Days |
2 – Day | $20 | 2 Business Days |
Overnight | $30 | 1 Business Day |
Canada | FREE for orders above $75 | 3 – 9 Business Days |
Outdoor Voices Gift Card Policy:
Outdoor Voices offers digital gift cards. These gift cards can have an amount from $25 to $300. You can purchase gift cards for yourself or send them to your loved ones. Outdoor Voices digital gift card will be sent to you via email after your checkout. These cards are excluded from any promotions and discounts. The code of the purchased digital gift card can be used in-store and online.
Outdoor Voices Return Policy Without Receipt:
Unfortunately, your order will not be entertained for a refund or exchange if you do not have proof of purchase. Outdoor Voices’ return policy clearly mentions that the items can only be returned or exchanged if you have the proof of purchase.
Outdoor Voices Order Cancellation Policy:
OV processes its orders very quickly but they can cancel or change your order if you reach out on time. You should send them a note at [email protected] as soon as possible. Make sure to include the words “urgent help” in the note along with your order information and your request.
Outdoor Voices Return Policy Faulty Items:
If you face a product failure, or it is damaged due to a material or manufacturing cost. You need to inform Outdoor Voices as quickly as possible. They will help you with finding a solution for these issues.
Outdoor Voices Store Timings:
You can go to the Store Locator on their website to learn about the store hours and location of the nearest store to you.
Outdoor Voices Contact Details:
You can contact the Customer Service team at [email protected] for any questions or issues.
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FAQs:
What is Outdoor Voices Return Policy?
Outdoor Voices’ return policy allows its customers to return the products within 45 days from the date of purchase. The products must be in their unworn, unwashed, and undamaged form.
When will I receive my refund at Outdoor Voices?
After the processing is complete, your refund may take 7 – 14 days to be issued in the original payment mode.
Can I cancel my order?
OV processes its orders very quickly but they can cancel or change your order if you reach out on time. You should send them a note at [email protected] as soon as possible. Make sure to include the words “urgent help” in the note along with your order information and your request.
What is the Outdoor Voices exchange policy?
You can exchange your gear within the 45-day window from the purchase date. Exchanges at Outdoor Voices are FREE. You can exchange your gear for a new color and size of any style.
What if I receive a faulty item at Outdoor Voices?
If you face a product failure, or it is damaged due to a material or manufacturing cost. You need to inform Outdoor Voices as quickly as possible. They will help you with finding a solution for these issues.