Reformation Return Policy 2025 | Refund & Exchange Guide
Reformation gives top priority to their customers, if you are not satisfied with the purchase then Reformation offers a relaxed and user-friendly return policy. You are allowed to return their product at Reformation if for whatever reason, you are not happy with the purchase. You may return your item within 30 days of purchase.
The product must be in its original condition along with a receipt. If your product is worn or damaged, you are not eligible to make a return at Reformation. All the tags must be intact with the product.
Return Peried
30 Days
Exchange Time
30 Days
Refund Process
5-10 Days
Shipping FEE
Non-refundable
Details about Reformation Returns
| Information | Details |
| Website | Reformation |
| Return time | 30 days |
| Return method | In-Store and Online |
| Refund period | 5 to 10 business days |
| Exchange Medium | In-Store and Online |
| Contact | 1 855 756 0560 |
| Email Support | love@thereformation.com |
What are Reformation Return Method?
Reformation provides its customers two ways to return your product. They can opt any one of the options according to their ease. You can return your product by visiting the store and via mail.
Reformation In-store return:
If you have a Reformation store, then returning to the store is a fast and easy way to return. If you are not happy with the purchase, you can make a return at the Reformation store within 30 days of purchase.
To make a store return, the customer has to bring the product back to the nearest store along with all original receipt, online purchase receipt, original packing slip, or a copy of the shipping confirmation email, whatever applies to it. The product must be returned in its original condition. Don’t forget to take proof of purchase along with the product.
Reformation Online return:
You will have to pay a return shipping label if you make your return online to Reformation.
Reformation Return Shipping Fee:
| Country | Return Fee |
|---|---|
| US | $8.00 |
| Australia | $12.00 |
| Czechia | 175.00 Kc |
| Hong Kong | $60.00 HKD |
| Hungary | 2750 Ft |
| Jersey | £6.00 |
| Gibraltar | £6.00 |
| New Zealand | $13.00 NZD |
What is Reformation Exchange Policy?
As per Reformation return policy, you have 30 days from the date of purchase to exchange your product. You can make an exchange in-store and online if you are from the US. You need to bring your product within 30 days of purchase. The product must be returned in its original form.
If your product value exceeds the previous one then you will need to pay the difference. If the case is vice versa then Reformation offers you store credit of the difference value. For more queries please contact Reformation customer Care Department.
Non-Returnable Items
The following products are not eligible for returns or exchanges:
What is Reformation Refund Policy?
After receiving your product, Reformation initiates your refund process and then verifies that either you are eligible for refund or not. Normal time period for the refund process is about 5 to 10 business days after they approve their return. Refunds will take place in the original method of payment you used initially.
Refund process can vary depending on the payment method used by the customers due to the bank processing time. Shipping fee and other handling charges will be deducted from your refund. To get your refund the return item must be in its original condition, it should be undamaged, unworn and unused.
What are Reformation Return Policy Conditions?
There are following Reformation return policy conditions that you must need to fulfill to make a successful return.
What is the Reformation Return Policy after 30 days?
Reformation has a very strict and straightforward return policy. You must return your products within 30 days of purchase. If you make a return at Reformation then they will not accept your return. If you want to return, refund or exchange the product the items must be returned within 30 days of purchase otherwise it will be rejected.
Reformation Return Policy Without Receipt
Reformation requires proof of purchase for all returns; however, if you do not have a receipt, you may still be able to return your item under certain conditions. For in-store purchases, returns without a receipt are generally not accepted, but store associates may be able to locate your transaction using the original payment method, email, or account details. If the purchase was made online, you can retrieve your order details by logging into your Reformation account or checking your confirmation email. Without proof of purchase, a return may only be eligible for an exchange or store credit, subject to approval and item verification.
Reformation Stores Timings:
To find the store hours, directions, addresses, and phone numbers near you, you must enter your ZIP code, city, or state with the Store Locator.
Contact Details:
Send an email at love@thereformation.com Send a text at 1 855 756 0560.
Reformation Customer Service Hours:
The Reformation customer Service hours are 7:00 AM to 7:00 PM PST Monday through Friday.
Social Media Handles
FAQs:
In how many days can I make a return at Reformation?
According to the Reformation return policy, you need to return your item within 30 days of purchase. The product must be returned in its original format along with a receipt.
In how many days can I get a refund?
You will get your refund within 5 to 10 working days. Refunds will be issued in the form of the original payment method.
Can I return a used product at Reformation?
No, you are not allowed to make a return of used products. The product must be returned in its new condition.
What if I received a damaged or defective product?
In case of receiving the damaged or defective product you should contact the customer support department as soon as possible. They will help you to return the product.Â
Can I make a return if the product has no tag?
If you remove the tags from the product then Reformation will not accept your return. You are not allowed to make a return or exchange.
Conclusion:
Reformation return policy is designed to be straightforward and flexible, ensuring that customers can shop with confidence. With a 30-day return window, you have enough time to decide whether you want to keep your purchase. However, to avoid any issues, make sure the item is in its original condition with tags attached. If you’re returning by mail, always get a drop-off receipt to track your package. Also, be aware of return shipping fees, which vary by country unless you keep at least one item from your order. For in-store returns, remember that items must be returned within the same country where they were purchased.
